My favorite Safeway in the area! This is one of the only reasons why I miss Creekbridge! Everyone is exceptionally friendly and the store is super clean and never feels over crowded. Safeway has done a great job lately with their Just 4 U programs and adding coupons to make themselves an affordable grocery store! MUCH less expensive than SavMart. Highly recommend downloading their app - get discounts while you walk through the store and add items to you list so you can have instant savings when you get to checkout! Also convenient is their gas station right out front. Unlike the store, however this gas station is a mad house! Definitely try to fill-up during off hours. read more

Constitution Safeway is a great place to shop. The prices are fair. There's always a variety of items on sale. The store is clean and well organized. I get a discount at the gas station, which is nearby. There is plenty of parking available, and the lot is spacious. There is a side room where the pharmacist can give vaccinations privately. The butchers are knowledgeable and helpful, ready to assist with a selection when asked. The staff is friendly. Several know me personally and call me by name or simply offer a friendly greeting. The people remind me of where I was raised and make me feel like I'm part of this community now. read more

The store has great parking and the best shopping carts around. The staff is professional and friendly. They carry La Rosa masa and tortillas (local baker.y) I went in this morning and they were SOLD OUT . Fortunately the meat Dept manager Gus was able to reorder from the bakery and contacted me 2 hours later. read more

This has got to be the worst pharmacy in Salinas, hands down! My doc called in a prescription early yesterday and had to leave it on the pharmacy voicemail. This afternoon I go in to pick it up and the pharmacy didn't even check voicemail to get it! My wife is home in pain and needs her meds BAD! But they don't check voicemail to get the order, and now the pharmacist is out to lunch?! This isn't the first time either. They are always late opening, close early, and seemingly always closed for "lunch." Very inconvenient. Moving my prescriptions today!! read more

It's open 24 hours. There's a pharamcy and Starbucks located inside. If you're low on fuel, the Safeway gas station is right there. Staff is always friendly and the store is well kept and stocked. read more

Safeway - Grocery Near Me - Salinas, California

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I have been purchasing cakes from the bakery of Safeway on North Main for many many years. After many badly made cakes (I even had them give me a chocolate cakes when the order specifically said white)! Anyways, after the 4th or 5th mistake I decided I would never give them my business again. I ordered a cake from the Constitution Safeway for a birthday. I ordered the same cake I have been ordering for the past 8 years. White cake, strawberry filling, and real whipped cream frosting. I wish I had come here years sooner. The cake was AMAZING. It was so fresh, so delicious, and filled with soooo many strawberries! The other Safeway told me on 2 different occasions that because it was not strawberry season they had to skimp on the strawberries. However, it is not strawberry season and the cake was filled with them. It was the best cake ever and I will be returning to this location from now on. Customer service was wonderful when ordering cake. The bakery manager was kind and took her time with me. Very nice! read more

All of the employees in the Deli Department need to be fired, they are among the worst in providing customer service in Monterey County. Expect to be ignored and rushed to get the hell out. They make you feel like you're an inconvenience and they avoid work as much as possible. They often hide behind the counter and if your lucky to catch their attention they'll ask another co-worker to assist you. For example, whenever I ask for a thicker cut of ham or cheese they ask what's wrong with what was already pre-cut and I feel forced to explain that it's too thin (almost transparent) and I would like a thicker cut. I don't feel that I should have to explain myself but the employees will argue with you until their death if it means getting out from doing any real work. They will even ask you to buy another kind of ham or cheese that they've already pre-cut just to avoid work. And don't ever expect them to ring you up on one of their two cash registers because according to them they "don't work right now." B******t!!! I've complained to the store manager on multiple occasions but nothing has changed. If nothing changes soon, perhaps it's time to let go of the store manager too. I shop at Safeway because they are a union employer (UFCW) but when you get nothing but s****y service it makes it makes it difficult to support ungrateful and lazy employees. read more

This review is for the Deli. My husband and I went this morning for some breakfast items at the deli. They at times have a long wait, which I understand and am patient about. What I did not like about our visit today was that the supervisor or lead at the deli belittled the employee at the deli because it was busy and he got a little confused with who to help next from the deli side with sandwiches or the other side with the prepared food. She just kept going at it and was really being rude to him in front of a lot of customers. I thought it was extremely unprofessional and rude of her to speak to an employee that way in front of so many customers. Instead of helping him herself, she just kept belittling him about why he was helping the wrong customer. I really don't think this type of person should be in a position of leadership. A good leader is someone that is respected by their employees and leads by example. She clearly doesn't possess either of these traits. read more

custom service is horrible at the pharmacy. the manager does does not even have good customer service. i had to complain to the store manager. ---do not fill your prescription here--- prescriptions are never ready and always need to be orderes 90% of the time. avoid avoid avoid avoid at all costs. read more

