I don't usually go out of my way to write reviews unless I've had a particularly strong experience,…read moreunfortunately, this is one of four of them. I've given this place multiple chances, hoping things would improve, but each interaction has been disappointing. The woman who answers the phone and works the front desk (I'm not sure if it's the same person) has consistently been rude, curt, and lacking basic customer service skills. It makes the entire experience uncomfortable and unwelcoming. Additionally, despite advertising leather cleaning services, they refused to take in a leather item, which was frustrating and confusing. "Top 10 Best Leather Jacket Cleaner in Martinez, CA - Last Updated December 2025 - Yelp - Sunrise Cleaners & Alterations" At this point, I won't be returning or recommending this business. It's disappointing, as they've lost what could have been a loyal customer.

Make sure you specifically ask how much your alterations will cost while they are pinning…read moreyou/taking your item. Do not trust any estimates (i.e., pant hems cost 20 dollars). When I was shocked by the price (2 1/2 times the estimate), the owner told me that it was my fault for not specially asking for an exact quote and going off the front lady's estimate. Personally, I would request a quote in writing. See the picture for the response the owner personally messaged me on Yelp after I posted the above paragraph. (She also yelled at me on the phone.) It's their job to give accurate and transparent pricing.

All I can say is..... WOW thank you so much Mo!! He really listened to my concerns and made sure my…read moredress was perfect. I've asked him to fix the shoulder area because it was loose and doesn't feel secure. I also asked him to hem the dress to floor length. He did both of my requests perfectly! I also want to say that I'm very picky on who I choose to tailor my dress for my big day and I knew I couldn't go wrong with Mo.

I seriously can't recommend Mo enough!! He did such an amazing job on my wedding dress and made the…read moreentire process feel so much easier and less stressful. From the very beginning, he was super upfront, honest, and transparent about everything, which I really appreciated. Wedding planning can already feel overwhelming, so having someone I could fully trust made such a difference. You can tell right away that he's incredibly skilled and truly knows what he's doing -- the fit turned out absolutely perfect. One thing I especially loved was how helpful he was with my bustle. I had no idea what direction to go in, and he took the time to walk me through different options and explain what would work best. His recommendation ended up being exactly what I needed -- both practical and beautiful. Beyond the actual work, his support throughout the whole process honestly took a huge weight off my shoulders. I always felt taken care of and knew I was in good hands. So so grateful I found him -- thank you again, Mo!

I dropped off a dress to be cleaned before my friend's wedding, which happened to be Thanksgiving…read moreweekend in Southern California. I was told to pick it up at a certain time, but due to some sort of miscommunication, by the time I arrived the store had already closed early because of the holiday. Since Thanksgiving was the very next day, I figured I was out of luck and started mentally preparing to find a different dress to wear. I called the store anyway and somehow managed to get in touch with the owner. He explained that they had closed early because of Thanksgiving, which I completely understood. But when I told him my situation, he did something I absolutely did not expect. He said he was about 40 minutes away, but insisted on turning around and coming back to the store just so I could get my dress. He drove all the way back, opened the shop for me, and then had to drive another 40 minutes again afterward. I honestly couldn't believe it. That level of customer service is incredibly rare these days. He went so far out of his way to help me, especially right before a major holiday. Truly 10/10 service. I'm so grateful and will absolutely continue coming here. Highly recommend!

I absolutely love coming here! The owner is such a kind man and the team is great here. -- always…read moreremembers my name and genuinely asks how I'm doing. It's that kind of personal touch that makes a big difference. My clothes always come back feeling fresh, smelling great, and looking perfect. Plus, the turnaround time is super quick. Highly recommend!

Excellent customer service and quality cleaning at a reasonable price. I definitely recommend this…read morebusiness!

We've been going to Pleasant Cleaners for years, and Suki, the owner, is truly a gem. She takes…read moresuch great care with our family's special occasion clothing. Everything always comes back looking perfect, no matter how delicate or detailed the piece. We also trust her with all our alterations, and she never misses a stitch. Beyond her skill, Suki is just a lovely person, super friendly, warm, and somehow remembers all the little details about our family's lives. It's rare to find that kind of personal connection in a business, and it means a lot. Can't recommend her highly enough!

