I was locked out of my car at a restaurant in Appleton at 7:30 pm June 10th and called two…read morelocksmiths listed on Google. Both were unavailable and NOT helpful. I called Valley Lock and Security and Kim Geier came within 20 minutes. He was very helpful, and professional. I would highly suggest him to anyone! Do not go with the first name on your search engine. I have saved his name and number in my phone.

I locked myself out of my new house and he was here within 15 minutes to get me in, fix a lose…read morelock, and rekey all the locks for me. Gave advise on keypad/Bluetooth locks (don't) vs a lockbox (do!) and was very helpful and educational as well.

Brad owns a small business. He helped me program and cut two key pods for my jeep. He is very…read moreknowledgeable and has low prices. Everything worked out awesome.

Very fairly priced, super friendly and knowledgeable. Cut two keys and programmed two fobs for us…read moreon a car that came without a fob. Highly recommend.

Jason was excellent on a Sunday very early morning, we had 2 grandsons lock themselves by accident…read morein their bedroom and could not unlock the door. Jason was quick to respond and begin the 1 hour journey to help. We were lucky enough to get a 24' ladder and go through the window to get the boys out. I called Jason and even though he was 30 min into the journey he was glad they were okay and was gracious and. Supportive. Thank you Jason. Appreciate the support.

Prompt, professional, works fast, pleasant, explained everything, not expensive and I'm happy with…read morethe results.

Absolutely wonderful service, prompt, efficient, got the job done at the right price! Could not be…read morehappier! Thank you Axxess Security!

I locked myself out on New Year's Eve and Chuck, The owner was able to make it to my house within…read more20 minutes to get me back in the house in seconds. I thought I would have to pay hundreds of dollars since it's a holiday and weekend. His price was so affordable.

Don helped us with our residential home locks years ago and we needed him again for a different…read morereason. Our Belvedere door lock handle fell off. Don promptly responded to my voicemail within 15 minutes. He scheduled us for service the next day at noon. I had decided to deconstruct the door lock myself, but came to a point that I could not figure out. I took some pictures and Don described to me what I needed to do to complete the job. I was successful after an hour of work with a final product functioning perfectly. The only thing is that I put the pin lock in upside down so the handle was upside down. Ugggh! The 2nd time around was much faster. Don was super humble, professional, and helpful. Although he did not charge me, his character, work ethics, and friendly demeanor should garner your attention. I HIGHLY recommend Don's Lock Service without reservation!

Don is a great locksmith good price good service fast friendly her answered all my questionsread more

The spring on our garage door broke. We called Badgerland Garage Door Service in the morning, and…read morethey were able to come out about an hour later. Jeffery was great. He went over what we needed to have done and what we should have done to prevent future problems. He was very knowledgeable, professional and friendly. No high pressure at all. And, he liked our dogs!

We had a broken cable that happened late at night. I called Badgerland Garage Door and got Mary on…read morethe phone. She was great and had a technician out to us early the next morning. Our technician was Cody. He was friendly, knowledgeable, and did a very good job. Highly recommend Badgerland Garge Door!

Northside True Value lost me as a customer before I even purchased anything. The experience of…read moretrying to buy something from them online was bizarre and it's a good example of how communication skills and good customer service skills are so important in business. They had an item (chainsaw) listed on eBay that I was interested in but I had a couple questions that I needed answers to before I bought it. So I sent a message to them through eBay. I received a response that was so illiterate that I simply couldn't understand it. I only had three questions. 1) Did they happen to have the same chainsaw but with a longer bar than the one listed on eBay (they are an authorized dealer for the brand)? The chainsaws are exactly the same but it can be ordered with several bar lengths and I wanted a longer bar. 2) If they had it with the longer bar and I ordered it directly from them would it still include free shipping as the one on eBay? 3) Since I was ordering from another state, would I be paying sales tax? The response I received didn't answer any of the questions. It just said they had the chainsaw with the shorter bar. So I wrote again to the email address listed on their website and I received a reply from Jay Vanevenhoven who I believe is either the owner or the manager of the store since his picture is on their website's home page. He informed me that they didn't have the chainsaw with the longer bar. Despite that, I was about to order it with the shorter bar when I decided to read the entire eBay listing. The problem was that three detailed item description sections in the eBay listing said it was a much smaller model chainsaw of much lower value. I figured whoever made the eBay ad simply goofed but I had to ask. So I emailed Jay again to make sure that I would be ordering the correct chainsaw. What I received was a short, blunt response in all caps. Here's a cut & paste of his response: "IT IS WHAT THE TITLE SAYS IT IS" But most of the detailed description said it was a different, much smaller chainsaw so my question was an obvious one. Now, maybe Jay simply isn't aware that typing in all caps is the internet equivalent of shouting and considered poor etiquette but I suspect that he was just irritated that I asked a perfectly legitimate question. I responded by saying that if he was buying something but the details of the item described a completely different item, I would guess that he would ask for a confirmation that he was buying what he thought he was buying. But apparently that made Jay angry. Now I had to decide if I would buy an expensive product from a company whose boss gets mad when you ask a him a very simple question. On top of that, one of his employees is apparently illiterate and should either learn English or NOT respond to customers in writing and another employee can't answer three simple questions all of which could have been answered in a single sentence. I don't think so. This experience was NOT a good example of customer service to put it mildly.

Brought my snowblower into their power center for a tuneup. When I used it next season the gas…read moreline popped off the gas tank. I tried to clamp the gas line on there myself and couldn't. Eventually I brought it back in there to get the problem fixed that they created and they charged me $48! I brought in a perfectly functioning snowblower and it was returned to me in worse condition. No apologies. No efforts to bring down the price or give store credit.

I had a scheduled appointment with him for an estimate and he never showed up. I called him and…read moresounded sleepy and I said,"I guess you're not showing up." He said, I forgot and I'll write you back to reschedule." No call back and it's now been 3 days+. So obviously I'm not going to hire him.

Matt was excellent! Quick, on time, and very professional. will definitely call him for my other…read moreprojects whereas we just bought a new home.