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    Saguaro Foot & Ankle Clinic

    5.0 (1 review)
    Closed Closed
    Updated a few days ago

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    Arizona Advanced Surgery - View from pre-op.

    Arizona Advanced Surgery

    3.7(44 reviews)
    14.4 mi

    The plastic surgeon coordinator / scheduler is extremely rude and condescending! Today, at 3:30, I…read morecalled in asking to speak with a certain person (after leaving a voicemail twice in three days). The coordinator proceeded to tell me I was calling the wrong area and that every time I leave a message she has to forward my call (huffing and puffing). I proceeded to TRY and ask her what number I should be dialing on the IVR - before I could, instead, she just ignored me and transferred my call. I was unsuccessful in reaching my person I needed, so I called her back to let her know that if she tells patients they are directing their calls to the wrong, area she should also provide them with a solution ex: tell them where to dial and that she was extremely rude. She then said, "your agent is ready do you want me to transfer you now?" I said "I'd like you to not be rude and then transfer me nicely!" She then said "oh, sweetie, I hope you have an amazing day!" In a condescending tone, transferred me with no apology, and my agent I needed was not available. "Great staff?" Not the plastic surgeon coordinator!

    I had an umbilical hernia mesh procedure done here at the recommendation of my primary doctor. At…read morefirst I was very impressed with their communication prior to the appointment. I filled out the pre surgery paperwork, noting that I was allergic to OxyContin, Percocet and any other opioid. Not because I have an addiction issue, but because I am actually allergic to them. Like deathly allergic. I am also allergic to penicillin. I appreciate that they were also very transparent about the co-pay costs ahead of time. When I got there first thing in the morning the they quickly ran through the paperwork with me and I advised them that they didn't have my allergies listed. They corrected that and gave me a wristband noting them. A very nice girl then whisked me back to pre-op noting my wrist band and asking me to verify what my allergies were. When she put me on a gurney and gave me a warm blanket I noticed it had some gummy residue substance on it which caused me to raise my eyebrows. After that the anesthesiologist came in and gave me a rundown on what he was going to do which was reassuring. Then I met Dr Damore who barely looked at me while he gave me a rundown on what he was going to do during the procedure, and then in front of the nurse told me that he would make sure to prescribe me a minor opioid (I forget the specific brand) afterward to help with the pain. I told him that was a hard negative, holding up my wristband and saying I had already advised them at least twice that I couldn't take them. He finally looked up at me and said "Oh, well then alternate ibuprofen and acetaminophen every few hours for it." At that point I almost walked out but I was there so I said screw it, let's do this. The surgery went well. The day after my surgery I got a call from my pharmacy advising me that my (I'm deathly allergic to it) pain medication was all ready to be picked up. To say this troubles me is an understatement.

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    Arizona Advanced Surgery
    Arizona Advanced Surgery - Kevin Masur, MD, General Surgery

    Kevin Masur, MD, General Surgery

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    Ashley Casano, DO, Colon & Rectal Surgery

    Stripes Primary Care

    Stripes Primary Care

    2.3(20 reviews)
    1.1 mi

    I came here for my first visit with my new primary doctor and was very impressed with how I was…read moretreated by both the receptionist and Dr. Moon, plus the assistant. Everyone is very kind, friendly, and caring here. The office is nice and has plenty of seating when it gets busy. They have new patients fill out their information on iPads and it's quick and easy. My doctor is wonderful and helped me to get a temporary handicap placard which we'll renew in 6 months. He is very attentive and also has great advice. He also has a fantastic sense of humor and helps patients feel right at ease. I HIGHLY recommend this office and Dr. Moon!

    If I could give 17 stars and a standing ovation, I would…read more Let me tell you about Garret Moon, a man so medically gifted I'm convinced he was sent to Earth by a council of ancient healing deities who were tired of watching humans self-diagnose on WebMD. I came into his office with a mild sore throat and left feeling like I had just been baptized in the holy waters of healthcare excellence. This man didn't just check my vitals -- he checked my soul. He asked about my symptoms with the compassion of a saint and the precision of a NASA engineer. When he said, "Let's run a few tests," I swear a choir of angels started humming softly in the background. His stethoscope? Probably forged in Valyrian steel. His lab coat? Tailored by Armani, blessed by monks. His bedside manner? Imagine if Oprah, Gandhi, and a golden retriever had a baby -- that's him. At one point I coughed and he nodded thoughtfully, like he just solved a medical mystery that's stumped doctors for centuries. I half expected him to say, "You've been cursed by an ancient spell, but don't worry, I've seen this before." He doesn't prescribe meds. He prescribes hope, wrapped in a prescription pad. Long story short: if your body ever betrays you, don't go to urgent care. Go to Garret Moon. He doesn't just treat patients.

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    Stripes Primary Care
    Stripes Primary Care
    Stripes Primary Care

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    Saguaro Foot & Ankle Clinic - podiatrists - Updated May 2026

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