Visited most recently February 3, 2026. Ordered something online and was picking up an order but…read morethought I could also get a few samples while at the store. There seemed to be a bunch of people working yet no one was able to help grab some samples. Everyone all pointed to 1 lady that was clearly occupied with a customer. What was unclear is why the unbusy employees couldn't help with the samples.

At first, this store can be intimidating, but I needed to get an eye shadow palette and foundation…read more There are plenty of makeup consultants to help. Ashley helped me with finding the right shade of cream/powder foundation. With the eye shadow mini palettes, she showed me a few options and gave me her recommendations. As I was waiting in line to be rung up, another consultant stepped in and helped me right away. She even got me to sign up for the club rewards. I was very happy with my customer experience and make up selections.

If I could leave 0 stars I would. Came here looking for a gender neutral fragrance for a family…read moremember, and was laughed at. Following this, I unfortunately overheard the employees making sexist/homophobic remarks amongst each other and giggling! Absolutely disgusting behavior. I will not be returning to this location ever again.

Having a Sephora in a Kohls is a hidden gem. There is a chance that a popular or viral item will be…read morein stock which is great ! Came about a week or 2 after the Makeup By Mario Surreal Skin liquid foundation went viral and they pretty much had all shades in stock. Yet they were out of stock of all shades of the new Rare Beauty Positive Light Silky Touch Highlighters. They did have them there to check the shades which works for me. So it's up in the air whether it will be in stock but worth a try. They don't carry all brands, but it's most of the familiar ones like Make Up For Ever, Rare Beauty, Tarte, Too Faced, Milk, Estée Lauder, Laura Mercier, Fenty Beauty, Drunk Elephant, First Aid Beauty, Tatcha, etc. I'm just naming a few. I came in on a Saturday evening just was curious to look around. Ended up having a blast and tried plenty of foundations, found my shade and was able to Love it in the Sephora app so I could save it for later. They have the cleaning stations or the tools to try make up. Store is kept very clean. Staff was so friendly and checking on me here and there if I needed any help. Loved that it wasn't over bearing like actual Sephora stores. Will be back, definitely prefer over the mall!

Lots to say but I'll just leave it at this: Not a warm stylist. She was not considerate and set the…read moretone for the appt with an attitude that seemed like our arrival was an inconvenience. My friend and I came together for side by side appointments. My blowout was basic, no frills. No curls. Short hair. What she did is exactly what I could have done at home but I paid $78. I would definitely not recommend this salon.

Service has declined and fees have increased. You are not treated as a priority with a booked…read moreappointment. Too many times I've been passed onto different stylists. They try and schedule too many services and people during my appointment times.

First time at Madison Reed in Summit and very pleased with the roots touch up. Melanie was great I…read morewill definitely be back.

Blanca did my color with the new bonding treatment and a blowout. My hair feels like silk and never…read morelooked better. A magician and a magic potion!

Excellent customer service and such a HUGE Variety of items to choose from...I am so happy I didn't…read morelisten to some of the reviews. This place is an experience...best prices for the quality and quantity. This is where you go to get best bang for your buck. The guy behind the counter was very knowledgeable and helpful. I live near the Morristown area, bit I will definitely be back for all my beauty supply needs. So Worth the Drive!!!!

I visited this place early in the morning on a Tuesday. The store was fairly empty. I only noticed…read moreme and another customer. It was my first time here, so when I entered, I walked straight to the counter to get help for the specific product I was looking for. There was a man working at the counter, who smiled and appeared friendly. When I asked him to direct me to the product I was looking for, it was in one of the center aisles near the register. I stood there browsing the section for the product, and I felt eyes on me. I brushed off the feeling, but when I picked up the item off the shelf and turned around to walk back towards the register, I caught the man starting at me intently. He stood there at the edge of the front counter watching me look at the items on the shelf. I'm not even the type of person to touch things on the shelf, unless I am picking it up to buy it. Also, I wasn't carrying any bags, just a small coin purse. So his need to watch me felt uncomfortable and unnecessary. I still foolishly decided to purchase the product I was looking for, despite being watched like some sort of criminal and despite the product being overpriced. When I got home to use the product, it had already been opened. I didn't bother to take it back to the store because the receipt notes no refunds. What a waste. I won't be back here & don't recommend this place. There are plenty of other beauty supply stores in the area that I can happily spend my money on unopened products without being profiled.

When I first walked into the store I was greeted very nicely by this lady and she immediately asked…read moreme if she can help me. Even though I only came for one thing I simply told her no thank you, but it was the thought that counts. This place has several variety of things I sometimes spend a whole 30 minutes in this place because they have so much stuff to choose from. The customer service is amazing everything is shelved neatly and no messing like other beauty supply stores I've been to. They have jewelry, makeup, fragrances (even Victoria's secrets lotions and perfumes) perms, dyes anything you can think of they have it. The have many weaves to choose from Brazilian, yaki, remy, synthetic whatever you want and their wigs are nice as well. Very friendly staff. It was hard to find the place I always kept walking pass it but it right next door to Maple Liquor Store.

Overpriced for the poor level of service. Rude staff who try to rush through threading appointments…read moremaking the experience extra painful than it needs to be.

I do hydrafacials with Binita its a great experience, 10/10 recommend!! It's been helping my acne a…read morelot and my skin feels amazing after. Also regularly do my eyebrows and I love them every time! Staff is kind, place is clean and I always have a positive experience.

Very nice store. Great prices. Helpful staff…read more All sizes and styles. Adorable pajamas for toddlers. A fun place!

The service at this location is better than the Short Hills location which I find ironic. They are…read morealways willIng to find stuff for you, go beyond call of duty, etc. The Short Hills location can't be bothered with their customers. I edited to add a star...5 stars. This Gap is great. The manager is wonderful. Always, nice, helpful and giving me info on the new stuff that comes in!