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    Safran Jaclyn E, MD

    3.5 (2 reviews)

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    6 years ago

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    6 years ago

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    Imagine Health Centres - Macleod Trail South

    Imagine Health Centres - Macleod Trail South

    4.0(3 reviews)
    6.5 km

    I highly recommend Dr. Laura-Lee McKay & staff and the Imagine Pharmacy team, headed by Robert…read more They are thorough and professional as well as I always feel they have my best interests at heart. Conveniently located all in one location I can get all my health concerns addressed by Dr. McKay and then any necessary prescriptions filled right away while I wait. I don't have to go offsite to have my prescriptions filled by another pharmacy. The pharmacy does a yearly prescription/health review and they are always available to discuss any questions I have. They are always pleasant and remember my name which makes me feel cared for. They always seek out the best options if affordability becomes an issue which being a pensioner I very much appreciate. In addition, I can't speak more highly of Dr. McKay who has been my medical practitioner for several years now. I used to live in the Somerset area when I first met her then moved across town to Bankview. Even though I have to go across town, I would never switch because I am looked after so well by her and her staff as well as Robert's pharmacy team. Anyone who can become a patient of Dr. McKay's and Robert's team is extremely lucky. I highly recommend both.

    Dr Chan is my family Doctor for 5 years. I am very happy with him and everything this clinic has…read moredone for my care. I can't stress enough to any new patience looking for a clinic to come here. You are getting every type of service to do with your health all under one roof from doctor , pharmacy, specialist, I've never had to wait long for my appointment. I give a 10 out of 10 as I have never Felt so cared for , listened to and so easy going happy smart professionals all work here and the nurses make you feel right at home. My personal health has improved only from being at this clinic and can only say I wish I new about here sooner. I am pleased and proud to say this is my Doctors office. If you want to see the best clinic in Alberta then come for a walk in and talk to the girls at the desk and see with your own eyes. Thank you from Bob

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    Imagine Health Centres - Macleod Trail South - Clean mats

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    Imagine Health Centres - Macleod Trail South - Waiting room office

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    Imagine Health Centres - Macleod Trail South - Nice and clean all the time in the clinic

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    Nice and clean all the time in the clinic

    Excel Health

    Excel Health

    3.1(9 reviews)
    6.2 km

    Had an amazing Doctor here, but he left the experience went down hill. Went for knee pain, he…read morebasically convinced me to NOT ask for an MRI, several months later go in for same problem and he reads from HIS notes that I REFUSED an MRI. Claim ends up thru WCB, after literally months of back and forth trying to get them to simply give the file to WCB I find out that in my file he had written down the wrong knee having issues! Apparently they can't accept email, everything has to be by fax?! They said they never got faxes, never got letters, even after I could confirm that they did. Go get the MRI, I call them a week later to ask if they got it... they tell me no, but the doctor will call me right after they get it... the next day WCB calls they got it on the Friday before and have already had a doctor write a report. I give Excel 3 more days, I call and they lie to me saying they only got the MRI yesterday! Doctor still hasn't called. It's not just a single doctor, it seems they have their front staff lying to clients and very hard to work with. I emailed them asking if they would take a complaint before I posted this.... they haven't bother to respond.

    Can't recommend at all…read more I made an appointment to have a back injury examined. I arrived early, yet waited an hour AFTER my scheduled appointment time had passed before my name was called. Then I'm taken back to one of the patients' rooms and have to wait another 30 minutes before the dr. comes in. After explaining my issue and history with back problems, and how I've never had any sort of scan performed to get a deeper understanding of what might be the cause, I'm told to take muscle relaxants, watch physio videos on YouTube, and wait to see what happens. Wow, I should've been a doctor... Even after confirming my name when he walked in, the dr mistakenly pulls up another patient's information on his computer and is glancing at that throughout the visit, mentioning how I've been on another medication previously for pain (which is not correct because he's not looking at my file). All this is realized as I'm walking to the pharmacy afterwards however, as I was ultimately handed a prescription with someone else's name and insurance info on it. So, I've just been told about another patient's personal medical history with pain meds and have the ability to use his name and insurance to get a prescription... By this point the dr had already began assisting another patient, so I'm told by staff to wait AGAIN until he's finished so the prescription can be corrected!! Brilliant. Decided I had enough of my time wasted and walked out. Stunned by the mismanagement and inefficiency of this clinic.

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    Deerfoot Meadows Medical Clinic

    Deerfoot Meadows Medical Clinic

    1.5(19 reviews)
    2.9 km

    If you can go elsewhere go . I feel rushed by the doctor saying that my only concern it just my…read moreblood pressure. As ive trying to explain to him about how i feel but he just shove it . By saying he doesn't have a time. First of all they should not accepted me. When i try to walked-in. Do not go in here.

    DO NOT GO TO THIS CLINIC!…read more We moved from BC where we had an amazing Doctor with amazing staff and I moved here pregnant and had to find a doctor very quickly, we were told this clinic was taking patients...there is a reason for that. The staff that works here is terrible! The girls that work the front are just as important as the doctors and the one's here are incompetent, have more attitude then a 14 year old girl and the Dr. we saw, although very kind, was very inexperienced and was just happy to write a prescription instead of taking the time to find other methods or discuss the problems. I was told that I need to book a referral for my husband to get a vasectomy through my family doctor. So I called the clinic to tell them why I was booking the appointment for my husband. He had to take the day off of work to get in and after waiting 30 minutes, Dr. Hanna told him she didn't know why he booked an appointment as it wasn't covered by Alberta Health and she couldn't refer him and she didn't know why he booked an appointment. That should have been up to the front end staff to educate him or NOT book the appointment...again they are just as important. Secondly, after having my 3rd baby, I brought him in the first week and after having had an amazing doctor for my first 2 I know what the check ups should be like. Dr. Hanna was very uncomfortable with the handling of our baby and they didn't even understand their own weighing scale. She didn't even want to see my incision or do any kind of check up on me. I had issues with nursing again and the last Dr I had for 25 years had no problem taking a look at my breasts to see if there was any concerns...Dr. Hanna didn't even want to look at me. She made everything feel uncomfortable and a Dr. should never make you feel uncomfortable about your body or discussing your body. We made a family decision to find another Doctor as we want one for the long haul...I called to ask about getting my surgery record and my baby's records from 6 weeks ago and was very rudely told with the utmost attitude by the front desk that they would not give me ANY information until another Doctor requested it and I had paid $25 a person ($50 for us both). In fact she started to yell at me...have I mentioned how TERRIBLE the front end staff is?? Just read the other posts....I'm not a picky person, but I do expect professionalism and maybe a smile or two with a hello. Not only that but the atmosphere is more of a walk-in clinic and like I said the front end staff is very rude...don't ever expect to feel 'welcomed' at this clinic or leave feeling like your questions were answered..you'll leave with no answers and some kind of prescription in hand. Honestly....keep going to a walk-in for your concerns until you find another clinic..if Calgary wasn't so short on Doctors I'm sure this clinic would be shut down!

    Safran Jaclyn E, MD - familydr - Updated May 2026

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