The doctors are good...... the wait times are AWFUL.... so…read moreits hard to give it 5 stars. That being said, i think they are accepting new patients always so if anyone needs a doctor, they are good.

Dr. Mentz is my GP, and I can't say enough about her. I think that is a place where we are…read morestrapped for family physicians and many doctors have horrible bedside manners, we are lucky to have doctors such as Dr. Mentz. Wait times can be horrible, but I think that is true of any medical appointment. Dr. Mentz also often makes snap judgments, but she hasn't lead me wrong yet. I've never had to wait for more than a week to see her, and she is very amicable and listens to your concerns. She never makes me feel dumb for asking questions, and will explain a little bit of the background behind your ailment (eg: Knee pain can be caused by...). She will take as much time with you as you need. While I think Dr. Mentz is a wonderful doctor, I haven't have any experience with her partners and cannot comment on them.

Had an amazing Doctor here, but he left the experience went down hill. Went for knee pain, he…read morebasically convinced me to NOT ask for an MRI, several months later go in for same problem and he reads from HIS notes that I REFUSED an MRI. Claim ends up thru WCB, after literally months of back and forth trying to get them to simply give the file to WCB I find out that in my file he had written down the wrong knee having issues! Apparently they can't accept email, everything has to be by fax?! They said they never got faxes, never got letters, even after I could confirm that they did. Go get the MRI, I call them a week later to ask if they got it... they tell me no, but the doctor will call me right after they get it... the next day WCB calls they got it on the Friday before and have already had a doctor write a report. I give Excel 3 more days, I call and they lie to me saying they only got the MRI yesterday! Doctor still hasn't called. It's not just a single doctor, it seems they have their front staff lying to clients and very hard to work with. I emailed them asking if they would take a complaint before I posted this.... they haven't bother to respond.

Can't recommend at all…read more I made an appointment to have a back injury examined. I arrived early, yet waited an hour AFTER my scheduled appointment time had passed before my name was called. Then I'm taken back to one of the patients' rooms and have to wait another 30 minutes before the dr. comes in. After explaining my issue and history with back problems, and how I've never had any sort of scan performed to get a deeper understanding of what might be the cause, I'm told to take muscle relaxants, watch physio videos on YouTube, and wait to see what happens. Wow, I should've been a doctor... Even after confirming my name when he walked in, the dr mistakenly pulls up another patient's information on his computer and is glancing at that throughout the visit, mentioning how I've been on another medication previously for pain (which is not correct because he's not looking at my file). All this is realized as I'm walking to the pharmacy afterwards however, as I was ultimately handed a prescription with someone else's name and insurance info on it. So, I've just been told about another patient's personal medical history with pain meds and have the ability to use his name and insurance to get a prescription... By this point the dr had already began assisting another patient, so I'm told by staff to wait AGAIN until he's finished so the prescription can be corrected!! Brilliant. Decided I had enough of my time wasted and walked out. Stunned by the mismanagement and inefficiency of this clinic.

I met Dr.VanDer Merwe when he was just starting his family practice…read more Best Dr of all time in my opinion, I actually wept a little when he told me he was moving out of Calgary and restructuring his medical focus. In my opinion I will never find a Dr. that truly made me feel like he had an investment in my over all health and wellbeing. To this day, I actually miss not having him as my doctor and haven't met another that come even close. All the best to you Dr. V. Janice Mitchell

BEST DOCTOR EVER! I am so glad I found him in 2003. I no longer live I the Calgary area but have…read moreretained him as my physician. I have NO issues driving the 3+ hours each way for an appointment. I won't even try to find a new doctor in Edmonton because no one will live up to the standard of care this man provides. He is very patient focused and a pretty big deal in the Alberta Health Care system. I once mentioned that and he said "I'm not the biggest cheese, but I'm the stinkiest cheese." For more on his accomplishments visit his website http://vasectomyclinic.ca/about-us.

My family was lucky to have Dr. Zapasnik as family doctor for more, then 15 years…read more He is very kind, thoughtful and knowledgeable doctor. Honest. Open-minded. Always give you great advice in any field of your needs. Great as surgent. Has very gentle touch. Listens without hurring out. I always feel taken care off. Never left his office depressed. Great person. Highly recommend him. If he still accepts new patients-he is your guy. Overall they have good doctors on staff. Dr. Mirza is great too. Front desk is very pleasant. Always professional on the phone. Shannon, Debbie are lovely people.

Dr. Adebisi was very courteous, professional, and friendly. He was considerate and listened to and…read moreaddressed all our health concerns. He was patient and did not rush us, and took time to follow through to ensure we received the correct diagnosis and care. I work in health care myself and found him to be wonderfully thorough- he cared about finding the information, explaining it well, and delivering accurate and informed care. His staff was also friendly. I would most certainly have him as a family physician based on this experience.

