Jason was excellent on a Sunday very early morning, we had 2 grandsons lock themselves by accident…read morein their bedroom and could not unlock the door. Jason was quick to respond and begin the 1 hour journey to help. We were lucky enough to get a 24' ladder and go through the window to get the boys out. I called Jason and even though he was 30 min into the journey he was glad they were okay and was gracious and. Supportive. Thank you Jason. Appreciate the support.

Prompt, professional, works fast, pleasant, explained everything, not expensive and I'm happy with…read morethe results.

We had several location to take care. They did all three in one day in diffetent cities. Amazing…read more Great work

We cannot recommend this place too highly - they were wonderful! Very helpful, reasonable and…read morespeedy in resolving our problem. We needed a replacement fob for our car and they found one and programmed it for us in 24 hours. Service and price were excellent. We would recommend to anyone.

Brad owns a small business. He helped me program and cut two key pods for my jeep. He is very…read moreknowledgeable and has low prices. Everything worked out awesome.

Very fairly priced, super friendly and knowledgeable. Cut two keys and programmed two fobs for us…read moreon a car that came without a fob. Highly recommend.

He helped me out when I was in a jam.Cut my blanks I brought in hard to find. He cut them correct…read morethe first time.

1/6/23 [a Friday] I called to schedule a locksmith to come work on a floor safe issue. The man who…read moreanswered (Peter) asked some good questions and made a suggestion to see if it could be a simple fix for me to try. That didn't work, so he said he'd call Monday or Tuesday to schedule something. Wednesday afternoon I still hadn't heard from them so I called. Lady answered and when I explained I hadn't gotten a call yet, she said someone did call but I checked caller ID and their number never showed and there was no voicemail. Off phone, she spoke to a man and when she came back on, she said someone would be at my house at 10 am Thursday 1/12/23. 10 am came and went so I called to see if whoever was coming was at least on their way. Peter answered and he said, "no, no appointment was made, we just said someone would call you sometime this am." I used to be three strikes and you're out kind of guy, but with the level of service in the new business arena, I've become two strikes you're out kind of guy. Be very wary of someone who can't keep commitments and/or is not organized in handling phones calls and scheduling

I was locked out of my car at a restaurant in Appleton at 7:30 pm June 10th and called two…read morelocksmiths listed on Google. Both were unavailable and NOT helpful. I called Valley Lock and Security and Kim Geier came within 20 minutes. He was very helpful, and professional. I would highly suggest him to anyone! Do not go with the first name on your search engine. I have saved his name and number in my phone.

I locked myself out of my new house and he was here within 15 minutes to get me in, fix a lose…read morelock, and rekey all the locks for me. Gave advise on keypad/Bluetooth locks (don't) vs a lockbox (do!) and was very helpful and educational as well.

Northside True Value lost me as a customer before I even purchased anything. The experience of…read moretrying to buy something from them online was bizarre and it's a good example of how communication skills and good customer service skills are so important in business. They had an item (chainsaw) listed on eBay that I was interested in but I had a couple questions that I needed answers to before I bought it. So I sent a message to them through eBay. I received a response that was so illiterate that I simply couldn't understand it. I only had three questions. 1) Did they happen to have the same chainsaw but with a longer bar than the one listed on eBay (they are an authorized dealer for the brand)? The chainsaws are exactly the same but it can be ordered with several bar lengths and I wanted a longer bar. 2) If they had it with the longer bar and I ordered it directly from them would it still include free shipping as the one on eBay? 3) Since I was ordering from another state, would I be paying sales tax? The response I received didn't answer any of the questions. It just said they had the chainsaw with the shorter bar. So I wrote again to the email address listed on their website and I received a reply from Jay Vanevenhoven who I believe is either the owner or the manager of the store since his picture is on their website's home page. He informed me that they didn't have the chainsaw with the longer bar. Despite that, I was about to order it with the shorter bar when I decided to read the entire eBay listing. The problem was that three detailed item description sections in the eBay listing said it was a much smaller model chainsaw of much lower value. I figured whoever made the eBay ad simply goofed but I had to ask. So I emailed Jay again to make sure that I would be ordering the correct chainsaw. What I received was a short, blunt response in all caps. Here's a cut & paste of his response: "IT IS WHAT THE TITLE SAYS IT IS" But most of the detailed description said it was a different, much smaller chainsaw so my question was an obvious one. Now, maybe Jay simply isn't aware that typing in all caps is the internet equivalent of shouting and considered poor etiquette but I suspect that he was just irritated that I asked a perfectly legitimate question. I responded by saying that if he was buying something but the details of the item described a completely different item, I would guess that he would ask for a confirmation that he was buying what he thought he was buying. But apparently that made Jay angry. Now I had to decide if I would buy an expensive product from a company whose boss gets mad when you ask a him a very simple question. On top of that, one of his employees is apparently illiterate and should either learn English or NOT respond to customers in writing and another employee can't answer three simple questions all of which could have been answered in a single sentence. I don't think so. This experience was NOT a good example of customer service to put it mildly.

Brought my snowblower into their power center for a tuneup. When I used it next season the gas…read moreline popped off the gas tank. I tried to clamp the gas line on there myself and couldn't. Eventually I brought it back in there to get the problem fixed that they created and they charged me $48! I brought in a perfectly functioning snowblower and it was returned to me in worse condition. No apologies. No efforts to bring down the price or give store credit.

Don helped us with our residential home locks years ago and we needed him again for a different…read morereason. Our Belvedere door lock handle fell off. Don promptly responded to my voicemail within 15 minutes. He scheduled us for service the next day at noon. I had decided to deconstruct the door lock myself, but came to a point that I could not figure out. I took some pictures and Don described to me what I needed to do to complete the job. I was successful after an hour of work with a final product functioning perfectly. The only thing is that I put the pin lock in upside down so the handle was upside down. Ugggh! The 2nd time around was much faster. Don was super humble, professional, and helpful. Although he did not charge me, his character, work ethics, and friendly demeanor should garner your attention. I HIGHLY recommend Don's Lock Service without reservation!

Don is a great locksmith good price good service fast friendly her answered all my questionsread more

My house looks fantastic. Jesse (owner of Green Acres Construction) helped me set up roofing,…read moregutter, furnace/A-C people. The quality, timeliness and value were above standard in all areas. Jesse and his Dad put up my siding....started with him bringing samples of siding, colors and then a quote. Quote was lower than everyone else I checked with and the quality of material and workmanship was excellent. I was so happy with all the little details they did that I never would have thought of doing. Everything was cleaned up after. Fantastic work and I would definitely recommend giving him a call if you need any work done.

Working with Jesse and Randy was an outstanding experience. They are highly skilled professionals…read morewho clearly know their craft and approach every project with expertise and attention to detail. While finishing our basement, they provided valuable insights and guidance, ensuring the project was done efficiently and to the highest standards. Their communication and customer service were excellent throughout, making the entire process smooth and stress-free. I would confidently recommend them to anyone looking for reliable, knowledgeable, and professional contractors.