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Sierra Saddlery & Feed

4.8 (5 reviews)

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Photo of Mike S.
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854

9 years ago

Helpful 1
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12 years ago

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8 years ago

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9 years ago

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Photo of Greg Y.
370
30
25

16 years ago

Very helpful place. More of a general store. Rented a U-Haul here when our bus broke down in Bishop and they were so helpful!

Helpful 1
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Tractor Supply - Store Exterior

Tractor Supply

2.3(6 reviews)
83.6 mi

Christine- TSC EMPLOYEE Employees can make or break a…read morecompany, its core values and customer commitments. I have a file created with TSC Corporate about how the online ordering process has flaws, sale items that do not ring up correctly in the system and most importantly, this employee. So, we take our K9 to this store for the pet wash. When the store opened, it was top of the line, state of the art and ALL employees were friendly, professional and ran perfectly. Being in retail management 20 years and emphasizing CRM and customer service is invaluable to all companies- Of course we shopped and browsed after the wash as intended & grabbed a few items, one being the Blue Mountain promotion (2/$16) shirts TSC had rolled out over a week ago which never rings up correctly online or in store. Anyway, wife was acknowledged by an associate named 'Christine', a 50-60ish (aged) employee saying 'So dog wash right'? And my wife caught off gaurd by her abruptness, said "yes" but you already charged us .... Wife had receipt- just shirts my wife stated.... "Ok, whatever" said the employee. She was very rude and unfriendly and I had went outside with the dog as she paid. In the car, I noticed the items did not ring up correctly (go figure) and walked back in with the receipt. I had already spent 90 minutes in the store so correcting an issue was just extra. But I went back in leaving wife & dog in the car. No one was in line and I walked up to the counter to show her the receipt & that it did not ring up right and she acted like 'what is this from, I dont remember...' I said my wife & I just left 2 minutes ago, what do you mean you dont remember? Can you do a price adjustment for the difference? Put it on a gift card or whatever, as I told her giving her more options (And Im the customer... ). "I dont remember, what should the price be?" she said. "We were just in 2 minutes ago, I stated" She said (as a customer had walked up) "I have to help this person in line first and then we will talk... he was here first" that person had just walked up, and I was the over 90 minutes shopping and dog washing but she recognized me only as a stack of steer manure in the corner of the store. 9 feet away, is the Blue Mountain table with an ad in big letters stating 2 for $16. Its right there, I told her. "I dont pay attention to signs" she said. I moved away so she could help the customer that just walked up, didnt bother me but it could have as she already had attitude that was unbelievable and she was way out of context. Wow.... I thought. She is arguing with me about prices clearly posted right in front of her and acting like IM BOTHERING HER? No way.... I got my phone out and hit record.... I would love for my contact in corporate to her this woman treating me like Im trying to cheat her when it is posted in ads! I said, "its on your ads online, in store, its everywhere" "Oh i dont pay any attention to those ads or signs!!!!" Practically raising her voice back at me. I said, "Get your Supervisor..... if you cant do a simple price adjustment for something you have posted on sale that rang up wrong, then get someone else. " I went back out to the car to get the two shirts.... Which did clarify one thing. They (this store) has ALL Blue Mountain shirts folded together stacked in mixed sizes with the long sleeve and short sleeve together which is highly confusing as I grabbed two XL shirts from the same stack one being short and one long. Even though the sign states 2 for $16, they have them stacked all together instead of separating the long sleeves from short sleeves. And I proved why the POS system was not accurately ringing up by her as she was scanning a size Med shirt prior to me going out and getting my shirts out of the car. When the Supervisor came over, she said "This guy is upset complaining about these shirts"..... Wait, "this guy"? "Upset" "Complaining" ..... Yes I sm a guy but I am a Customer, no need for profiles here and I was not upset or even complaining. When companies hire individuals to represent their companies it always amazes me how they even got past the interview process in the first place. Kinda like the DMV that gives licenses out like trick or treat candy I guess.... The Supervisor handled things good and put the difference $5 or whatever on a gift card for me. It was not hard to figure out for him, and I wondered why I had to spend 20 minutes with a very conflicted and difficult personnel that basically wasted my time with her VERY ugly disposition.

Horrible customer service. I was coming up to pay and the cashier lady rolled her eyes. After she…read morescanned my items. Said. If I have a number with them I said no. She gave my total. I payed with a card. Right when it says approved she walked away. I had to grab my item off the register counter like a thief. Racist as BIT*h. Maybe some of them might be nice. But that one need to go! You in the southeast side. Ain't like the north.

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Tractor Supply - Store Exterior

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Sierra Saddlery & Feed - horsequipment - Updated May 2026

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