This is the best spa in Victoria to get a pedicure . . . …read more I've been going here since it opened, but not exclusively, though I must say this is one of the top spas in Victoria for services and care, and the best in pedicures. I like the nice touches such as real candles, tea and citrus water, loaner reading glasses in the waiting area, plush memory foam pedicure massage tables that you just sink into, and high quality personal care options and toiletries in the change room. The Transformation Pedicure ($65) is the best in Victoria because they do them while you are lying down so that you can rest or even nap while your feet are being transformed. Another reason is because of the professional, attentive care from the estheticians, all trained at The Aveda Institute. Aveda-trained professionals stick to meticulous sequencing and procedures every time and you will notice it at any spa, even in their stress-relieving foot massages. For $15 add on the paraffin wax treatment to the pedicure, and you will also get a relaxing hand and arm massage while your feet take in the heat and benefits of the paraffin. Last year I enjoyed the Escape spa package for over three hours of bliss as a birthday splurge ($285 - hydrotherapy, massage, exfoliation, facial, mani and pedi). My daughter has enjoyed their massage, pedi and manicure services as well, and I've enjoyed their couples massage with my partner. Note, there are male and female estheticians, so if you have a preference you can advise when you make an appointment. The only change I can suggest currently is that the main door now has a loud piezo alarm tone when opened that I could hear all the way to the back room.

Spa robes were luxurious, I felt welcomed and relaxed arriving early. Able to sit with tea in the…read morelounge before service. I got a massage with facial Bliss package. Service was great, however, I felt pushed to buy products after which was a big turn off. I was told about it on the table during facial, then again when walking to the change room, then again as I was changing the woman came back and told me more about it and they would be on the counter. I was interested at first, but after feeling really like I had no option, I was out of the sale. I don't like that. I absolutely have an option. I loved the products and the woman was kind, knowledgeable definitely, we chatted a lot during services, but I do not like feeling like I am without option to go without if I choose. It felt like I was obligated or something. I told the front desk it's more than I wanted to pay and I will pass now.

Not a good experience…read more I don't write a lot of reviews. I tend to write them when an experience is either really amazing and I want people to know, or it's really not good and I don't want people to have that experience. For context, I've had a lot of facials in my life-- too many to count. I'm new to Victoria and can't get to my longtime facialist on the mainland for at least a few months, so I decided to try to find someone good in Victoria. I thought to try Emerald Day Spa because of all the good reviews and awards. I specifically booked an extraction facial. When I was asked by Parisa, the facialist, if I had any concerns or things I wanted her to know, I said I was there for extractions, most importantly. I asked if she could turn on the light so I could show her specifically what I wanted her to pay attention to. She said no, that she would look at my face when I was on the treatment table. This struck me as odd, because I can't look at my own face when I'm on the table, and how can I be sure that she's seeing what I need her to see?? Next, after I'd changed, she took forever to come back in. I started calling out, "Hello! I'm ready!" but she did not return for at least five minutes. It was bizarre and stressful. Then she asked if I was comfortable. The towel I was lying on was really old and rough, and I asked if she could remove it. But instead of just taking it off, she left again for another five minutes! Once again, I called out, "Hello! Hello!!" She finally came back in and I said, "Wow, that was a long time just to take away a towel." Then, she didn't remove the towel and instead put down a sheet. This was okay, but to lose ten minutes of my hour and fifteen minutes while I was lying there, cold, was weird and unpleasant, to say the least. When she got to the extractions, I again said that I wanted to show her what really needed extracting, but since I had no mirror and I was now lying down, I couldn't be sure that I was pointing to the right things. She told me she saw what I was talking about: white heads on my nose, an enlarged pore that gets really clogged, and most importantly, a very large white head by my ear that needed to be punctured, drained, and extracted. I repeatedly pointed it out to her. She started the extractions with a small machine, and then said she was missing something and left again! This time leaving the door open!! OMG. Any relaxation I'd achieved was torpedoed as I heard the people in the hall walking by, talking, and I worried that someone else would come in. Back to the facial... Like I said, I've had countless facials, and I know what extractions feel like. She was NOT doing extractions. She continued moving the little machine around my face. I'm sure it was doing something, but it was not getting out whiteheads, blackheads, etc. Then she got to the area with the very large blemish. She futzed around a bit with the machine, and then said, "It's all cleaned out." Well, let me tell you, the big blemish is still there, as are the white heads on my nose and the clogged pore. It's like she did NO EXTRACTIONS AT ALL. No joke. Now I need to find another facialist who can actually do the extractions, or make the trek to the mainland. And I'm out $183 for something that did not do what it said it would. Perhaps there are other treatments that are good. I'm guessing that with all the rave reviews, other folks have had good experiences. But let me tell you, an extraction facial with Parisa is not why this place is winning awards.