I love grocery stores, especially when they are properly ventilated and absolutely when they are open all day. I keep these businesses alive. I love the morning and the evening staff; the morning and afternoon staff are awake and friendly with other staff members, creating an ideal space for customers who do not care for small talk but appreciate a pleasant atmosphere. And the late-night staff are efficient. There are one or two creepy employees, but they seem harmless or aware of it. The gas is watered down, though. That's the catch with the Safeway Club Card gas benefits. Lower miles per gallon, comparably. read more

The deli staff is friendly and efficient most of the time. Cashiers need better customer service skills. Starbuck station has a couple of rude female employees. They treat you like you are a total inconvenience to them. Produce area has some of the best and helpful employees!! Bakery employees are also helpful and friendly most of the time. The biggest concern is the ongoing mistakes with the promotions, prices you are charged and the "Just for U" program. MONITOR YOUR PURCHASES AND REWARDS. THEY CHEAT YOU ALL THE TIME. THERE ARE MANY MISTAKES WITH THE PRICES THEY RING UP AND IF YOU DONT CATCH IT THEY KEEP BENEFITING FROM THIS. THEY ALSO CHEAT YOU WITH THE DELI PROMOTIONS. I have learned my lesson and will not return to their store. read more

This review is for the pharmacy. This is the 2nd time and last time because after this I am never returning to this pharmacy. Gave them 24 hours from when my prescription was sent in to when I came to pick it up and it wasn't ready. The pharmacist said it would take 15-20 minutes to fill it and we'll 49 minutes later I had them if it was sent important that I got them today I would've left and had my doctor send them somewhere else. There's two registers and about 5 people in there but only one person helps the customers at a time. This is possibly the worst pharmacy in all of Salinas. Go somewhere else!! read more

I usually really like this store but today I saw something that really PISSED me off. I was trying to go through the self checkout and one of the checkouts was supposedly down. As I was going through the flow of cashing myself out an EMPLOYEE took off the bag that indicated the 4th self check out was closed and began finishing a transaction she apparently started earlier. This is TERRIBLE! I understand employees wanting to get out of work quickly but you don't take away from the customer just to get your way. I wish I saw that woman's name. This happened at around 7:30 Saturday the 14th of April 2018. I most definitely will be contacting the corporate office regarding this matter. read more

I visited this location a few times with my boyfriend when we were on vacation in Salinas visiting my family. The location is clean and the shelves are stocked pretty well. The selection was good and the employees seemed friendly. We didn't interact much with them though because we used the self checkout. Oh, and if you have a Dominicks card or Safeway card from another location (or out of state in my case) you can still type in your number and get deals on certain items. That was a plus. Our Dominicks card worked at the gas station as well. You can save a little bit if you enter it in. The only downside I saw was just with the gas station. It always seemed to be packed no matter what time of day we visited. read more

Check the expiration dates food on the shelf most likely expired. I come to this store often and the staff is really nice and pleasant. Unfortunately the food on the shelf is always expired I do highly encourage checking expiration dates when shopping at this Safeway. read more

My checker was Yadira and she seemed in a rush to go off to lunch or her break. When finished bagging she just handed me my receipt. She didn't even ask if I was playing monopoly ( it is monopoly season right now at Safeway ) No " thank you " or " have a nice day" she just dipped and headed for the break room . Very rude. Yes customers look for those qualities it can actually make their day by a simple greeting and showing appreciating with a " thank you have a great day!" read more

Id give 0 stars if possible! They always have 1 line opened and a bunch of employees just scattered all over for F**** of it! The self check out cashiers never work.Why even bother having them!???? Shitty SAFEWAY read more

Now they close at 2am, from 1am to 1:15am they can't sell nothing due to machines calibrating, now today I get there at 1:30am and doors are locked, but crew is working, one of them tells me they are closed for the day. #confused read more

