Their website sells a Glo-Pro whitening in-office 16 minute procedure for $199 with an upcharge to $495 for an additional take-home kit. I made an appointment and said I was only coming in for that $199 procedure since I already had a dentist on the other side of Orlando. I showed up today and the front counter gal said the 16-minute procedure was $495 (but she changed her tune when I told her to look at their own website). However, after waiting almost 1/2 hour, she told me the doctor would need to consult with me, plus I'd have to get x-rays. That's not what I understood from my phone appointment. To her credit they offered me the extra work at no charge, but no dentist should require a full set of x-rays (think lots of radiation) just to do a quickie in-office whitening procedure. I'll never use any SAGE Dental facilities again. read more

If there was 0 stars I would give it. This place is the biggest scam dentist I have EVER seen in my life. I decided to try it out because my dentist stopped taking my insurance. From the moment I walked in, I got bad vibes. Mostly because one of the people in the waiting room warned me they are money hungry and also because The woman at the desk already started telling me my insurance didn't cover X-rays and cancer screenings and I had never had my dentist in the past say any of this. I begrudgingly paid them $150 up front... I was a little suspicious when my X-rays were taken at the speed of light and the actual camera was shaking during them..my last dentist would always take those over... later in the appointment the dental tech that was supposed to clean my teeth came to give me an estimate on my cleaning?!? This was NEW...and it was another $350. I was like what?!? I have insurance that you take and it covers cleaning. She literally says to me..you have an infection..hmm well that's weird because I just got off of 2 weeks of antibiotics for an illness not to mention I don't feel or see one...AND your dentist just came in and said I have some of the best teeth he's ever seen and I just had my teeth cleaned 7 months ago...They would not clean my teeth without me paying them so I left. Pissed by the way...fast forward 2 weeks when I get into another local dentist that takes my insurance I told him everything Sage dental said -He said first of all oral cancer screenings are free and they charged me. My X-rays should of been covered by my insurance and so should my cleaning and in NO WAY did I have an infection. Which is what they tried to tell me when they wanted to charge me $350 out of pocket just for a cleaning. That place is CRIMINAL! He's like, you have one of the least problematic mouths I have ever seen. They are clearly trying to rip people off. DO NOT GO THERE unless you like throwing away money and being lied to. read more

I don't support chains for healthcare and I didn't have a great experience with this company

If your looking for a dentist to waste your time and money, this is the place. Made my first appointment for x-rays and cleaning. My appointment was at 3pm and I got there on time. 40 minutes go by and the finally called me in, thought they were busy no big deal. Sat around for another 20 minutes until the dentist came in looked at my teeth for 10 minutes and told me a hygienist will come by and start the cleaning. 15 minutes go by.... At this point it's been almost 2 hours just for the hygienist to come in and say it's too late to start a cleaning because she has someone else In her chair and I would have to come back. 2 hours goes by just to be told this.... read more

I can't honestly say I like getting my teeth cleaned, but I do love the results after Sandra Danvers has worked her dental hygienist magic! She is incredibly talented, passionate about oral health (My flossing technique has improved under her tutelage!), takes great care with her patients and has a fantastic personality. I feel really fortunate to have found her and to have her professional help. Thanks, Sandra! You're the best! read more

Stay away! See my google review attached. You are better off finding anywhere else. RUDE office manager, lack of respect for your time, always being charged for something. read more

Sage Dental - Cosmetic Dentists Near Me - Orlando, Florida

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By far the worst office you could ever go to. Please go to green berg. Or any other dental office this place is absolutely outrageous with their prices and the care they provide is way below average. read more

This company is garbage. I had a crown done at this office and the products that were used are cheap and defective, the previous general manager was racist. I complained to the company for both and they did not do anything. Now, I was eating breakfast and the tooth they had worked on broke in half. They are supposed to put a bridge and work in a better way. I called the company and to one of the people in the highest management, Theresa and she told me that the company does not want to do anything so my wish to them is bankruptcy and to be shut down so that no one else goes through this pain. Do not tell me to call and that we will resolve this over the phone because the highest management Theresa told me no one wants to resolve this issue and that they do not want to do anything, I do not want empty promises. - REPLY TO THE OWNER: The only thing you can do if you want to make it right, pay my cost to the different doctors that are going to be fixing Sage Dental's mess on my tooth and the pain they have caused me. read more