I am so pleased to give Emerald Day Spa an excellent rating. I have been a client there for the…read morepast 6 years and I cannot speak highly enough of the service provided. My aesthetician, Paulo, is charming company who is a perfectionist when it comes to skin care. The atmosphere is relaxing, friendly, and casual; the location at Cedar Hill and Hillside is conveniently located ....not downtown, but 5 minutes from my North Jubilee home. I would not consider going anywhere else! Keep up the excellent service; Emerald Day Spa is A real gem!

If you're considering the Kapha season retreat but are not sure if it's worth the money, let me…read moretell you it most definitely was worth every penny! That was the most incredible thing I've done for myself. You must request Anu! I live in California otherwise I would be going to see Anu weekly! I could feel her considerate care and warm energy every step of the way. I requested hard pressure and Anu really delivered. She was able to release so much tension from my body while also keeping the massage relaxing and peaceful. This was a two hour experience and I really felt Anu gave her all for the entire duration. Even at the end she was so kind and compassionate, noting areas of my body she noticed were carrying stress and congestion and gave me special aftercare and maintenance instructions. I teared up at the end in this moment of my body feeling so good and feeling so loved and cared for for two full hours- what a beautiful thing I really think everyone should experience.

Ok I see they don't have any new yelp reviews. I must say I've been to Sapphire 3 times in the last…read moremonth. I have had great service all 3 times. From the front Desk reception to my last facial with Sheila. I did the Ayurvedic hot oil treatment on my for head that was so calming and quite interesting. I feel asleep in 20 min . Then I got a relaxing massage and my masseuse was very kind and through, she was good. Now Sheila did my facial for 90 min and that was the best facial I've ever experienced any where hands down. Her calming sense and hands are just magical. She actually has a wonderful system / procedure she does and her massage is everything.... she has a gift for taking care of her clients. She is lovely... I am truly grateful for her I've booked my next facial in 6 weeks again. This is not cheap but it is so worth it if u want to relax and have the best experience. My face was glowing. Thank you Sapphire spa.

Loved this place. It was professional, clean, friendly and when I was there did a neat snowball…read moremelting experience in the sauna that I enjoyed. Overall really helped my muscles recover.

This place was a good value. But I wouldn't return…read more On our visit the spa was way overbooked, noisy, and not as clean as I would have preferred. There were several large groups chatting away and moving in unison, which made it really tough to find a spot in the sauna or cold plunge. The front desk also didn't adequately explain spa courtesy so people were not showering and rinsing prior to participating. I think it would also help to have attendants cleaning more frequently to prevent hair and other flatsom from building up in the shower, the floors, the cold plunge, etc.

Lo and behold--I went to this massage with a hamstring that had been killing me for weeks--after…read morethe massage, it felt perfectly healed. I got the "combo" rather than the traditional Thai massage and highly recommend it. I went back a week later for another session. My massage therapist was named Cream. She was a tremendously talented therapist.

This was one of the best things I have ever had done to me. I had Tip give me a Thai massage and my…read morebody had never felt better. Easy scheduling via text and easy to find! Very relaxing environment

So far so good -- I've had two appointments so far at DermaSpa and have nothing but nice things to…read moresay. Their front desk staff are professional, well-spoken and accommodating, the office is quiet and well-kept, and the prices are reasonably competitive within the market. The aesthetician I've dealt with was lovely, and extremely well-trained and professional.