Sara helped me right away. She's the best. I would recommend her for your tailoring needs.read more

Sara worked tirelessly to make sure that my dress fit perfectly and was exactly what I wanted. From…read morefiguring out how to do a different kind of bustle to adding removable off shoulder arm sleeves she made my vision come true and it felt like I got two different dresses! Although it took more visits than originally anticipated, Sara did one detail at a time to make sure it was perfect at each step. She was also able to hem my sister's maid of honor dress and use some of the fabric to turn the spaghetti straps into cap sleeves. She made me feel beautiful and confident on my wedding day and I would definitely recommend Sara!

Very responsive answered all my questions and provided service next day. It was a great…read moreexperience,highly recommend. Very responsive. answered all my questions and provided service next day. It was a great experience,highly recommend.

Highly recommend Elizabeth from Daniell's Design Studio in Benicia for clothing…read morealterations/seamstress work. She did wonders on dress alterations on my bridesmaids and flower girl dress (she hemmed the length, took the straps in on my bridesmaids dress, made the slit less open and let out my daughters snug dress). Very responsive, not rude or pushy--has a nice fitting room area in her home where her studio is. Overall recommend!!

I've used another embroidery shop in the area for the past few years, but they stopped doing the…read morework I needed. After calling around and getting horrendous customer service from other shops in the area, someone recommended Jim. Not only was he extremely polite and accommodating, he turned my last minute order around in one day. The work is flawless! His shop is located in his home's garage, and it was clean, orderly, and full of other great-looking projects. Will be giving him all of my embroidery business in the future!

Met Jim at a local Starbucks, wearing a sweatshirt with some of his work on it. Outstanding job,…read moregreat customer service,very knowledgeable and trustworthy. Have been back many times and each time the job is better and better. He values you as a customer and is willing to go the extra mile to make sure you are happy with the finished product. Each garment is steamed and folded and placed in a clear plastic bag . One last thing the new phone number is 925-899- 6546

Not too bad of an experience. The lady is very firm attitude-wise haha but other than that my…read moreuniforms come out clean and pressed to perfection ready for work. Overall not a bad experience and actually been back a couple times. My go-to spot for dry cleaning. Price is decent and competitively affordable compared to many other shops. Got patches for my uniform done for half the price compared to other places locally. So yeah, need dry cleaning done? Give em a try.

please higher some new employees ! i respect my elders but…read morejust to give a heads up, the older chinese lady in there is rude and obviously does not want to be there . thank me later

Wow! Thoroughly impressed by Jila's services. She altered 3 dresses from my bridal wardrobe:…read more 1. A flowy, ruffled colorful dress for my welcome party. She amended the waistband to be tighter and shortened the dress while maintaining the flow and comfort of the dress. 2. My after party dress had a beaded skirt and jila carefully shortened it. Fit perfectly. 3. Lastly, my Kim Kassas wedding dress!! Its ruffled mermaid tail is what made it beautiful. I plan to resell my dress and jila altered it so that if someone taller than me buys it, the stitching just needs to be snipped to get it back to the original length. It fit me like a glove. She did an amazing job and I'd highly recommend her to alter clothing for any special occasion!

I altered my dress shorter at Jila Tailoring Studio. Very professional, and reasonable pricing…read more Jila and her staff were great to work with. They paid attention to detail, making sure the dress was at the right length and comfortable for me to walk in. I also have a dress in which the top could have different options to style when worn, and because the back was low, I was a bit concerned. But they kindly offered me options of how to style the top so that I wouldn't be concerned. Drop off and pickup was also fast and easy, straightforward. I would take another dress or recommend them to someone else. Thank you Jila Tailoring Studio!

I bring my karate gi here for repair. It's a hard garment to work with but they always figure it…read moreout. My wife also brings clothes here for alterations and cleaning. I'm not sure what kind of "service" these one star reviews are looking for. This isn't the Ritz Carlton folks...it's a small town dry cleaner. They do solid work and are nice enough. The customer isn't always right and we all know it. Grow up.

DO NOT USE! I took in a very expensive shirt worn once to be cleaned for a wedding in two days. I…read morewent today to pick it up and the stains had not been removed after I had pointed them out and they were marked with tape. The worst part was they had stapled the receipt to my shirt and when they pulled off the identifying tag to ring me up the staple put two holes in my shirt. I had already paid before I saw the shoulder tears and they said the holes were there when I brought it in, they were not, and refused to do anything. Would not give me my money back and the manager was extremely rude. My partner went back to show how the staples on the covering plastic lined up with the holes in the shirt and the manager smirked and said absolutely nothing. I will be filing a complaint with the BBB. Who needs a business that charges to ruin your clothes and then is rude when you aren't happy with that. Check for another cleaner.