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    Phillip W Van Der Merwe , MD

    5.0 (2 reviews)

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    Excel Health

    Excel Health

    3.1(9 reviews)
    1.7 km

    Had an amazing Doctor here, but he left the experience went down hill. Went for knee pain, he…read morebasically convinced me to NOT ask for an MRI, several months later go in for same problem and he reads from HIS notes that I REFUSED an MRI. Claim ends up thru WCB, after literally months of back and forth trying to get them to simply give the file to WCB I find out that in my file he had written down the wrong knee having issues! Apparently they can't accept email, everything has to be by fax?! They said they never got faxes, never got letters, even after I could confirm that they did. Go get the MRI, I call them a week later to ask if they got it... they tell me no, but the doctor will call me right after they get it... the next day WCB calls they got it on the Friday before and have already had a doctor write a report. I give Excel 3 more days, I call and they lie to me saying they only got the MRI yesterday! Doctor still hasn't called. It's not just a single doctor, it seems they have their front staff lying to clients and very hard to work with. I emailed them asking if they would take a complaint before I posted this.... they haven't bother to respond.

    Can't recommend at all…read more I made an appointment to have a back injury examined. I arrived early, yet waited an hour AFTER my scheduled appointment time had passed before my name was called. Then I'm taken back to one of the patients' rooms and have to wait another 30 minutes before the dr. comes in. After explaining my issue and history with back problems, and how I've never had any sort of scan performed to get a deeper understanding of what might be the cause, I'm told to take muscle relaxants, watch physio videos on YouTube, and wait to see what happens. Wow, I should've been a doctor... Even after confirming my name when he walked in, the dr mistakenly pulls up another patient's information on his computer and is glancing at that throughout the visit, mentioning how I've been on another medication previously for pain (which is not correct because he's not looking at my file). All this is realized as I'm walking to the pharmacy afterwards however, as I was ultimately handed a prescription with someone else's name and insurance info on it. So, I've just been told about another patient's personal medical history with pain meds and have the ability to use his name and insurance to get a prescription... By this point the dr had already began assisting another patient, so I'm told by staff to wait AGAIN until he's finished so the prescription can be corrected!! Brilliant. Decided I had enough of my time wasted and walked out. Stunned by the mismanagement and inefficiency of this clinic.

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    Mark Swain, MD - Dr. Mark Swain

    Mark Swain, MD

    5.0(2 reviews)
    5.7 km

    I have been under the care of Dr. Mark Swain for almost twenty years for a chronic condition that…read morehas given me very little grie.f. However, it needs to be monitored, and Dr. Swain is the specialist that I work with. I have always known that he is a very good doctor. However, I did a presentation in November, 2010 when Dr. Swain was appointed the Cal Wenzel Family Foundation Chair in Hepatology, and I really learned how incredible this man`s credentials are. My experience of him as a doctor, is someone who listens, asks questions, is compassionate, knowledgable and is always honest. Over the years, as alternative health options have been cropping up, I have asked him all kinds of questions regarding my treatment, and he has handled my requests with patience and honesty. Further, in the rare occassion where I have had trouble, he has been accessible. He truly does care about the work that he does, and his patients. He always makes time. In addition to taking on patients, Dr. Swain also holds other responsibilities in his field. I have done my best to paraphrase some of his credentials for this review, and I have also included a link to his full credentials as well. - Acting Head for the Division of Gastroenterology, University of Calgary (U of C) and Alberta Health Services (AHS) - Professor of Medicine, Hepatologist and Clinician-Scientist at the U of C. - He has won many awards for teaching and research, including the U of C Watanabe Distinguished Achievement Award for Overall Excellence. - He is currently the Cal Wenzel Family Foundation Chair in Hepatology, and the Head of the Translational Research Core for the Snyder Institute, at the U of C Source: http://www.departmentofmedicine.com/documents/announcements/swain_head_announcement.pdf When I learned in November, 2010 that he is also holds so many other titles and roles within the medical community, I am just further astounded and impressed that he actually has the time to provide the level of care that he does. I feel extremely fortunate. For any patients who are researching Dr. Swain, be advised that if you have been placed under his care, you are a dealing with the cream of the crop. Not only for his credentials, but for his bedside manner as well.

    Saved my life. No doubt about it, his treatment reversed a serious health problem, and I have been…read morefine since. Great bedside manner, no BS, laid back guy. We're lucky to have this terrific specialist still in Alberta.

    Phillip W Van Der Merwe , MD - familydr - Updated May 2026

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