I don't know why everyone is freaking out about this clinic for?! It's great and I was in and out…read morein 30 mins. To the complainers; it's a clinic...you don't like the wait go pay money at a private practitioner and stop throwing a tantrum , a 30 min wait time is normal people get over it, and to the dude who heard the other dude getting anal probed you gotta listen pretty hard man so that's weird on your part. Docs are great, the place is clean I can't complain. Try a triage tent in a war torn country you'll stop crying.

If you can go elsewhere go . I feel rushed by the doctor saying that my only concern it just my…read moreblood pressure. As ive trying to explain to him about how i feel but he just shove it . By saying he doesn't have a time. First of all they should not accepted me. When i try to walked-in. Do not go in here.

DO NOT GO TO THIS CLINIC!…read more We moved from BC where we had an amazing Doctor with amazing staff and I moved here pregnant and had to find a doctor very quickly, we were told this clinic was taking patients...there is a reason for that. The staff that works here is terrible! The girls that work the front are just as important as the doctors and the one's here are incompetent, have more attitude then a 14 year old girl and the Dr. we saw, although very kind, was very inexperienced and was just happy to write a prescription instead of taking the time to find other methods or discuss the problems. I was told that I need to book a referral for my husband to get a vasectomy through my family doctor. So I called the clinic to tell them why I was booking the appointment for my husband. He had to take the day off of work to get in and after waiting 30 minutes, Dr. Hanna told him she didn't know why he booked an appointment as it wasn't covered by Alberta Health and she couldn't refer him and she didn't know why he booked an appointment. That should have been up to the front end staff to educate him or NOT book the appointment...again they are just as important. Secondly, after having my 3rd baby, I brought him in the first week and after having had an amazing doctor for my first 2 I know what the check ups should be like. Dr. Hanna was very uncomfortable with the handling of our baby and they didn't even understand their own weighing scale. She didn't even want to see my incision or do any kind of check up on me. I had issues with nursing again and the last Dr I had for 25 years had no problem taking a look at my breasts to see if there was any concerns...Dr. Hanna didn't even want to look at me. She made everything feel uncomfortable and a Dr. should never make you feel uncomfortable about your body or discussing your body. We made a family decision to find another Doctor as we want one for the long haul...I called to ask about getting my surgery record and my baby's records from 6 weeks ago and was very rudely told with the utmost attitude by the front desk that they would not give me ANY information until another Doctor requested it and I had paid $25 a person ($50 for us both). In fact she started to yell at me...have I mentioned how TERRIBLE the front end staff is?? Just read the other posts....I'm not a picky person, but I do expect professionalism and maybe a smile or two with a hello. Not only that but the atmosphere is more of a walk-in clinic and like I said the front end staff is very rude...don't ever expect to feel 'welcomed' at this clinic or leave feeling like your questions were answered..you'll leave with no answers and some kind of prescription in hand. Honestly....keep going to a walk-in for your concerns until you find another clinic..if Calgary wasn't so short on Doctors I'm sure this clinic would be shut down!

Dr Hitchcock is my homegirll. Haha, I think she might kill me for saying that, but as she…read moreessentially birthed me (she's an obstetrician too!), I'm sure I'll be alright. She is the perfect mix of doctor: she knows all of her patients and cares about their lives, gives them the time they need to explain their problems and to give them weight but she is also totally willing to tell you when it's nothing too. She does run a little late sometimes, but it is usually due to an emergency or a visit to the hospital. The staff is very caring too, and she shares the practice with another doctor. She'll refer you if you need a specialist, and she'll always find the most sensible solution. She tells it like it is. For as long as I stay in Calgary, she will be my family doctor. The catch is: she's so great that she has not been taking new patients for some time. But you can always try!

Been with this practice for 35+ years and have nothing but positive experiences with everyone…read morethere. Accesible, comprehensive care.

My wife and I and our son have been well-served by the doctors at this clinic for many years, and…read moreif our experience is anything to go by, then Valleyview is highly recommended. The main problem, however, is that good family physicians are hard to find, so they are SUPER busy. Just getting through on the phone can be a challenge sometimes!

We've been going to this clinic for family practice for a family of 5…read more We have no problem scheduling appointments and our dr is professional, polite and compassionate. It's not touchy feely and they don't give you any princess treatment, but we walk to and from and it meets our needs. For me, that seems like a pretty good deal!

Horrible doctor I've never felt so dismissed by somebody. Had a second doctor look and be surprised…read morehow little she checked off for a scan when I asked about my concerns and asked me to provide her information.

Dr. Ajala has been incredibly helpful. She has educated me re: options available for an endocrine…read moreissue and offered solutions that were new to me. The staff are friendly and helpful. You can book an appointment online or reschedule, which is highly convenient. The parking is confusing. The office is located across from Chinook Mall in the professional buildings that have a rotating sign in front (by Gaucho Brazilian BBQ). If you park in the parking lot, register your license plate in the machine and 2 hours are free. If there are no spots in that lot, there is an upper parkade with 15 numbered spots. If the spot doesn't have a number, it's private. Use the elevator and pay at the machine.