I had such a great experience at Sally Beauty and really wanted to recognize Isabel (I'm so sorry if I got your name wrong!). I was there Thursday night right before closing too. I stopped in with my daughter to buy hair dye. We already had a brand in mind and were pretty much ready to pay, so we were only planning to be there for a few minutes. Isabel casually asked if the dye was for my daughter and what she was hoping to do with her hair. You could immediately tell she wasn't just trying to make a sale--she was genuinely interested in helping her get the best result while also protecting her hair. My daughter wanted to go red, and Isabel took the time to recommend a product/company she really trusted that would give her the color she wanted while causing minimal damage and also explained the benefits of the leave-in product. She was so knowledgeable, caring, and positive without ever being pushy. I left the decision up to my daughter, and she decided to take Isabel's advice. We are SO glad she did because she absolutely loves how her hair turned out! More than anything, I appreciated the genuine conversation and the time Isabel took with us. It's rare to come across customer service that feels this personal and sincere. She made what could have been a quick shopping trip such a positive experience. Thank you, Isabel, for going above and beyond. You definitely deserve a shoutout for providing amazing customer service! read more

customer service is tea and Nicole & Veronica were the best they helped me find everything i was looking for ! read more

I was pleasantly surprised on my visit to Sally's this week. I arrived nervous because I forgot the sample of the color dye for my hair snd Kendrick was so kind and look in my history snd found the correct color, Im so grateful he took the time to help and he was so nice too, very professional and knowledgeable, this is the best Sally's I have visited they are very welcoming , thank you so much! read more

One of my favorite beauty supply stores to go to! I love shopping here for all my family's hair needs. The staff always makes me feel so welcomed and comfortable every time I visit. Their inventory is huge -- I can always find everything I need in one place. Great selection, friendly service, and a wonderful shopping experience every time! read more

Had a great experience going to this Sally's Beauty. I was fortunate to have Alec help me through picking everything I needed to dye my hair back to my original color. This store had so many cute essentials and loved the knowledge of the employees. read more

Sally Beauty - Hair dye, heat protection, and tweezers - Cosmetics & Beauty Supply Near Me - Fullerton, California

Review 12/365 challenge This is my go to Sally's Beauty Supply. Located a few doors down and same plaza Ralph's market, Kohls store & Daiso. I love Sally's Beauty Supply since where I use to live in Fullerton. The shop is the perfect size. Not too big and I always seem to find whatever I'm looking for here regards to beauty supplies minus the make up area. They use to carry my fav false lashes Andrea but they still carry Ardell and Lots of Varieties too. Lots of parking and easy accessible. Customer service is great. Prices are comparable and good for the value. read more

I love getting my polish here. There seems to be always new workers now when we come in but they are all super sweet! I hope you get more polish colors in soon. Thank you for always have fantastic customer service! Have a beautiful day :) Aloha read more

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I just left this Sally Beauty location and felt like I had to leave a review. I've had consistently amazing experiences here, and today Victoria helped me. She was incredible. I've also been helped by other team members in the past. I wish I remembered all their names. Every single time the experience is the same. Thoughtful, knowledgeable, and genuinely helpful. What stands out is that no one here is pushy or salesy. They actually know their products and take the time to help you find what works for you. I've come in unsure of what I needed, and they've guided me without ever making me feel rushed or like I should already know what I'm doing. It's rare to find a place where the customer experience is this consistently good. I genuinely enjoy coming here. Everyone who works at this location is amazing. Truly. They deserve recognition and honestly a raise. read more

If I could give a 10-star review, I definitely would! I walked into Sally's Beauty today and immediately felt such a great energy. Maria was amazing and incredibly helpful from the start. I wasn't sure which colors would mix well or if I would get the exact color I wanted, but she guided me through everything. She also recommended a sealer and a booster to help protect my hair from damage. I truly appreciated her help and kindness. I would definitely recommend this location and will absolutely be coming back. Thank you so much! read more

The white girl cashier very helpful she looked irritated with everyone there but very helpful and the lip liner she said was really good ! Really great salesperson I'll hire her! read more

Maria was awesome helping me find the right color. She made the experience personal. Terrific employee

veronica was so helpful & gave me great energy while in the store thank you for being so helpful finding what i needed

