Sadly, my experience with this salon was the worst I have ever had with a professional salon for…read moremany reasons. I went to Sheria for hair regrowth after wearing wigs and losing my hair. Sheria was very knowledgeable and I was pleasantly surprised to see my hair begin to regrow so quickly. I was not expecting to see results for about six months and I saw progress much sooner than I expected (please remember hair restoration still takes time and it is important to not expect miracles). Sheria never sent me pictures full pictures that she took during my initial consultation. She only sent me pics of a problem area/scalp condition so I could show my dermatologist, but never pics of my full scalp. I asked for these pics so I could document my journey. Whenever I asked for pics, Sheria would say I was expecting miracles. Not true, I was only trying to document my journey and I actually saw progress sooner than I expected. On my last visit, Sheria finally pulled up my pics on her iPad and let me take pictures of those with my phone. I thanked her for helping me document my progress. The most disturbing part of my experience was not about pictures. It was that I received sores from her treatments. The first time I had a scalp sore, I did not think much of it. This last treatment, I did not know I had another sore until I got home and put up my hair for bed. I am not sure if Sheria noticed the sore, but I will say that all of a sudden before I left she recommended that I put on hydrocortisone ointment on my scalp because my scalp needed healing. This had never been mentioned in the months prior and she even gave me the ointment free of charge. Sheria put the ointment on my scalp before I left. Now I know why. (See pic). I was traveling after my appointment so I did not have the opportunity to tell her about the sore. However, the day after my appointment Sheria abruptly sent me a text long after business hours saying she decided I would be better off at another salon, with no explanation. This was a surprise since I had told her before I left that I was pleased with the regrowth progress I had seen so soon. Also, I was charged different prices for the same hair service. I never questioned her about pricing. I just paid and tipped. I would like to mention that her salon was very clean, which is important to me. However, the one star rating is for her lack of professionalism, poor communication skills, treatments that she mixes herself that are so intense they cause sores, and dropping a client who expressed thanks to her for her services (this was before I found the last sore).

The haircut is a bad haircut. It doesn't look like the pics I showed and even if it did, it's still…read morebad. I hate it. I can't stand when business owners, especially those providing a service, blame the client when services aren't up to par. I didn't like the haircut you gave me. It didn't look anything like what I came in there for...with longer hair on top or not. It's a bad and uneven buzz cut on the sides. These are the pics I showed her. One pic has a slight area that's shaved. My hair looks like none of these. And for the record, slightly altering a style and cutting a completely different style are two different things.

I love this salon. I have been coming here since 2011. I love the service on every level. I…read moreespecially love my stylist Greer. She is focused on hair health. I know when I come here I will get a beautiful, modern cut and gorgeous color.

As an out of state person, I thought the layout and make up was interesting. Good use of space but…read moreisolated location. First time consultation service with front desk experience was great. Came back for the actual service which was really great for when you are seeing someone new. I really liked the stylist and vibed with her. However, the quotes were a bit different from expected but especially the bizarre custom and not verbalized expectations about tipping different people and not paying the stylists directly. The older front desk lady was quite rude and loud about it- very brusque. I didn't want to make it more overwhelming as it already was with the confusing situation. However, I'd like to request management to ensure front desk staff be trained with friendly customer service for paying clients especially if they aren't aware of your custom. I'd like to continue seeing the person I saw next time around but I wouldn't come on the day the old rude lady is there.

Dont look for Casey as a stylist here. She's very condescending and passive aggressive. During the…read moreconsultation she was acting like my hair goal pics were not achievable. I didn't felt comfortable at all while getting my hair balayaged by her. Since she didn't say one work at all while doing my hair. Ma'am if you are having a bad day please don't show up to the salon. It's really not that hard. I felt like this salon only caters to a certain demographic. It's only white people. Just say you like to do Caucasian hair clientele.

Although some of the staff is super pleasant, I can no longer recommend this place. My last two…read morevisits (one scheduled and one correction) were nothing like when I first started going. I went to Hannah, who at first was okay but at my second to last appointment did an awful job. Before my hair mistake color wise, somehow she turned my hair green. That was fixed at the time but I ended up with what looked like a giant skunk stripe in my hair when it went up. I went through the process of calling and asking for it to be fixed, which is already super awkward but I paid for a service with a certain expectation, and they also naturally have you go back to the person who made the mistake which is again, awkward. She wasn't able to, or willing to, fix my hair, just made it a little less drastic and advised me to wear my hair in a totally new and different style than my norm because it would hide her error. She also then refused to dry it unless I wanted to pay for a separate blow out, so it wasn't as obvious to me how little she fixed since I left with damp hair. To lessen my confidence in her abilities, she also got a call from a client, which she took in front of me, where the client complained that she had missed a good amount of spots whilst dying her hair a few days prior. Not a good look overall. My new colorist was very polite in explaining how she'd have to fix my botched color but I'm still a bit salty about what I paid for what I got here.