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Went there today and was very pleased with the care and service I received. They even sent my total cost to my Medicare insurance company and I didn't pay anything yet. The Dentist was professional and friendly. I was totally surprised please with Rose (my hygienist and Dr Shada. So glad I found you guys on Yelp. I would recommend this Dentist to all my friends and family Highly recommended for my crown. read more

Personally had two great experiences here. I believe Maria was my dentist and she was nothing short of amazing. Only needed a standard cleaning. No cavity work. As a few of the reviews say, go here knowing what you want done. They may recommend things as an up sell. Google what they recommend that's not covered by insurance because chances are you won't need it. Every dentist I've been to in Fl seems to do this. read more

Horrible! Never choose this dental office or any of their dental offices! I have dealt with them for years and they schedule appt when they know they don't have a dentist at the office as well as schedule appts and then do not tell you their provider has changed and cancel your appt without your knowledge or any notification! But they will text and call you to death trying to confirm an appt they canceled! read more

I had to switch dentist because of a change in insurance . This place forced me to do a deep cleaning when i never needed one before. I also had issues with the dental claim because it was submitted incorrectly. They place you on hold forever. Beware of being scammed read more

i enrolled in Devoted Health, (via Medicare), using Liberty Dental Insurance. I am a Diabetic and require periodontal maintenance deep cleanings, 2X/year, or more. I attended an initial appointment, and was asked to bring proof of prior periodontal Treatment, and I did. I also contacted my insurance carrier, Liberty Dental who provided me with the appropriate codes for billing. The Periodontal Dentist who conducted a check up and determined that I could be managed by the local office. My first appointment was 03/31/2021, at Sage of Windermere, located in the Dr. Phillips area. After seeing the Hygienist; I stopped at the front desk. The front desk workers never provided me with a bill, discussed money due, etc.; Nor did I never get a deep cleaning. I paid for $270.00 for a Mouth Guard; and left. My second was scheduled for 09/30/2021. There was no communication with me; Only to notify me of my 2nd appointment. The level of professionalism of their Office Staff is horrendous. On 09/30/ 2021, I went in and was diagnosed with an infection; and told that my insurance would not cover the medicine. I paid Sage $170.00. Mt first bill arrived in October 2021, as a result of my learning that between Liberty Dental and Sage Dental billing had not been resolved. There was clearly a coding malfunction, however no one at either of these Corporate entities were willing to communicate the Billing Issues with me, with no intent to provide resolution. My second bill arrived after 12/21/2021, now owing $520.00, " PAST DUE". I had filed numerous complaints between Sage Corporate Office, Medicare, Devoted Health, State of Florida, Consumer Services Department. Devoted Health's Grievance Dept. ruled that the investigation was inadequate periodontal care due to the fact that there was a history of deep cleanings was established by me; Which meant that Sage Dental was to Have my claim reprocessed on the D4910 perio maintenance. Sage has not attempted to re-work my bill, since 11/08/2021. Sage Corporate Officer who handles problems, is no longer accepting my telephone calls; nor, is the Sage Dental Office of Windermere. Devoted Health is not actively involved on a Management level to assist in the resolution on one of their customers. In closing, I would not recommend anyone to any of these agencies. Run! read more

Let me say my overall experience here was ok. Making appointments was an easy process. This is specifically about my experience with my dentist and the office/company handling. I got a root canal here. The procedure itself was not a bad experience considering I expected torture. I felt nothing. I was told crowns last 10 years or more. Flash forward 2 years and my grown breaks. Not while eating or anything. I was drinking water and nearly swallowed it. I call the office confused and wondering why to do. They basically say it's not their problem but ask when I want to schedule an appointment. The answer of course was never. Then I go to a new dentist. Another sage and for a second opinion. Both recommended retreatment because the canal isn't cleaned and I need a new crown so basically I'm paying for the same thing again 2 years later and the office hasn't offered the bare minimum of support. Lessons learned for sure. I've gotten cleanings here and they were fine but getting work done at this location was a huge mistake read more