The employees here are so helpful and extremely knowledgeable! Alec always gives me great advice and goes out of his way to introduce new products to customers. Thank you! read more

I went to Sally Beauty at 3308 Yorba Linda Blvd with my wife the other day and had an awesome customer service experience. We were looking for a specific hair dye that appeared to be sold out because the space on the shelf where it was displayed was empty. We asked the cashier and she said the it was probably sold out, but this conversation was overheard by Nicole, the store manager, who went to the back to get us the dye we wanted from a shipment that recently arrived. We were quite pleased with this action. Nicole was friendly, knowledgeable, polite, and professional. This is not the first time we have been helped by her in such a way either. At a different time we were shopping at this same store and she helped us, even though she had just told the other workers that she was leaving for the day. She took the extra time to assist us, and also informed us of a sale on the specific product we were buying which saved us money. She further answered each of our questions and made sure we were satisfied. Nicole has excellent customer service skills and goes out of her way to help all customers in the store. We truly appreciate you Nicole and we urge and encourage any person looking for any beauty store supplies to shop at Sally Beauty at 3308 Yorba Linda Blvd in Fullerton Ca. Thanks Nicole and keep up the OUTSTANDING CUSTOMER SERVICE!! read more

Have not been satisfied with my hair color since I decided to return to my natural brown. If my hair color came in a formula it would be called "Nothing Brown." As I walked in, there was a sign posted that said the "Color Consultant" was in. I was warmly greeted by an adorable young woman who said it was her. She introduced herself as Nicole. I had so many questions on how to get my hair some shine and vibrance and she patiently walked me through brand after brand explaining the result I would get with each until we came to the one I chose. This review is more for Nicole than for Sally's, but I guess Sally's gets some props for hiring Nicole. She's patient, kind and really knows hair color! Next time I have to go in, I'm calling first to see when she's there. read more

First off, every single one of the employees that work here are the most pleasant, nice, sweet and helpful people I have encountered that day every time I visit this store. This store is always clean and there is always someone willing to help with a great attitude and a smile on their face. I love this store. I have even sent my husband in here to pick up orders for me on occasion and he has said the same. This is by far the best Sally's I have been to and over the years I have frequented Sally's stores a lot. read more

I prefer driving out to this Sally's instead of the one by my house (Lincoln/state college) because the staff is so much friendlier! NICOLE is very knowledgeable and as an associate, she always strives to sell more! Like asking if I have everything I need to tone my hair, so she is good at up selling for the place of business! And she is very outgoing and friendly! She's always willing to help and in my view really strives to keep customers happy and keep coming back! read more

I came in yesterday out of boredom but the girl with the purple hair was so kind and extremely knowledgable about everything I had questions about! My conversation with her definitely made my day and I hope to see her next time I visit. read more

Exacellent staff , both ladies were so helpful kind caring amazing , the supervisor was the best, so paying attention to my needs and my precious hair that is my crown and offered products that be not allergic to my scalp , absolutely kind caring beauty advisor , offers me henna too black color that they were currently out of stock and would bring back in two weeks he she said , blessed be very professional. My husband wanted to dye my hair at home for its cheaper he said so I trust him today , will see how he does it , I bought all supplies needed to stay safe inside and he does my hair today lol read more

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They have great products, but I bought a babyliss foil shaver and it turns out it had been opened and used already, I had paid full price for it which is crazy and pretty scummy. And the item was a final sale item so I can't even return it and spend my money somewhere else. Just be care full with this store they seem ok with ripping off their customers. Charging full price for a dirty used product is wild to me, then having the audacity to make it final sale to where u can't even return it is crazy. read more

Visited today. Not my first time. Love this store. Came in for special shampoo and conditioner for white hair for my husband's beard. Alec helped me tremendously. Very friendly and professional. Thank you and see you again soon! read more

I came 30 minutes before they were closing an they refused to help me when it was a emergency an I only needed one thing stayed there register are closed when the store closes @ nine o'clock not eight twenty read more

Sally Beauty - Cosmetics & Beauty Supply Near Me - Fullerton, California

Nicole is always very helpful friendly and looking to help you with anything you need. She seems to be very well educated on anything she recommends. read more

