Great customer service. They take you in like family and if they dont have it in the store, they…read moreknow where to get it to take care of your needs. I only have occasional needs for some of these items, but this family owned company was recommended and I will keep coming back here when the need arises. Thank you so much for the great purchase experience with Eastside Sports all the way from Northern California!! Your prices are valuable and delivery efficient. Keep up the great work!

Although they did not have what I was looking for on this trip (an item I forgot to bring), the…read morestaff was very helpful, suggesting possible other stores that might have the item, and even providing directions.

On point tackle. Get in, get what's working at the moment…read more Easy parking. Definitely a good stop especially cause there is other local places to grab a strong coffee along side some thing for a later bite.

I'm not sure if it was the owner, but the man working was very rude, impatient and not helpful at…read moreall unfortunately, we will not be shopping here again. That's too bad!

I went to your store to purchase a new ice chest. I intended to purchase an Igloo roll top, but saw…read morethe different ones available. With the exception of one or two, NONE had price tags. There was a full page add but for Igloo only. I walked to the register with the Pelican er and ask the cashier the price. She told me and I went ahead and purchased it. I asked her why the items weren't priced and she said she didn't know and walked back to her chair, sat down, and went back to her phone. If I didn't need the cooler I would have cancelled the sale and walked out. Store 513, 9-12-2025, Tina, ticket 67541

No matter what you do, please don't go to this big five they aren't considerate at all. I'm 3…read moremonths pregnant I bought snow pants yesterday and I left them in my car because they didn't fit me because my stomach's getting bigger. I went in today to exchange them, but since they were white pants and they had some dirt on them, I couldn't fully return them and the thing is is that I bought them YESTERDAY no humanity no care. They're willing to let a three month pregnant woman freeze in the snow. They told me to call corporate and I tried to call corporate and they aren't open till Monday and today is Saturday so there's absolutely nothing that I can do. The snow pants were $100 as well. I have never dealt with such poor Customer Service in my life. Please whatever you do if you need to go to big five please do it in a different area. I understand that they are far away, but if you guys are coming from far, please go to your closest big five before coming here because it's not worth it coming to this big five. so inhumane

Easy and seamless process to rent skis. Boots were the most comfortable I've ever worn! A bit…read morepricey (around same price as renting on mountain, at least the more "pro" ski package). They have a great selection of

I took my bike for brake and gear adjustment 4 days ago. I was told it would be ready the next day…read morefrom the time I left the bike for service. Yesterday, I stopped by to ask whether the bike is ready, and was simply told " we haven't looked at it yet" It seemed that my question annoyed the individual, he said it would be ready the next day in the first place. Terrible customer service.

BE VERY WARY of the Boot Fit bullshit or falling for the Upsell on Service. It is NON EXISTENT…read more Purchased $700 New Boots in March 25, expert skier. They were fit with fanfare lip-service that "Kitterdge stands behind boot fit for a full year and they will address any fit issues, no problem." I skied wearing New Boots only 2-hours at Mammoth prior to major wind/snow storm that forced lifts to close and us to leave. So, at start of 2026, sadly I experienced pain, gaps below food bed, shin blisters and general dismay on the fit of New Boots. With receipts, settings and Business Card for original fitter in hand I called and was asked; . . . "If I was sure that I had bought them there?" Then I was challenged with attitude; "So, you had them fit, skied them, and now have an issue with the fit?" I was blown off completely with the statement; "I am very busy here, will get back to you." Haven't heard a thing. NOTHING !

I got problems with my new snowboard boots, bought them off fb marketplace and thought they fit…read more Turn out, they hurt my feet so bad while snowboarding and couldn't even continue after an hour. Try to call multiple sport locations and there were wait time, but when I called Kittredge asking if I can do walk in and be there in 10mins, they said ya so it was super convenient! My guy Keith said Burton is know for causing foot problems. He's very meticulous as well and explained why my foot went numb and said where they will adjust the boot! Excellent service!