I came into your Windermere office to have teeth cleaning provided through Medicare. Instead was ushered into deep cleaning procedure costing over $1000.. not covered by Medicare. When discussing with United Health Care, after being denied claim, they concluded with me that I was wrongly overcharged. Paper worked I signed was presented to me as I was leaned back in chair without enough time to digest what my signature would determine. I repeatedly asked if this was and assured my insurance would cover it. That was a lie. After paying over $800, I got billed for another almost $300. That is taking advantage of a senior citizen and lying. I will NOT becoming back and will enlighten others every chance I get read more

I paid for services twice in full and afterwards kept getting bills in the mail as if I did not pay. When I call to inquire about the double and triple billing for the service each time I get an excuse. 1. We are busy and will look into it. 2. We have no office manager and we will get one soon. 3.We are going to lunch now but we show NO payment (yet I have a receipt showing paid in full provided at the office after each service). 4. The office manager is extremely busy and will look into it. 5. Called corporate only to get a recording to leave a message. They never call back!! Go somewhere else and save a headache! read more

I wish I had checked the reviews before I let this place rob me of my time and money. Let's start with the immediate up selling of services. They didn't even finish my x-rays before they tried to sell me a service I didn't need. I refused and then it took them 90 minutes to complete my x-rays--my mouth was sore and tender when they were done. Then instead of getting my cleaning they refused unless I paid an additional $180 in order to get the deep cleaning. Of course this was on top of the $190 I already paid to get the "VIP" package which is supposed to cover x-rays and 2 cleanings. BUT they wouldn't give me my cleaning if I didn't upgrade. I called the main office to get some sort of explanation but no one answered, I left a message and I haven't heard back. Don't waste your time, find a better dental practice. read more

Love the office and staff. As you can imagine visiting the dentist is not always pleasant but Shavonne Miranda, the office manager, was a blessing. She eased our concerns and was always pleasant. She addressed all of our concerns and worked with us. Great place read more

Dishonest and inaccurate billing. I needed several services done and I requested a predetermination to be sent to the insurance company so I would know exactly what amount I was expected to pay. This was never done. At the time of each service, I paid the agreed upon amount. After paying for the services rendered, I continued to receive additional bills for the same services I had already paid for. I contacted my insurance company to determine if they agreed with the discrepancy and the insurance company was unable to find a valid reason for the additional billing. Sage Dental was dismissive of my valid complaint and did not provide a valid explanation for the additional billing. read more

I had an appointment for my son scheduled for six months for his cleaning and xrays. I received a call about a week before his appointment and was informed that the doctor will be on vacation and would not be able to do his exam. I was told the vacation was planned for months but was not informed regarding the issue until now. I informed the office manager that our son goes to school out of state and a phone call months ago when the vacation was planned would of been more appropriate. She was very rude and acted like this was no problem. read more

This is giving Sage a 2nd chance to do things right (after already spending in the $thousands). The front staff is very important to give a good first impression especially for new patients. At this office there are many members who are pleasant and extremely helpful. The West Indian dentist is very gentle, patient and knowledgeable. However, there was one individual that was very rude, insulting and spoke down to everyone in a high and mighty voice. As I sit in the waiting room, she is rude to patients on the phone. She is very arrogant and carries about herself as though this is her personal dollhouse. As you read the review below mine this is the same person. I should have known what to expect. I was horrified to find out that this was the office manager (Natalie). She needs to be retrained especially in the 'having manners' department. We might want to start with the staff beneath her. They might be able to give some tips to improve herself. My insurance covers many dentists. I don't really have to put up with this one. As long as Sage Dental has this person running things, I can be elsewhere where mannerism is free. read more

The worst place ever, it used to be nice and professional with the new manager now its awful and rude.

was seen by hygienist here and the shoved rods between my teeth and gums and made everything more pionful for me told me there was nothing they could do for me all my teeth would fall out is all they said offered me no hope at all just pay the 300 dollars and that was it. My girlfriend went at the same time and was seen by DR Bowen on 8 10/2020 for a new pair of dentures. Had to return back to the office 5 different times over a 3 month period. Also strange now 6 months has gone by and they still look like horse teeth in her mouth every time she looks in the mirror she cries was told they would adjust over time but never did so now here she is a woman walking around looking like Mr. ED not to even mention they wont stay in at all without a tube of glue have contacted an attorney and will seeing them again soon in court read more

