I had an amazing experience at The Jewelry Hospital! I walked in with a watch that needed a link…read moreremoved, and they had it taken care of in just a matter of minutes. The staff was incredibly friendly, professional, and took great care of me. The customer service was outstanding, and I really appreciated how quickly and efficiently they handled everything. I highly recommend The Jewelry Hospital and will definitely be back!

Ring repair, sizing, stone replacement, necklace into bracelets ... all the work I had done was…read moreprofessional, beautiful and reasonable.

Went in to have my moms ring resized and a necklace fixed. They were very easy to work with. can't…read morewait till I'm in the market for so new jewelry, they have some beautiful piece.

Incredible experience shopping here. Gave me every option for what I was looking for…read more Will keep shopping here in the future. Will suggest to others when they are looking for jewelry.

I decided to try this spot out to get all of my battery watches replaced and repair a gold pierced…read moreearring clasp after looking at reviews online when we moved here back in 2023. This little shop is located right next-door to Macy's on the second floor in the Arrowhead Town Center Indoor mall. A few days ago, I noticed my watch stopped so I went back in to get a new battery. I couldn't remember, but I thought I had received a warranty on my battery when I purchased it in 2023. My service rep was extremely friendly and polite. She asked what my phone number was and found my account. She said my warranty was up in 2028 and she'd have my watch with a new battery ready for me in 15 minutes. I shopped around the mall staying in the area and received a text in 15 minutes that my order was ready. I returned and she handed me my watch and a receipt with $0 charge. Great all-around experience here and I will definitely be returning. I love honest and organized businesses. No haggle and very convenient and easy for the customer. Another touch I love about this place is they clean up your watches and jewelry and also set them to the correct time and date.

I rushed in on Christmas Eve. I needed a new watch & straps put on the watch. I also still needed…read moreto purchase one more gift. Amanda started helping me. in 30 minutes I had a working new watch. With the watch straps put on the watch as well. While they were working on my watch. She helped me pick out a fountain pen. Amanda saved Christmas for me. Good people definitely make a difference. Thank you Amanda. Pedro C.

Keith Hinrichsen is an amazing find in this day and age. Had his store for over 20 years and many…read moremany loyal customers. Now he travels in his state of the art Mercedes that he converted into jewelry Repair center. If you have items you need fixed or repaired or designed from scratch Keith is your man. Old-fashioned pride and doing good workmanship he will not disappoint you. 623-734-6319 call him to book an appointment he comes to you.

Wow what a great service. He came to the house, did a great…read morejob on some watches out in his mobile shop (cool van/truck with a shop in it). Brought them back to the door once completed. And his price was equal to or less than the shops that I have used in the past. I definitely with use this business again. Thanks!

Helpful and friendly, replaced a watch battery for a reasonable price. Recommend if that's what you…read moreneed.

We have been coming here for years and couldn't be happier. Everyone is here is super friendly and…read morevery helpful. Gina and Blaz are our go to but honestly they are all amazing.

So thankful for Joe and the Z team. The whole experience was so smooth and warm from the beginning…read more I went into resize my ring and redesign my wife's ring for Christmas and Joe was able to give me all the information I needed and help me to make the right choice that fit our needs. Truly, one of the best jewelers I've ever worked with and won't be going anywhere else as long as they're around!! Thank you, Joe! Merry Christmas!

Z's did a lovely job sizing my mother's ring for me. She had a much small size than I so they had…read moreto build up the ring quite a bit. I'm about to take more jewelry back to them. Great job and more to come, hopefully.

Over priced, really bad hours. Look if a "jeweler" is selling invicas watches you know they are not…read moregood. Their hold "buyback" is a joke and just a fraction of the true value. Do yourself a favor and find a different jeweler... this place has crashed out with the new owners. You also put the clasp on backwards. Attention to detail at this business is trash.

I had my aunt's ring, which was more sentimental than valuable, sitting in a box for years. It was…read moreold, looked like a diamond, and I brought it in thinking I might have it resized. I have used this small shop successfully for minor repairs under the past ownership, and I was impressed by the continued great customer service. I really appreciated the time they took. Unfortunately, when they examined my ring, they noticed the mounting had cracks which could lead to the diamond falling out. (They showed me). The repair would be expensive, but what shocked me was when I was told that a jeweler with different equipment might be able to laser-weld the repair for far less. This was not something I wanted to invest a lot of money in, and I really appreciated their helpfulness and giving me an option. That will be remembered when I have other needs, or someone is looking for a jeweler.

I stopped by today at V Jewelers after researching YELP on jewelry stores and they didn't…read moredisappoint. I brought in a watch to have the band switched out and they were friendly, courteous, and quick.

Just needed a quick watch battery fixed and the ladies working were so nice and helpful!!!read more

I went to 1916 to get my watch serviced & repaired and I have never been treated like a sub class…read moreperson... They sent me to OliverSmith Jeweler, now with my watch repaired & proudly on my wrist... If you take it to 1916 be prepared to get your watch rebuilt & not original... Matt was a gentleman & honest man... Service is back, you just have to look for it!!!

Rude and dismissive to my questions and needs. Came across overly pretentious and above anyone…read moreshopping there. Sales associates thought they worked at Graff in London or JAR in Paris...

Time is of the essence, that's why I'm so glad I found Master Watch Repair. They're quick, honest,…read moreand do quality work! After calling around to numerous places to ask if they could fix hubby's Diesel "Batman" watch, everyone told me they couldn't do it or didn't have the part that broke. I walked into once place, hoping they'd be able to help but was told they couldn't -- they DID however, refer me to Master Watch Repair. Sure it was a bit of a drive, but I'd do anything for my man so I went and dropped off his watch. The watch repair man knew exactly how to fix the watch just from one glance at it (super knowledgeable!) and told me he could have it done the same day!!! Hooray! I dropped it off and could barely wait to pick it up and surprise hubby that his watch was fixed! When I picked it up it was superb -- and the batteries were even changed (I didn't realize it had also stopped working, lol). Extremely happy with the work and reasonable price! I highly recommend this shop -- don't even waste your time going elsewhere. The only thing is that it is cash only, so be sure to bring cash with you.

The lady is EXTEMELY rude and Unprofessional. They only take CASH which was NOT pointed out to me…read more They talk about there customers in there own language. She even tried to give me someone else's watch. Avoid this place. There are other choices