I had a very disappointing experience during an EMG of the brain at Shore Neurology. The technician…read moredid not introduce herself, gave only a very quick explanation of the test, and immediately began placing electrodes without checking in on my comfort. During the procedure, I experienced significant head pain and was visibly upset, with tears in my eyes. Unfortunately, there was no empathy or reassurance--only repeated instructions to "sit still." It felt dismissive and unprofessional, especially given that patients undergoing neurological testing are often anxious or in pain. This type of bedside manner is concerning, particularly when working with sick or elderly patients. When I later shared my experience with the doctor, I was told this was not the first complaint about this technician, which made the situation even more troubling. I hope Shore Neurology takes this feedback seriously and works to ensure patients are treated with compassion and care. Shame on you for not reprimanding this employee.

Let me start by saying this review is not about the doctors. I drove my friend, who was…read moreexperiencing memory issues, to an appointment with a technician named Robin. The procedure she had involved wearing a neurological device for 3 days to analyze her medical issue. I questioned the tech at the first appointment to find out what my friend could or could not do while wearing the device. I was only told "no bathing, showers, or head scratching". She was very abrupt in her answer. I let it go. The following Monday, we returned to have the device removed. Same technician, Robin. When my friend came out of her office, she looked upset. I questioned her, and she stated she wanted to go to the car. At that point, she started to shake and filled up with tears. Robin rudely told her she was supposed to read the instructions in the pack and change the batteries. She told her it probably would only show one day of results, so she just wasted her time! She said she was rough taking the electrodes out of her hair, and let her leave the office with her hair sticking up with red dye in her white hair. I tried to make her laugh by stating she had devil horns just to calm her. At this point, I asked her to sit in the car because I had to take care of something. I went back to the office to question her unprofessional behavior. Robin just happened to be eating her lunch at the front desk with the receptionist ( who was very nice). I proceeded to question Robin's actions, and she bluntly told me it was my friend's responsibility to listen when she gave her instructions! I laughed and asked, "What kind of professional are you? My friend was there for memory issues, and you berate her for not understanding you? I also told her that I questioned her (Robin) after the first visit, and she never mentioned the battery pack or enclosed instructions. I'm not in the medical field, so I would not know what was in the battery pack. She pointed to her name tag and said, "Go ahead and report me, my name is Robin!" Basic instructions when the appointment was made should have included wearing a button-down shirt, since a pullover, like my friend wore, made it impossible for her to change her clothes while living alone. Explain how involved the procedure would be, not to drive alone, and how to deal with the anxiety she felt wearing the device for 3 days, living alone. Dr Miskin is her doctor, but he was not involved in this complaint. I have read good reviews about him, and my friend appears to be comfortable with his care. It is upsetting to know a Shore Neurology would hire a person like Robin, who truly caused emotional issues for my friend. NJ has laws against elder abuse. This technician needs to read them. No medical professional should insult anyone, but especially a woman in her 80s with memory issues. Having a negative person represent the medical group can hurt the reputation of the staff. I hope the doctors address my concern.

I am very grateful that I found this Dr... she treats you respect & tells you only the truth…read more.. glad I was referred to her

Doctor never introduced himself, so I don't even know his name, but he was an older man. The doctor…read morewas very rude and condescending. He kept cutting me off when I was trying to describe my symptoms, and explaining things to me like I was a 2 year old. He ignored what I had to say, and sent me out the door without treating the problems I came in for. He told me to stop by the front desk on the way out. After waiting there for a few minutes the girl working the counter was very rude to me as well. I left and will never come back.

I visited this office on a Sunday morning for the treatment of an ear infection. The doctor…read moreprescribed antibiotic ear drops which would be "at the pharmacy in 45 minutes." Three hours later and there is no prescription. I called the office which is already closed and there is no answering service on call. I called several local pharmacies, in case a mistake was made. Now I will have to return to the office tomorrow, to have this rectified. They had ONE TASK TO COMPLETE, but it was too much to ask. Now I am in pain, I had my Sunday morning wasted and I'll have to do it all over again tomorrow. Why is it so hard for people to be responsible and do their job? I am majorly disappointed.

I have been going to Ocean Eye Institute for a few years and have had nothing but a good…read moreexperience. Whenever I had a question and called the office I found the staff courteous and helpful and always provided me with an answer. I have several friends who recommended me to the office and raved about the doctors when I was looking for a doctor. I also am very happy with the doctors.

Thank you Dr Brooksbank for squeezing me in today on Saturday and with such a great patient care as…read morewell, Thank you to Lisa at front desk who got me in to be seen today you were wonderful putting my mind at ease with my eye issue and other issues .Great Team.Thank you for all you do !!!

I Have been a patient of Dr. Nishi Sahay for over ten years. She is positively the very best…read moreInternist a person could hope for. She spends time to get to know you and when you leave there is a feeling of "someone cares" that is with you. Her office is usually full which I recommend to be a patient person because everyone gets the same great exam as you will. Currently she is not accepting new patients which I suspect is because she does not wish to cut her time away from the patients she already has. Her Staff is cordial and always knows who I am and very efficient. For new patients there is a NP that I have not met but if she works with Dr. Sahay you know she is a caring person with great skill.