Sally is fantastic. Needed a new crown. She made sure it fit perfectly before letting me leave Great service and wonderful personality

Dishonest and money hungry. Went in for a consult. Had X-rays taken and the tech said everything looked great, showed me the X-rays, no cavities. I've never had a cavity in my entire life and then the dentist comes in and pokes around and says I have a cavity on the bottom of one of my back teeth and need a filling immediately. I came in a few days later for the cleaning and asked to see the X-ray of the cavity and they said they weren't able to show me even after they had the X-ray up they said it wasn't visible on the X-ray. Not to mention now they tell me it's on my top set of teeth. The dentist was ready to drill into my teeth for an unnecessary filling for a cavity that didn't even exist just so the company could bill my insurance and get more money. It's sad how corporations like this take advantage of people every day. Will not be returning. read more

I was not happy with the outcome of my visit as a new patient at the Windermere Sage Dental. I waited a few weeks to get in for a basic cleaning and x rays. I made an appointment for my partner as well. I almost didn't get my cleaning, I was told my appointment was running into the next and recieved a quick partial cleaning, if it would even qualify as that, certainly the least through basic cleaning I have even gotten in the 30 or more I have had. My partner left with no cleaning. It was all I could do to get him there and then most of the time was spent telling him what other work he needed and In my opinion he was talked into waiting until other work was done. They did take his full payment for a cleaning and sais they would credit him $20 when he returned. In my opinion the new patient offer is just to get you in the door. They then try to sell you Dental Insurance and (More time is spent on that than on your cleaning for sure. I fell as though it is a numbers game for them just running people through as quickly as they can. read more

Poor customer service as it relates to time management. My appointment was at 11am; still waiting 35 minutes later. Patients that arrived seriously late for their appointment are pushed ahead of patients that arrived on time. Never ever make an appointment unless it is the first one of the day. Waste of my time and gas for any other appointment unless it is the first one of the day; unless you have plenty of time to waste sitting around waiting. No idea when I will be seen today; leaving after one hour after my appointment time. read more

They tried to charge my daughter$260 for a cleaning and me $60. This was after us being there for over 1.5 hours for her appointment and my appointment took also over an hour. Neither of us got our teeth cleaned and I took off a day of work for no reason. Another patient was in the next stall and the office manager and dental hygienist discussed in length and extreme loud his bill and how much he had to pay. The guy was elderly and and the office manager was extremely rude to him. That should have been a clue for me to walk out after I had been there for way to long. However, the West Indian dentist was very nice. My insurance pays totally for a cleaning and my copay should be $5. Then they said I needed $3000 worth of dental work. My daughter came back another day to have an ortho consult and she described the orthodontist as very creepy, and dismissive. She has no missing teeth and this guy said she needed implants, he also said it would be a waste of time to get braces(she has had consults before) and after looking in her mouth for 10 minutes he came up with that conclusion. I had to meet her there because, I worked passed MCO and would be 5 minutes late. She wasted money and that was after she had to UBER there, he said he will not take my insurance, although they took it two days before. Before they scheduled the appointment they should have checked and they are listed on my dental plan website and they do take it for ortho procedures. This orthodontist is there only once or twice a month and I would have to travel to different locations to get her dental work done. They then proceeded to bash my Dental insurance company and said only Greenberg takes it(this is not true). I have Delta dental of which is a major dental insurance carrier and so does over 30,000 of my colleagues.They also said they did not take more than one dental insurance. So, we decided to go down the street on Conroy in Windermere to a popular Orthodontist and had no issues,they were wonderful and very professional. I will transfer my dental film to another dentist in the same area to avoid having to deal with them again. I am very disappointed in our experience. This was the second bad experience I have had with Sage Dental. read more

I'm a new patient here and I love it so far! My hygienist is super friendly and they are doing a great job being extra careful during this COVID pandemic. They have head to toe PPE and are being extra cautious. Definitely would recommend. read more

for me it was stressful after my first visit, a lot of missing information regarding my quote, paying cash for my whole work, second visit a dental assistant came with another additional quote that surprisingly was not included in the first quote provided and explained to me. My recommendation to this dental facility is to be more careful, when they explain and provide a quote to a client. QUOTE means MONEY. read more