Recently transferred prescriptions from a horrible pharmacy in East Salinas thinking it would be better given the store is very clean. The transfer process was handled in person so I thought all was handled. I have placed several calls to the pharmacy and each time NO ONE answers no matter what time of day so I leave detailed messages to facilitate the return call; however NO ONE has returned any of my calls. This really is a shame especially since the meds are for senior citizens. If my folks had to handle their own issues with this pharmacy they would be dead waiting for a return call let alone any type of decent customer service. Very disappointed thus far. At least the other lousy pharmacy would answer calls. Is there a district office we can contact?? read more

If you're lucky enough to end up in Ramon's line, your day just got a whole lot brighter! Most of the other employees are also personable and efficient; overall this Safeway is a good grocery store. I've come here for my foodstuffs for about the last fifteen years, and that probably won't change soon. However. This pharmacy is AWFUL. I can't stress enough how important it is that you avoid dealing with any one of the pharmacists here (not like you'll get a chance). The Pharmacy Technicians try their hardest but Safeway sets them up to fail by staffing with the assumption that pharmacists will also help with customers. They DON'T. EVER!!! OK, that's not true. If you catch up with one of them you may get a chance to hear that the order they told you they placed a week prior has mysteriously "not been delivered." More like not ordered. I take a medication that for some reason they never have; I've had to wait at least a few extra days every month WITHOUT my medication while hoping they remembered to order it. That is of course assuming that I made the drive (or walk) and asked them in person, RX note in hand, for my meds a week before it was due to be filled. If you ignore my advice and go to the pharmacy, hope to deal with Ronel or Maria. They're the exceptions to my scathing remarks. But I digress :) Regular Safeway on Constitution Blvd is awesome! read more

I have never been to a grocery store or pharmacy that is so clearly uninterested in its customers. Most business owners/managers understand that customers' money keeps their business alive, but apparently this Safeway doesn't want us. There are never enough checkers, but I never hear a call for another checker to open a line. The checkers rarely have baggers, so the lines take longer than necessary. The Self Checkout keeps halting because it doesn't understand my cloth bags, and I have to wait several times for someone to come get the computer working again--but that person can never explain how to make things work smoothly. The pharmacy is a joke; they don't take or return calls, they don't fill prescriptions promptly, and they make errors and take no responsibility for having done so. Some of the food on the shelves is good, but the store simply stopped carrying whole heads of organic celery--something I rely on. I'm taking my money elsewhere. read more

Why do I continue to shop here? The prices are high, poor customer service, no baggers or checkers refuse to bag and produce is not of good quality. So this morning went to Safeway on Constitution no one is behind me in line, I bought two items, I opened and set my bag on the checking stand and I'm paying on the debit machine. When I finish paying my 2 items bananas and milk are justing sitting in front of my bag and the checker look at them and total fake smile saying have a great day. Ridiculous last straw I will find a new place to shop. read more

Today I went to the worst Safeway I have ever shopped at on Constitution Drive in Salinas. After driving 3 hours from Sacramento and stopping for sandwiches and stuff for dinner, the first poor customer service encounter was not finding ANY shopping carts. My mom is 89, but thinking if my mother was alone trying to buy groceries on her own would of been difficult with no carts. When she asked an employee, he or she told my mother that the carts were limited. Guess they don't want you to buy carts full of items but instead buy only what you can carry. Dumb. Second, was the deli for sandwiches. We were asked what we wanted and I told her what the first sandwich was. She asked me to wait, left the counter for about a minute, then came back and said they only allowed 1 person at the sandwich counter and another employee would take my order. They were confused, I was confused and asked who do I give my order to? A young man took my order for the sandwiches. I will say he did a good job at constructing them and he apologized more than once for the confusion and the delay. He was good and friendly. However, the employee that told me only one person could work at the counter, worked the sandwich counter when a Safeway employee asked for a sandwich. My thought was, it's ok for 2 people to work the counter for an employee but not a customer is not good customer service. I know the employee's lunch time is limited but that's ridiculous but I heard the requesting employee say she was on 10 minutes overtime. The last straw was the checker named Julio. He was not at the cashier when we placed items on the counter. The bagger was at his station. Then the cashier approached the cash register, never greeted us, started ringing up the 2 sandwiches, the salmon from the seafood dept. and large salad. I wouldn't say he threw the items down to the bagger, but it was not the way you'd want your food to be handled. My mother insisted on paying and she had cash but Julio never told us the total. Actually up to that point he didn't say a damn thing. So I said how much and he mumbled it back. While my mother handed me 2 twenty dollar bills, the cashier turns his head and started reading something posted over his cashier. I tried to hand it to him and wanted to see how long it took him to turn around, face the customer, and do his job. I finally said excuse me, he turned around and took the money. In addition, from what I saw in the seafood area, it was not good. Most didn't look fresh. I shop regularly at the Safeway in Carmichael, Ca. I grew up in Salinas and shopped at Safeway when it was at Northridge and shopped at Safeways all over California and Washington. I have NEVER experienced this kind of very poor customer service. I advised my mother to never shop there again, even for gas. Actually the only reason we went there is we had business at a bank in the same shopping center. I'm sharing my experience with my family and friends to ensure they aren't treated this way. And, I'll be writing a letter to the administrative offices to complain with a copy of the receipt. I'm sure they would be interested in learning that lack of carts and poor customer service is cutting into their profit margin. Do yourself a favor, shop for groceries elsewhere or go to the Safeway on North Main. I have stopped at the North Main store frequently when in town and have never been treated the way we were treated today at the store in Constitution Drive. From start to finish it was not a good shopping experience. read more