Emma is the cutest sweetest person!!!! Omg! I have a girl crush she was so helpful and kind. Danielle was also there being her sweet shy self. The store was beautifully kept and the energy was awesome. Thank you so much! I will be back just to flirt and look at you hahaha read more

Horrible customer service !!!!!! I went to this location even though there is a closer one by my house because of the exceptional reviews. To start off I went on Saturday 2/26 around 5pm, it was not busy and there were several employees working. I bought some hair color. They had a great selection but the customer service here is lacking completely. The employees were just standing around not even asking any of the customers if they needed help or anything , unlike the other locations I have been to. When I checked out the girl ( she had short bangs and shoulder length black hair) who rung me up was horrible. She didn't even say hi just grabbed my stuff . I asked if I had any rewards I can use and she said it super annoyed no I just checked. Excuse me how did you check looked more like you were texting. Didn't offer a bag , barely told me my total. She was too busy texting the whole time . She needs to be trained in better customer service. She basically didn't acknowledge me while I was being rung up, she was so busy on her phone to even do her job, truly horrible customer service. Will not be going back to this location. read more

I went in to get some color to cover up my gray and Danielle the assistant manager was so helpful. She helped me figure out what color I needed and assisted me throughout my visit. She recommended products for my hair and gave advice. She was extremely pleasant and knowledgeable. I really appreciated her kindness and friendly customer service. read more

Wow, I've been to various Sally's locations, but Kathleen (blonde lady with glasses) has been the most helpful out of any location i've been to in years. She really took the time to educate me and give me pros and cons about my current hair care AND answering questions about my husband's hair routine. If you need help, go look for her :) read more

I first stopped by this store a couple months back. The lady is very friendly and recommend the shampoo I needed. Tried it and it's very good. When I went back a month later she recommended me another shampoo for my son, and it's also very good. She is very patience and friendly everytime I stopped by. She recommended me to join the club for $5 per year which is worth it. There is a promotion going on in November buy 3 products from the brands on promotion and get a brush and bag for free. Yelp.com/list/yelp-100-challenge. read more

Sally Beauty - November 2017 promotion. - Cosmetics & Beauty Supply Near Me - Fullerton, California

I really want to give this location a 4 star rating, but as a hyper-knowledgeable dye-hard, when an associate tells me that dying orange hair with blue will turn it purple I have to scoff (ps - you MUST dye your hair with a blue-based product if your hair is orange and the worst case scenario is green, not purple). After 10 years of chemical processing/dying I decided to throw caution to the wind and start dying my hair with henna - I should note that I have a medical condition that is thinning my hair so chemical-free seems the way to go. While the henna dye I've been using has been beautiful, the commitment was too long term and I wanted to get rid of it (side note - you can NOT get "rid" of henna). After many unsuccessful home removal treatments (via YouTube), color remover, and bleach, the henna was not going to come out of my hair and I needed to try color correcting my now white roots with orange tresses. I came to this Sally's with two ideas - treat the orange like a chemical orange or go blue so that my hair can naturally - over time - color correct itself as the dye comes out. When I came in there were abundant sales staff with helpful demeanors and I was, unwantingly, referred to a manager when I asked for the location of a product and mentioned to the associate my current process. When a manager came he instructed me on the difficulties of henna, after I had just told this to another associate, and then was told how I should just go back to the red I started with, but chemically. Simply looking for a product, I then had to explain my hair "life story" to this manager again for him only to insist that I go back to red or dark brown. Frustrated, I then spent the next 10 minutes avoiding him as I sneakily found and gathered the supplies I came for and hurried to the cash register to check out. Had I not know anything about hair color, or the status of my predicament, he would have been helpful. However, going through the repetitive explaining, agreeing, and then dodging him to get what I wanted, was not worth me asking where they kept a product. Also, when I told him my idea of buying the complimentary color to wash out the orange and he definitively stating that orange and blue makes purple, I completely lost respect for his knowledge. If you're ever trying to get rid of a color, particularly when you're trying to negate it, go for the opposite color on the color wheel. Or, if you've graduated elementary school, blue and orange do not equal purple -_-. If you're looking for extensive, basic help this is your Sally's. If you're a dye-hard like me and know what you want, run in, grab it, and leave quickly...or else you may find yourself defending your hair actions to someone who doesn't know a basic color wheel. PS: My blue hair looks FANTASTIC. read more