I went here for an Orthodontics consultation and wasn't impressed. While the doctor was nice, he was very pushy that I looked into a difficult cosmetic procedure that I made it very clear I didn't want to do....a procedure that wouldn't affect my health and would only affect my appearance. It wouldn't even fix what I came in to solve (very minor crowding of my teeth). It made me feel very insecure, upset and I definitely didn't appreciate it when I made it clear I didn't want to do something like this. Nobody should ever be made to feel insecure about their appearance at a dentist. read more

S T A Y A W A Y ! ! ! and I wish I could give me M I N U S T W O S T A R S These corporate-owned and/or franchise dental shops are a bad thing. B-A-A-A-A-D. Very bad. BADD. They mis-represented what they would do for my wife. They straight-out gave her one price when she asked for check-up and cleaning. Then after x-rays and measurement around teeth they told her that cleaning had to be scheduled for a separate appointment. Told her cleaning would take an hour. That is a joke, cleaning is not something that should take an hour. And they quoted something like $350 for cleaning. N O T S A N I T A R Y - M I N D E D D I D N O T P R A C T I C E S T E R I L E T E C H N I Q U E - * For example, my wife had to tell the dentist to change his gloves. He came in an put on clean gloves. He put his hand in his pocket and pulled out a pen. Then he reached over to pickup the clip board. After making some notes he asked her to open her mouth. * At this point she asked him to put on clean gloves. He told her that he already had done that when he came in. She pointed out that his gloves were no longer sterile seeing as he had put his hand in his pocket, picked up his pen, and picked up the clipboard. He finally said that he understood and changed to a clean pair. * Similar deal with the x-ray machines. Our prior dentist would change the sterile tape on the arm of the x-ray every patient. BECAUSE they put their gloved fingers in your mouth when they place the piece of film alongside your teeth. So that arm needs to be re-cleaned every patient. # (IMO someone should start Brothers Against Deceptive Dentists, BADD, and shame these outfits and misfits.) read more

I have finally found a great dentist after searching for quite some time. The staff could not be nicer, the service is exceptional and the environment is great. You couldn't pay me to go to a dentist, but after finding such a great place it makes the experience so much more relaxed and bearable. I am defiantly recommending this Dental office to everyone I know. read more

This place is an assembly line. The office manager is crude, crasd with visible tattoos and design professional. The doctor seemed qualified enough but it's all about money read more

When I walked in I could barely smile due to my cavity ridden teeth, not only was the whole office understanding of my circumstances but uplifting and sincerely wanted to help me! I've taken my first step to fixing my smile and they were FANTASTIC with my fillings, making sure I was pain free and calm... I am SO pleased! I can't wait for the finished result!! read more

Really did not want to go back to last dentist so picked another dentist in my network so here I am and I want be back here either. The machine was not working total X-rays and I ended up in the doctor office from 8am until about 11:45 with the majority of that time just sitting in the chair WAITING!!! read more

This was my first visit and it was a great experience. Samantha was my dentist, she was very professional and friendly at the same time, every process was explained. I would recommend Sage Dental in Dr Phillips to anybody looking for a new dentist. read more

I was a new patient to this Dentistry and I didn't enjoy this visit at all. While at this facility I was examined but the hygienist Sarah who was completely insensitive, rude, and offensive. I will not be returning here. read more

Beware this place has been a nightmare since I walked in, this place just wants your money, I had crowns done to replace a small chip and they literally gave me crowns that looked as chipped as my tooth was when I first went in ,not only that the color did not match ,the dental assistant was very rude to me when I had come back to get them redone ,I'm still not happy after they had to break off my crowns,I explained to the dentist they look too big and don't fit right but he didn't care and sent me on my way , had to go back again because of the discomfort and again he didn't care,now 7 months later my teeth are very sensitive ,I can feel them punching against my other teeth , he never smoothed the back so it feels like sandpaper ,I could keep going on but please beware and stay far away from this place read more

Love this place so much. Great staff. Clean and happy atmosphere. Efficient and organized. Highly recommend! Plus Dr C easy easy on the eyes ;) read more