I have had three separate trips, two of which were horrible to this location and decided to share after unlucky number 3. First of all, Sally's is my "go to" for all of my hair/nail needs. I have always gone to the one located in Monroeville. However, this location seems to be a tad closer to our new home (a mile or two across the Hulton Bridge). Anyways, the first visit was helpful and resulted in me getting a HUGE tote/ travel bag for my purchase. I was happy, of course! The LAST and I mean last two visits were overall offensive. The 2nd visit, I was having a hair emergency and it was in the evening. I arrived about 10minutes prior to close (unbeknownst to me). All I needed was a toner shampoo. I needed help finding the "best" one. So I asked the cashier. There as an older woman who was working as well. When we weee discussing my options, she kept interrupting my questions with the another employee with "why don't you come back?" , "We are about to be closed." And intermittent nasty/uncomfortable looks. I actually had to say "no thanks, I'm only getting one thing.", but that didn't deter her. When I was checking out she continued this behavior WHILE standing in the exit door, holding it opened, obviously anxious to just get rid of me. My receipt was time stamped FIVE minutes prior to 8pm. NO need for her ignorance. My final trip, I was obviously hesitant because of that woman. Of course, she was there. This time it was closer to 10am. So I was hoping for the best!! This trip I was there to kill time and look for nail products and some new hair products while I waited for my teen daughter to call me for a ride home from a nearby friends home. Any questions I asked that woman about products was responded to by her with "I don't know"!! LITERALLY about every product! It was almost comical. I tried small talk and she answered annoyed and short. From there she choose to follow me like I was some thief. YET she still wouldn't be helpful when I asked questions about products . I explained to her why I was there for a while (Because I am interested in all the different acrylic products to do my daughters nails) because I FELT I NEEDED TO based on her invasion of my space and ruining my trip to the store and she continued to treat me like someone she just didn't want there. At that point, I emptied my cart (which was just about half full after 30min of shopping). I choose to go to Walmart and spend my money there. If anyone who values repeat customers reads this, do yourself a favor and cut your losses with that one. I CANNOT BE the only one!! It wasn't a bad day. It's a BAD SEED! read more