Sally Beauty - Cosmetics & Beauty Supply Near Me - Fullerton, California

I've been coming here for a while now. Maybe about 2+ years. I love coming here and getting what I need. A lot of the experienced consultants have helped me properly. But there's 1 person who has made me mess up my hair a couple of times by giving me wrong advice and that is the Store manager, I know she recently was promoted she was the Assistant Manager. I've noticed she's had weird, passive aggressive, and rude behavior. She tried giving someone wrong advice and I stepped in when the store manager walked away. And when she came back she made a face to me a gesture of "what is this person on" a face of rolling her eyes catty attitude. I think it's unprofessional for a manager to act like a teenager. When all I was doing was trying to help that other costumer out. It's not the first time she's acted like that towards costumers as I've seen it happen before. I would like to see some change in her manner of speech , her engagement, her parlance, and her vocabulary. As I think she needs to learn how to engage with costumers better read more

Sweetest girls that helped me there (': . helped me picked out the color i needed. Definitely recommend this location of Sally's

Just walked out of Sally's Beauty Supply with the most efficient and friendliest customer service ever in retail. Allie was over the top helpful. She suggested new items to try on my recent color change. She was an expert in every item. She new the ingredients in every shampoo. She was helpful at the cashiers signing me up for a sally card to get discounts and I even got discount on my first purchase. Way to go Allie! You are awesome and I'm coming back to shop when I get my coupons. read more

This is my go to hair supply store. Whenever I feel like dying my own hair I always end up picking up some developer, bleach, and hair dye to do my hair. Nice employees and they know whatever you need to get the results you want. read more

i got my hair dyed a fun color for the first time, and my hair stylist recommended a color transferring conditioner. alec was working, and there were several people in the store besides me. i was greeted and told that id be helped soon, which was awesome. alec finished helping the other customer and helped me out, recommending a semi permanent mixed with a mask, since they didnt have my color in conditioner, super smart idea! he was super patient and answered all my questions, and gave really good information based on experience. he was super chill and also attentive to the other customers as well, it was super impressive to see someone with such great customer service skills and patience. shoutout to alec!! give him a raise! read more

I came to this location based on the high reviews and I was not disappointed! I came here to pick out dye to make my hair a little darker & cover up my grays As soon as I walked in Kathleen warmly greeted me. She was extremely helpful in showing me which products would dye my hair to the shade I wanted. Then she asked if I had the tools to mix the dye and developer. When I responded with a blank stare, she took me to another section to pick out those tools. Kathleen was professional, sweet, and very helpful. When I went home I followed her directions and was happy with the results. Highly recommend this store! read more

Absolutely horrid ! Danielle assistant manager you are the rudest person ever!! I when there today around 2-2:30 with my mother in law and this woman was so rude she was taking to us I'm such a rude way she was taking to us like we were stupid , and was just a snob , this was my mother in laws first time out since her spine surgery so we decided to do a self care day nails and toes done and next hair but since this assistant manager has to be rude it made us not want to sue her hair after all we understand the assistant manager is knowledgeable about beauty but you did not need to be a snob or rude about it " like maybe it's because you're not doing it the right way" "right I sooooo get you" and ahe followed is everywhere at the end she decided to give me a half ass apology at the register and try to make fake complaints to me to try and smooth over how rude she was , note to self assistant manager Danielle your face was cakey af your eyeshadow needed so blending your eyeliner was crooked as well your hair was so faded and that color was not it for you sis , if your going to act like a beauty snob at lest look the part read more

Staff was rude and kept making unnecessary suggestions. On another occasion, my friend was misled by staff to purchase the wrong item. read more

been coming here for 3+ years and have always been helped but my experience in the past month has been reassuring for the crazy colors i want to pull off. Danielle, in particular, has been the most sweetest and helpful associate. She is actually very knowledgeable and kind. I've always been hesitant to get the extras they sell but caved in and it's actually helped me not fry my hair off (since i am an impatient person when it comes to dying my hair ) read more

They were SOOOO helpful in getting me set up to do some low lights! Very pleasant people! Would highly recommend for any of your beauty needs! read more

The people working here are so lovely. I have been helped by Danielle in the past and most recently was helped by Emma. Both of them have been kind and very helpful. Thank you for answering all my questions ladies! read more