Walking tour operator…read more I took the opportunity to join my kids school trip to St. Augustine as a chaperone and as part of that, the school engaged Ancient City Tours as our guide for the day. The guide we had was Matt. Matt with the hat to be exact- because, you guessed it, he wore a hat. Easy to find if you were lagging behind - and easy to remember. Matt and his Hat made the day memorable- he certainly knew a lot of the St. Augustine history and was able to keep all the group engaged- kids, adults and even the teachers. He was super flexible with our group and overall, he made the day much better than I could have done on my own. Shout out to Matt and the Ancient City Tours team.

We took a group of 10-year-olds to St. Augustine last week and had a really mixed experience with…read moreour tour. Our guide, Cindra, just wasn't a great fit for kids--or honestly even for the adults in our group. She was very strict--expecting students to walk in perfectly straight single-file lines and not touch anything at all. I understand needing structure, but it felt unrealistic for 10-year-olds and came across as more harsh than helpful. At one point, the students were told they couldn't even touch the coquina stone the fort is built from, with the implication that they might damage it. That felt like overkill, considering the fort has been standing for over 400 years and has withstood hurricanes, cannon fire, and everything else--so a brief, supervised touch didn't seem unreasonable for a learning experience. Her tone also came across as sarcastic at times. On the second day, when students remembered information from the previous day, she responded with, "Wow, you were listening," which felt more dismissive than encouraging. What stood out even more was how she interacted with the adults. Parents were told they needed to ask permission to step away for something as simple as getting a coffee or using the restroom, and some were scolded when they didn't follow that expectation. That felt unnecessary and uncomfortable. I also overheard her making negative comments about a few of the boys in our group, which felt unprofessional. Because of all this, many of the students didn't enjoy the tour as much as they could have. On the flip side, the other half of our group had a different guide who was warm, engaging, and clearly knew how to work with kids--and it made a huge difference. St. Augustine is a great place for a field trip, but I'd definitely recommend asking about your guide ahead of time, especially if you're bringing students.

Fantastic tour! A friend of mine recommended St.Augustine…read moreGold Tours and we couldn't be happier with our experience. Easy to book (and reschedule because of the cold front). Dale is easy to communicate with, on time, extremely knowledgeable about the history of St.Augustine. His depth of knowledge was impressive and we enjoyed our tour.

We had a wonderful tour with Tom. He really knows his history. Highly recommend this tour. Very…read morerelaxing and great way to see this beautiful city.

We rode with four different drivers on our tour and JARED was by far the most knowledgeable and…read moreentertaining. He had obviously done his research regarding Savannah history and provided us with lively & comical commentary the entire trip!

This was my 3rd time booking a tour with Old Town Trolley Tours in Saint Augustine. Back in 2019?…read morewe visited for the first time and did the regular tour, then in 2024 we did the Ghost tour, and then this year, I once again did the regular tour. The gentlemen at the booth next to the cathedral was super sweet and gave a great lunch recommendation. We bought the Jail Tour and it's such a different experience seeing it during the day. It was definitely worth the cost. My favorite thing about OTT is that each driver adds their own flare. I will always recommend OTT if they're in a city that I visit.

I have done this tour 4 out of the 6 ghost tours ( in St.Augustine , so far. This is the one I keep…read moregoing back to. Even though I have not had to much happen, this is the one that I like the best. There are several options , including a house which we have always had a bit of action in some way or form . Lighthouse-Graveyard . I have gone off to the lighthouse on my own and had more experiences. Everyone exsperiance will be different. There is no guarantee you will see ,feel or come into contact with with any supernatural entities, but it's definitely fun and worth it when you're in town.

This tour was not just a ride to learn history and hear spooky stories! We had equipment to help us…read moreidentify if there could be spirits present as well as opportunities to communicate with those spirits. Our guide, Veronica, was knowledgeable about the history of St. Augustine and the places we visited on our ghost tour. She gave us ample time to explore around solo or we could also stay with her for extra information about the areas. She helped guide us when there seemed to be good activity. She encouraged photography and video and explained how to use the equipment we were given. This was a great tour and we would definitely do it again!

Very disappointing. This is advertised as a karaoke and holiday light tour with bubble machines and…read more3-D glasses, but none of that was provided--no bubble machine, no 3-D glasses, and only one microphone for a large group. There were 12 of us paying $45 each and taking up all the seats for this time slot, and the tour lasted just 19 minutes. We arrived only 6 minutes late, tours are booked on the hour, yet we didn't depart until 7:11 pm and were brought back at 7:29 pm--even though the next tour wasn't until 8:00. We did get hot cocoa and treats (as advertised), but overall it felt rushed, overpriced, and poorly run. Do NOT recommend. We were all very disappointed.

Jennalee was great! We were the only ones on our tour and we arrived early so she gave us a little…read morebonus tour of the old area of town. Our first stop was an adorable little wine shop where they had a table set and ready for us as we entered. We were treated to 4 different wines and a delicious charcuterie plate. We had a hard time choosing from their many cute wine themed gifts that we wanted to take home for souvenirs (shopping was optional but hard to resist). Our second stop was a quirky little duck stop where we were served a fun bubbly drink! There was a nice shop there too. But the best was saved for last where we enjoyed a fabulous chardonnay along with a gourmet beef tenderloin kabob and potato pave (I believe). The restaurant was closed and we had the patio to ourselves along with the attention of the chef and the wait staff. It was a wonderful way to end the tour. Jennalee made sure she kept us on schedule throughout the tour without rushing us. En route to each stop, she shared her knowledge of the town, landmarks, and history-so interesting! And her laugh is contageous! We would recommend this tour to anyone visiting St. Augustine!

Such great energy! Love the music and lights! Definitely a must do when in St Augustine!read more

From the owner: Descubre San Agustín al estilo Chiva — con música vibrante, luces brillantes y diversión…read moreinolvidable. Discover St. Augustine in true Chiva style — vibrant music, bright lights, and unforgettable fun!

Guide, Bob, was very personable. The tour itself was informative and well put together. Meeting…read moreplace was easy to find. Staff was on hand 30 minutes before and the tour started early when everyone was there. Just a solid tour of the historic district.

This review is for the Christmas Light Tour…read more I had a very disappointing experience with St. Augustine Land and Sea Tours due to poor communication and a lack of integrity. I received a text message at 3:00 PM (sent at 1:15 PM, but not seen until later) stating that they were having mechanical issues with one of their carts and wanted to move my reservation to 8:00 PM. This did not work for me, as I cannot drive at night and the person driving me was unable to change his plans. They then asked if 6:30 PM would work, which I agreed to, but this change meant I now had to take an Uber since my driver had already made other arrangements. I requested a refund for the one person who could no longer attend due to their schedule change and was told the cancellation policy is 24 hours. I explained that the 24-hour policy should apply both ways, especially when the company is the one changing the reservation the day of the tour. To add to the confusion, I was then told I had been put back on my "original" time of 6:30 PM--however, my original reservation time was actually 7:30 PM. I would have gladly paid my $40 ticket and the additional $25 each way for Uber transportation if they had refunded the second ticket. However, paying $130 total just to look at Christmas lights is excessive. The fact that the company changed the schedule and still refused to refund the one ticket speaks volumes about their integrity. I highly do not recommend using this company for any tours.