Dermal spa in Nanaimo literally scarred me with there laser therapy! I am shocked at the after…read moreeffects and the damage that was done

Our afternoon at HAVN was one of the highlights of our trip to Victoria! We had a very relaxing…read moreafternoon enjoying their hydrotherapy circuit. We particularly enjoyed the cedar sauna, hot tub, and ambient pool. Make sure to also take advantage of the salt scrub shower. I can't believe how smooth it left my skin! The lounge area is another must. It is so peaceful and the views of the harbor are unmatched. If you get hungry, the peanut butter bar is delicious.

Wow!!!' Mind blown! Not only is this stellar addition to beautiful Victoria a great offering to…read moreclients like me, it's a wonderful experience. Sit back, gentle reader, and let me explain: --friendly, engaging staff --beautiful design throughput --thoughtful attention to detail (salt scrub!!!!) --lots of choices for soaking, relaxing or sauna-ing --complimentary tea that was delicious --lush towels and robes --beautiful, minimal gardens--the hummingbirds liked it in early June --lots of staff care-taking the facilities --pretty library / lounge / cafe on the main level I'm glad I had an 8 am appointment--it was quiet and peaceful. An hour into my appointment, the noise level picked up, even in the "soft voices" areas. The silent sauna remained silent, which I appreciated. I get why groups of people want to talk so they can all hear and engage in the conversation, but the staff didn't remind them of low noise levels (at least not that I could discern). I wonder if the staff know how to compassionately hold that boundary. If not, such boundaries don't work (and they didn't hold as more people joined the space). It was fairly easy finding quiet pockets on the deck but even the "shelter" zone couldn't mute the "f-me!" Shout from the man who submerged himself into the cold tub. Pity. I'll go back and strive for an early time again--that first hour was amazing when it was quiet and subdued. More of that, please.

After three terrible haircut experiences in Victoria since moving here a year ago, I was…read moreapprehensive about trying yet another salon only to be left disappointed and dashing to my old Vancouver salon. My hair was becoming embarrassingly ragged and I couldn't put off a haircut any longer, so I decided to give a salon in my new neighbourhood a try and booked an appointment at Sparrow. I went there this morning, and my experience from beginning to end was fantastic. The person sitting at the front desk was friendly, I was offered a beverage as soon as I sat down and my appointment actually started on time. The salon was clean and professional, but there wasn't a hint of pretension or snobbery. I used to look more like the people working there during my punk rock/early 20s days, but as a person who now wears business suits during the week, I didn't feel self-conscious or out of place at all. My haircut is best cut I have had in years. I was trying to grow out a bad bob haircut, but still wanted some shape and movement, and Shannon delivered.I have a fresh, modern haircut that's work appropriate without being boring. Unfortunately Shannon is moving on to a new salon and I'm torn whether to follow her or stay at Sparrow, but that should tell you how much I liked Sparrow as a salon, because normally it would be a no-brainer to follow a stylist. I am certain the other stylists there are just as good. I also appreciated that there was no pressure to purchase hair treatments I didn't need or products I would never use, unlike at another Victoria salon that will remain nameless. If you want to get a haircut at a trendy but friendly salon by people who know what they're doing and clearly care about their business, then I strongly urge you to give Sparrow a try.

Crista is excellent. Its a shame she doesn't work here anymore. I have been to every salon in…read moreVictoria and she did the best job for a reasonable price, also she has a great personality.

I went in to get my eyebrows threaded and lip waxed, the girl neglected to offer the deal for…read moregetting both your brows/ lip threaded so I was charged more. I asked to only clean up my brows and keep the thickness and fullness, but she made them way more thin then I asked for and un even. I told her they were way more thin then I was expecting, yet she didn't offer me anything. I then got my lip waxed, paid then left. I got to my car and looked in the mirror and there was quite a bit of hair that she missed. I decided to go back in and say something and she told me it was because I had moisturizer on that the wax didn't work as well, she said she tried to wax over it twice. Yet she still charged me full price for a wax that wasn't even done properly.

Went to Sunrise Spa for laser treatments for sun damage on my hand and neck…read more Laser Treatment on my hand went well. However, on my neck and upper chest the treatment left a large red rash with bumps. I consulted with the owner after a few weeks that treatment has caused this damage and I received no support or call back. I have gone to my own doctor for medication, but next time I will use a cosmetic dermatologist for treatment.