I was forced onto Medicaid two years ago. I saw Dr. Moshkovitch until he "retired". I was assigned…read moreto Kathy Powers NPRN and have receive the best care ever since. Unlike her predecessor, she took the time to know me and the status of my current physical condition. She referred me to a surgeon who performed a procedure that had a positive life-altering impact on me. Be prepared to wait because she spends time with her patients...which is a good thing and rare these days. You don't get treated like cattle there. It is a low-budget operation though. Frequently the computers are running slow, but the exam rooms are kept neat and clean. I only have two complaints: 1. It's too hot in the waiting room 2. Some of the other patients arrive with very bad body odor and/or reeking of smoke Don't come here looking for pain pill prescriptions. They won't put up with your shit! They no longer take NEW NJ Family Care patients.

They talk over you, run unnecessary tests. I tried to explain that I had recently gone through a…read moreyear of chemo and radiation treatments at Sloan Kettering where was tested head to toe and was completely cleared of cancer. My body couldn't possibly take any more. BUT they INSISTED I get tested for possible cancer. I just wanted refills for THYROID medication. Go somewhere else.

I am 29 weeks pregnant and running a fever with some kind of upper respiratory infection. They are…read moreopen from 8am-12pm. I walked in at 11:20 and there was 3 people in the waiting room. I was told they weren't going to be taking any more patients because they are closing. I got there 40 minutes before closing time. It's absolutely insane to deny a sick pregnant woman medical care. The front desk lady was rude. I will never return.

Terrible doctor....talks down to patients. Rude and condecending. Staff is just as rude! Don't…read morewast your time with the hundreds of other doctors in this area!

Dr. Cristal has been my mother's physician for more than a year...over the Christmas holiday my…read moremother had blood in her urine. She called Dr. Cristal's office to obtain a prescription for a urine test because she was scheduled to go for a routine blood test that day and wanted to also do the urine test at the same time. She spoke to the doctor directly. He asked why she wanted that test and she explained why. She also said maybe she should go to a Urologist. Dr. Cristal asked when her appointment was...she stated she didn't have one...she wanted to discuss this option with him. Dr. Cristal then told my mother to make an appointment with a Urologist and then have that doctor call him....and hung up on her! No prescription for a urine test, no recommendation for a Urologist, he didn't even ask her if there STILL was blood in her urine! He is located in Toms River...I am in northern New Jersey...but I will be meeting with him to discuss his treatment of my mother. In the meantime...if you are looking for a good doctor...avoid Dr. Ruben Cristal.

I have to agree with the previous post about this Dr. There seems to be no sense of urgency in the…read moreoffice at all and leaving messages with the person who answers the phone is useless. Either they don't get passed onto the Dr or he chooses to just ignore them. The Dr. also has a short fuse with his temper so bedside manner is not something I think he even cares about. Bottom line is there are many way better doctors out there I am happy I left when I did. Maybe he just has so many patients he just does not care about losing some but never in my life have I met a doctor with an attitude or such a terrible bedside manner as he has. they also need to find someone a little more responsible to answer the phone and take messages but my guess is they don't care about that either. Good luck Ruben, keep on practicing medicine like this and you'll have plenty of time to yourself to work on that bedside manner and return patients phones calls yourself.

Although the Doctor I see is good, the treatment by the receptionist was not. I went in for an…read moreappointment and they were talking about me and complaining saying my full name out loud . I feel this was extremely disrespectful and unprofessional. Needless to say I never got to see the doctor and was sent out only with a referral for a specialist and bloodwork. I feel they need to work on their people skills.

So,I am fairly new to this area so when I needed to have a hip replacement, I went to Community…read moreMedical Center. I have two friends that had that same procedure done about a year and a half ago, and they both went there and said very positive things. In the interim some friends that I spoke to said that they would never go to Community for various reasons. My experience !! It was seamless. We pulled up to the entrance and somebody was right there to valet our car, I was directed to the lab area, and had all my tests done, it was so easy. I met a nurse there I believe her name was Liz and she was so friendly and comforting. But from the time I checked in at the desk to the time I left everybody that I came in contact with was wonderful!! I had my surgery on February 26th and I went home on February 27. From start to finish it was a very pleasant experience. I just now wish that I hadn't been afraid to do it and I put it off for way too long. My Dr is Dr.Nugent and he is absolutely the best. So absolutely no complaints if I had to do it over again I would certainly go to your hospital. Thank you everybody for making me so comfortable and reassured!!! you are a very special group of people ! Kathy Winch.

I found the Medical staff to be rude, inexperienced, badly trained, and obnoxiously over confident…read more House doctors were dismissive and did not listen to my 91yr. mom's caretakers, at all. It was a brutal five day stay of poor decisions that increased her pain and discomfort. The nurses were kind, but frustrated with orders that did not make sense for her care. The care was neglectful and badly handled. The only true practical help we received was from the hospice care nurses who helped us a better care plan for mom. I felt the doctors wanted to prove they could fix an unfixable problem. Be prepared to advocate for yourself if you must go there. Definitely, not the hospital it used to be.