Parked on the public street in front of this business, apparently thats a no no for the old dude…read moreworking in this store. Guy decided to yell at us because of it . I was going to go in there for some fishing gear and bait, but decided not to give my money to this place. Now the breakfast place across the street has some good customer service.

The owner of the store is a mellow, knowledgeable guy. If you need a fishing license, you need…read morecash- at either of the fishing places in town. They have a little of everything for a weekend outside in the valley or Mammoth.

Amazing prices! Got a Daiwa for $35. They spooked it for free for me. The best service! Everything…read moreyou need for fishing. We always stop at Rick's while we're on the mountain. They always give you inside scoop of where the fish are biting and what they're biting on. 10/10 recommend.

Great guys. Super nice and helpful. Super friendly and knowledgeable staff. Really easy to rent and…read moreaffordable. Great selection. In and out really fast!

One of the best supply shops for any Mountain/Hiking needs. They really have everything. Only…read moredownside is it come at a price, but that's expected for a small town supplier. Come prepared or otherwise feel welcomed home here to buy anything you may have forgot or need. They have everything for climbing, hiking, backpacking/ any way into the Sierra. The employees are excited to share info, it's a gear place to stop and learn more about the area and get gear.

This shop is a paradise for the mountain gearhead. So nice to find a shop that actually sticks a…read morelot of different things so you can walk in right now and check it out! I'd been interested in the latest version of Black Diamond's Beta Light ultralight tents. I've been hunting around and had not found any sporting goods stores that had it in stock. Until I came here yesterday. Jake and Theresa of the store's crew were chill and helpful on this, my first visit to this store. I saw all the Black Diamond heat around when I first entered the main store and felt hopeful. And...yes! They had one in stock! I was able to examine it and look at the quality construction/sewing of this spiffy tent. And bought it. Thanks, Jake!

Jen was so kind and helpful, I wish I could force her to be my next door neighbor. We rented two…read moree-bikes for a half day. Jen gave us great directions on where to go to see the best scenery. It was lovely. We went up the hill to Twin lakes, George and Mary lakes, and many more. So pretty. Prices were good, but service was outstanding! We had a wonderful time and even stopped at Mammoth Brewing for a beer, like Jen had suggested. Great time. Super fun day. Thanks Jen, you rock!

The most unprofessional and greedy ski shop I've came across in my 7 years of snowboarding. I…read morebrought a friend to rent here and she got the demo snowboard package. It came with very old looking bindings and they claimed that it was all they had. Day 2 on the slopes, front binding became loose and back binding ankle strap couldn't click in. My friend was stuck on the mountain without safe equipment to get down, so she had to call ski patrol to get her down with downhill lifts. A fun blue bird day was cut short for her. When returning the gear and asking for a refund for the second day, the shop had the audacity to deny responsibility and claim that the gear was working when it was rented out and that my friend should've brought the gear back while being stuck on the mountain. They ended up offering a 5 dollar discount, when the old equipment they rented out wasn't even worth the 2 days demo price was that was charged. This shop does not belong in the ski industry. It showed zero concerns about the safety of their patrons and zero responsibility for the garbage equipment that they rented out.

I love this shop…read more It has racks and racks and shelves and shelves of outdoors gear and clothing for all of your outdoorsy adventures. I can just dive into this place and find something cool, whether I've been looking for it, or not! This visit, I did not have much time available for a "deep dive", but still found a couple of pairs of pants for winter snowshoeing this season for a great price. ( Yes, there is a dressing room for making sure something fits.) The staff working here are helpful and knowledgeable. This place has a lot of consignment stock, so you never know what you'll find. For all of the gear heads who need to thin out your gear closets, this is a place to find new homes for your gently used gear. I wish it were closer to where I live.

My husband came in here for a new ski set up. He definitely found everything he was looking for…read more Boots, skis, polls, bindings. The gentleman helping him was very knowledgeable and very helpful!!! I'm not sure how great of a deal he got but he was happy so that's all that matters. I was looking around. They have a ton of other fun jackets pants etc. somethings I found to be a good price others not so much. Take your time and look around. Very cool store.