Stopped by Safeway this morning to purchase groceries and was baffled with the lack of respect and unwillingness to provide great customer service! I was told by an employee: "take your item to the register, can't you see I'm busy." I'm not going back to this Safeway. I will take my money and business elsewhere!! read more

I am a fan of Safeway stores. This store is great. Gas price is always good and if you normally buy groceries at safeway you can save lots of money. The only think I don't like a lot about safeway is the quality of fruits. One time I purchased apples and went to a trip for 3 months. When I came back the apple was like the same they I had purchased them! They should use something that fruits last this long. So I stopped buying fruits at safeway or sometimes I buy organic fruits. read more

Their "Superior Customer Service" is lacking, excepting the people working the bakery, they're always nice. Five stars for them. I'm used to being approached my workers offering help at Safeways. Not here though, everyone always seems to be in a bad mood and i'm alsmost certain they do everything they can to avoid you. The front end staff is the worst, with the exception of the short Asian dude, he's pretty cool. Dennis gets the crown for Rudeness King. He is clearly racist. He is clearly appalled by Latinos. I always avoid his lane when checking out. I'd rather not see that face of disgust he puts on every time. He never says a word, no hi, no bye, no thank you. read more

The deli at the Creekbridge store SUX. Every time I've gone in there to get a sandwich or a breakfast burrito, the staff always look like they have to stop whatever else they were doing like running the meat slicer, to come over and help me. Today, I stood there for over 5 minutes while one lady made eye contact with me several times while she was running around back there. The last straw was when some dude looked at me, smiled, and raised his index finger as if to say, "Hang on a second...". And the sushi people won't even talk to you or get someone to help you. It's bad enough that deli food is already more expensive due to the prep work, but then you have to deal with the total lack of service. Don't go to this deli. The people in there can't be bothered to serve you. Find somewhere else to get your stuff. read more

Safeway is great! But Jeeeeeeze the customer service in the deli sucks! They are always sooooo rude for no reason....but the sandwiches are delicious(: sandwiches - 5 stars Customer service in the deli - 1 freaking star read more

The Starbucks here is terrible. The girls that work there make awful drinks. I've come here several times where the younger guys make delicious tasting beverages and in a timely manner. The last three times I've given this place a chance, they've been out of several basic ingredients (espresso sauce, vanilla bean powder, matcha powder). When I ordered a caffe espresso frappuccino, I saw the girl make an iced latte, then put it in a blender and serve it to me. I had already been waiting 20 minutes, and she had to remake another one of my beverages, so I wasn't about to wait for another remake. They are never friendly and seem mad that they're busy. Hey Safeway, train your baristas better, they're not up to par at all. read more

This location has slot to offer. Unfortunately there is always an employee that ruins it for the rest. If it was not for this employee by the name of Dennis who happens to be a checker I Would have given this store a 5 star rating. I do most of my shopping in the evening. Normally I run into Jose who is one of the people in charge in the evening. An excellent example of what a cashier should be. Not like Mr. D. There is also a new young man by the name of Darrian who is extremely helpful. These two and the rest of the store crew go out of there ways make my and my family shopping experience a 5 star experience. I will say this if Dennis is the only check out clerk there I have walked out. He is rude and a jerk. And does not do his job. Other have complained about him to other workers and managers but yet nothing have been done to correct his behavior. read more