I got my haircut here for the first time by Ally. I found the salon through Yelp when looking for a…read morenew salon. I recently moved back to the area and wasn't happy with the haircut I had gotten at the end of January. Ally listened to the concerns I had about the cut and what I didn't like. She answered all my questions and was able to shape up my hair just how I wanted. Being autistic can make hair appointments really overwhelming, but Ally made me feel super comfortable. I am super happy with my cut and looking forward to another appointment with her!

I had a lovely experience overall... everyone was very welcoming and I appreciate the time that…read moreAlly spent with me to understand what I wanted.

Not the place I pictured when I came here for a cut (had a bob that got too long, so had to even it…read moreout), but the service was great, Ozzy and the rest of the staff were wonderful. Might make another trip out here for my next trim!

Tim did an awesome job cutting my hair today. This will be my first time in a salon and it was a…read morewonderful experience. With a very friendly staff and a calming environment, I'd highly recommend.

I was introduced to this school through a coworker who is currently enrolled to do esthetician…read moreservices. She invited me over for a facial. I first visited the hair salon and the front desk attendants were very helpful and friendly. Then I went to the location in the back, near the Goodwill store where I received my facial. The students were all very professional. My attendant was knowledgeable, gentle, and accommodating and provided me with a very relaxing and enjoyable "spa-like" experience. My skin has been glowing ever since my visit to Paul Mitchell! Free parking and the service price list is reasonably affordable. I plan to return and I encourage you to do so as well!

I've only had great experiences with this salon, but my best experiences have been with the stylist…read moreJhani. I now only want my hair styled with her & I'll be devastated when she graduates because she's given me the best color and round brush blowouts I've ever had. Jhani keeps great conversation and always makes sure I'm comfortable while providing fast and high quality services. If you want amazing services when booking with Paul Mitchell I highly recommend Jhani! I look forward to seeing what she accomplishes in the future, she will be a great addition to any salon.

Kolour is a beautiful salon. It's comfortable, clean, bright and welcoming…read more Andi is a hair magician. She is so knowledgeable and able to make your vision for what you want your hair to look like a reality. Plus you'll have a great time talking and laughing while she does it. I never leave her chair feeling anything less than gorgeous and I get so many compliments on my hair. Cannot say enough good things about Andi and Kolour. Highly recommend!

I've been going to Kayla for 2 years and I wouldn't go anywhere else! Her hair extensions are top…read morequality and she is an expert at installing them! She is also amazing at color!! I've never been disappointed once I started going to her!! And her new salon is beautiful!!

Great service. We've had cuts and colors here for about 10 years. We recommend Laurie.read more

My incredible stylist is Irina Chiusano. I have been going to Irina for over 2 years. She is…read moretalented, takes her time, covers my gray every time, blow dries my hair and then uses a straightener to finish the look. I have always been very very satisfied with her coloring, cutting, styling and drying. She is honest when I ask her questions about possible changes with the color and cut. She takes her time to explain her thoughts and I never feel over booked or rushed when I make an appointment with her. Sadly I recently moved out of state and I miss her terribly. My first stylist in my new state was more expensive and I felt like I was on an assembly line with her, so I won't be going back to her. When I am back in Maryland, I will make an appt with Irina to get a beautiful job on my hair. Thank you Irina for being an amazing stylist and friend.

I went to my 1st appointment with Shanni after finding her salon here on YELP and left the salon…read morevery happy and pleased. Here is why: 1) I respect any woman who books all of her own appointments herself, washes and blowdries your hair herself, and then styles your hair. There was no shampoo assistant in other words. This is a very hardworking lady! 2) Shanni was warm, friendly, and professional without being 'over the top". She's a normal, chill woman earning a living. 3) Shanni has 1 stylists chair in her salon where YOU the client sit, while Shanni styles your hair. You can watch the tv she has on. Having the opportunity to sit one on one with her made me feel very comfortable. When you go to most salons you will see everyone in there getting their hair done. Shanni puts ALL of her FOCUS and ATTENTION on YOU during your time with her. I was AMAZED by this. 4) Shanni took her time braiding my hair for the weave install. This stylist took HOURS on my hair, and not once did she rush or burn me when using the flat iron. 5) Shanni provided me with a complimentary bottle of water upon request. 6) Her tone when speaking to me was very respectful and never dismissive. 7) My hair was done perfectly. My own husband could tell how pleased I was by the look on my face. I have had horrific experiences with other stylists. Shanni was truly a breath of fresh air! 8) Her skill level was top tier! The way in which she braided my hair and did the sew in was definitely customized to my head. Thank you Shanni! I can't wait to book again.

She is a lovely personality with lots of knowledge. She takes her times and pays attention to…read moredetail.

Stylist is punctual, friendly and accommodates many methods of installation. And she's super fast…read more‼‼‼

I was referred by a co-worker and had heard she was the best. She was late for my appointment so…read moreshe discounted the cost of my braids, then she gave me an estimated time for completion that did not happen. I gave her a picture of the crochet style I wanted to achieve. She did not meet my expectation and I will never return to her for service.