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    SAGE Decks

    5.0 (1 review)
    Closed 8:00 am - 6:00 pm

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    Services - SAGE Decks

    Deck construction

    Deck design

    Deck repair

    1 More Service

    Deck replacement

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    3 months ago

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    CFC Fences & Decks

    CFC Fences & Decks

    (29 reviews)

    We hired CFC six years ago to construct a large Trex deck and Trex waterfall steps leading up to…read moreour home. They completed the job and it looked lovely for a couple years. Sadly it began to fail (Facia board warping). We reached out to Trex because we were told their warranty is amazing, this was big selling point for us six years ago. CFC was also the Trex certified installer and leading importer of Trex material in our area. Fast forward to today. It's been a nightmare dealing with CFC. CFC shrugged off our worries and sent us to Trex to file a warranty. We sent in the warranty claim and Trex denied it stating that CFC installed the entire project WRONG! Trex sent pictures of their installation manual with directions of how CFC had installed the facia facing up, exposed to the elements and it is prone to warp, which is what ours started doing. CFC has been acquired by a new owner since our initial install. I'm hearing a few people are currently suing them for their shoddy work and the installer from CFC who came out to our home stated that they have had several call backs for this same problem, improper installation. Cameron, the new owner is combative and aggressive, continually expressing frustration that he is being held accountable for the past owners mistakes. As I told him, he chose to keep the name and claim he has been in business for 30 years (he personally has not), so he has inherited their mistakes. He is blaming Trex and stating they changed their manuals after their initial installation. This is one of those companies you have to call multiple times to get the work done. It took months of reaching out to get them to finish the work. When they left the job undone and I requested they return to complete the work agreed upon before settling the bill, Cameron threatened reaching out to an attorney and put a lien on my house if I didn't pay immediately. Shocking to say the least! He backed down and sent someone the next day to finish the job thankfully. Paying thousands of dollars six years ago for initial install and then six years later being stuck paying thousands more to fix the initial mistakes has been less than ideal. It's the typical blame others for what went wrong, make lots of promises of how you'll make it right and then complain and drag your feet about fulfilling those promises. As a consumer I'd avoid CFC and be cautious about hiring Trex Certified Installers. They are not all created equal....

    First, CFC built a nice fence - we are pleased with it…read more Just a cautionary statement to carefully read the contract (which I did) and note the clear statement that reads "CFC Decks & Fences will not be responsible for any damaged sprinklers or utilities". They are true to their word. During the course of tear-down and new post installation, the crew cut through a partially obscured exterior AC power supply conduit, requiring a $1,324 electrician visit. I had asked to speak with the owner, Cameron, in the hope of possibly splitting the electrician fee, but he did not respond. I suppose I understand since the contract is clear. Again, a nice fence with an unfortunate installation error.

    SAGE Decks - decksrailing - Updated May 2026

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