Safeway is my favorite grocery store franchise. The Safeway on Constitution is definitely the best kept one in Salinas. They have everything you need and they always have great deals. The staff is great and knowledgeable. read more

Although I love Safeway, I have to say the pharmacy department has the worst customer service. You have to wait in line 20 min to drop off/ pick up a prescription. That is of course, if they have it at the promised time. I use this location for convenience, but after today definitely considering a change in pharmacy. This location is understaffed and could use some customer service skills! read more

Cashiers: always friendly, and the self checkout attendant is always vigilant of issues as they arise (usually due to customer error of use lol lets be real) but they're on it to fix them n keep them going so we can be in n out. Deli: I've always enjoyed their selection but usually avoid because staff is not attentive to people waiting for service n wait is not worth wasting my time over. Bakery: this is where the 5 stars really come to play!!! I love their cakes and they have an excellent bakery staff! I have ordered several cakes, some in advance, some the day before, but either way my cakes are ready by my pickup time and look beautiful and taste delicious! Only once did I have an issue when I ordered 2 cakes, called in advance to cancel 1 cake and keep the other, attendant on phone ended up cancelling both cake orders, so no cake ready when I went to pick up, but the. gentleman who usually runs the bakery department apologized for the error and offered me a free cake from their display for the inconvenience. They had alot of nice options, as they always do, so it all worked out and I was very pleased with the customer service which is the reason I always come back! I cannot say the same for the Safeway by target, had a horrible experience there! Cake was not ready by my pickup time, had to wait n on top of waiting the cake ended up sloppy looking, the toy topper dirty and the box my cake was put in not properly constructed because it had a loose flap that smeared a large area of frosting on the cake. Will always stick to this Safeway for my cake orders! Grocery selection: store is stocked well. Floristry: not sure how to get someone's attention for a balloon order or special flower order, usually just grab and go from whatever selection is ready n available, which usually is a good selection anyways, but still, would be great if someone was around to help add a special touch like ribbon or cute colored paper to my bouquet of flowers like I've been able to do when I've actually seen an attendant in the stand. read more

I been lately going to this Safeway at constitution there are a few people there that I don't mind waiting in line for like Susan,Amy,Martha there so nice and great people this just awesome. Corey and James for helping me find stuff on my grocery list thank you guys for that. oh don't forget the little nice guy Saul this little guy always ALWAYS Happy and Smiling I love when he says Amazing and the time I gone to the Constitution Safeway there's big lines at the deli and he by himself doing he's best and he's fastest for someone who's has that much pressure and with a smile on his face I don't know how he keeps his positivity it baffles me should pat his back Great work thank you little guy. And Adrian for picking my avocados and with my produce this man is great customer service.For those who I named I would drive the extra way to the constitution Safeway. Trust me better then other Safeway's I've been read more

Like many of the other one star reviews. The deli counter employees need to be thought customer service skills. I was waiting for about 15 minutes before I was helped. They decided to help three customer who arrived after me, even though they had already greeted me. (These customers were Anglo, I myself am Mexican, coincidence?) Once I am being helped, I ask for a lunch combo. In the lunch combo you receive 2 chicken fingers, presuming they are decent size. I did get two chicken fingers, but they were not an acceptable size at all, neither were my sides. I left the combo plate at their register and left. Disgrace of an establishment. read more

The Deli in this Safeway hast to learn customer service! In the middle of my order he walks away and takes an order of some one else! He could of just get me the potatoes and I would leave, but no he goes and works on making a Sandwich. ,, I'll be right back,,. This is so ridiculous. read more

Today I ordered the Turkey, pesto and avocado sandwich from Safeway and I have to say it was pretty good. The only issue that I had was it took them a very long time to make one sandwich. I understand the need for quality but the quality was not equivlent to the time spent making. read more

Its Safeway. A bit nicer than most and well... they are trying to get better quality food in. Safeway gas station near. Staff is friendly.

Safeway isn't the place i am big fan of but i go here since its like in 5 minute walking distance from where i live. Well you can get everything here but prices r on a high side compared to wall mart. But they excellent customer service and excellent staff. read more

Basically I come here for the gas rewards and the higher quality selection of groceries and produce. Customer service though is lacking. Associates in deli are not friendly and even avoid you so they don't have to make a sandwich. But I want my gas rewards and bacon bits with no nitrates so I keep coming back. read more