John the manager actually sucks lmao, terrible service and had an attitude with me when on the phone. Interrupted me the whole time I was trying to ask him a question! Genuinely I think he needs to be fired if he acts that way towards a customer. Extremely difficult to work with and absolutely disrespectful. On top of that, apparently if you don't have your physical card with you, but you have the numbers! They won't punch it in for you, asked why and all they could tell me was "good question". If I can rate lower than 1 star, I absolutely would. read more

So sad now if you put in your phone number you don't get savings rewards etc $78.00 mistake and 15 minutes going through receipts store manager said they changed policy. No sense telling customers or disabling feature What a scam beware people and triple check your receipts Why why why lost all confidence in the store read more

I came to get a gallon of milk! One item that I needed badly one item only!! It was 11:55pm when I was told by the door keeper nope! No entry! There was still 5 min before the store closed at least their posted hours say till midnight! The door keeper got on his walkie talkie and a woman I could hear said absolute NOT! what happened to customer service? Or how about following the posted closing time!! I get it they many people don't respect their closing time I however do understand when it's time to close it's time to close I had five minutes! Could have done it in less than 3 min I'm sure just a single gallon of milk was ALL I needed! I really hope someone from the store sees this and actually does something about this since I didn't come AFTER closing time one gallon of milk and five min till closed!! Shame on you Safeway shame on you for turning away a loyal customer! I'll be shopping elsewhere if I can help it! read more

Safeway is great but no more app orders for me. Held hostage for an order you've paid for and can't cancel when they take three hours to get it out to you. Supposed to be an hour window and suddenly says three hours. I had plans after the usual hour window. Can't even pick a different time they hadn't even started my order. Make sure you don't have plans if your going to wait for an online order. Better to do your own shopping since there usually out of several items as well and they can pick lowsy produce ect. read more

if I could give a rating of "0" I would. Their website is difficult to log into and navigate. Items I ordered were often not available, were not ripe or spoiled. I purchased a full rack of baby back ribs that were cooked according to the instructions and they were tough and inedible. The customer service employees were rude, uncaring and kept passing me from one agent to another. The only items that were edible were canned or bottled unopened foods. read more

Stopped when they had the prime rib special. None out of the cases, and quite a few people at the butcher counter. Plus, got a very nice one. Minus totally disorganized and finally had to step in when a couple of late comers shoved their way to the front of the line. The people behind the counter didn't seem to care about who was next. read more

We had stellar service in the meat department while buying lobster. The young man was very helpful. Thank you!

Have you been to Safeway? If you have / haven't, you gotta check this Safeway out! It's is a lot like Safeway! V nice people working here

I've never been to a store where the employees are so lazy to help you. Or have some reason why they can't do that. This store used to have one of the best customer service. Now it's one of the worse read more

The staff here is always so sweet, regardless of the obstacles that come their way. I've seen some pretty obnoxious customers and I'm always impressed with the responses from the staff. I'm really glad that they are at my local Safeway. read more

I used the delivery option for the first time to send a Thanksgiving dinner to an elderly shut in, although I ordered early, the day of delivery I was called and told they were out. Sadly I live to far away to bring her dinner. Very disappointed and sad for my elderly lady who know has nothing for Thanksgiving. Next time I'll try one of their competitor's. read more

Here we go again. Nice checker but as always I watch each item being rung up especially the sale items. Caught them today. Bagels should have been $3.49 on sale. Discount did NOT come off at the end. I had clipped the deal some issue there. Checker sent me to CS where I encountered Linda E.. Gave me attitude as I'm the one who's time was wasted. Asked for the manager bur never showed. Linda accused me of an attitude...perhaps she should work in the back where she has no contact with customers. No sorry and no thank you for the trouble. read more

My wife and I decided to go in for some food, I got the Chinese food and she got some chicken tenders. Our food was absolutely terrible we both threw it away without finishing it I would definitely not recommend eating it. read more

Went to all the trouble to pick out some nice wines for my wife's birthday. As I was checking out I was informed that I needed my Drivers license to purchase alcohol but had left it in my car. Being handicapped I didn't have the time or energy to go out and come back in. Both the cashier and the manager were insistent (Rude) that their policy was unbreakable with this 70 year old senior citizen. Please allow your folks to use their COMMON SENCE. They both felt stupid trying to enforce a policy! Either way you will not see me in Safeway again! read more

I stopped in to get a flu shot and was told I had to make an appointment on line. I returned home, went on line, made an appointment for Sunday, and received an email confirmation. When I arrived for the appointment I was told they are happy to take appointments for Sunday but they only give the shots Monday through Friday, and I needed to make a new appointment. I returned home, went on line and made an appointment for Monday afternoon. Again I received an email confirmation. When I arrived for my appointment I was told they are happy to accept appointments for the afternoons but they only give shots from 9-11 am. Why would anyone trust these people to get fill their prescription correctly? It also shows a total lack of integrity to accept appointments that they have no intention of fulfilling. read more

I came in today and was upset but Monika made me laugh! Best cashier I've ever had. Fast and efficient worker! I'll definitely be coming back because of her. read more

Haley in Floral stayed late to help me get flowers for my wife. She is an amazing employee!

I was just here with my family and we bought sandwiches and groceries. Both the woman who Made our sandwiches and checked us out were total b words and rude and grumpy. I'm sorry but we all have to work and you can at least be nice if you're working with customers. The woman argued with us and challenged us while checking us out. I'm absolutely flabbergasted by how poorly we were treated here. Every person here was miserable besides the pharmacist was nice. read more

I went to the Deli to see if they were going to put out a Spinach Salad out that I have regularly purchased from other Safeway's. Today May 14th at 11:30am. There were 3 ladies talking and had zero interest to help me. There were very few salads left, and they said that is it for the day. I shopped there quite a bit, but will no longer. Their attitude really stank. read more

Nothing wrong with this Safeway. Not my first choice for shopping but if I am already closer to it, then I will stop in. I find it to be well organized and easy to find your way around and get what you need quickly. Employees have always been friendly and helpful as well. read more

Safeway needs to post hours of operation right here on Yelp, yes c'mon Safeway I know you can do it!

Don't come on the weekend for covid shot even if you schedule a appointment online. They won't call and tell you that are not doing shots on the weekend. Waste of time. read more

For a long time we had held the produce department in high regards as the best in town. But for the past year or so , the quality has gone down and the cleanliness of the shelves today was deplorable. Out of three cabbages the net weight of one was unusable and what was left that was usable was only 2. We had to toss out the brown cores that had rotted, and was visibly related to the base sitting in filth on the shelf. The amount of slime that had built up was disgusting and thick on the shelves in fresh produce area. It appeared to be growing like a pond scum. I went to the fresh beets which appeared like they had gone through a rough day at a rock quarry, also sitting in slime. I went to the organic beets and had to pass due to the scummy slime they were sitting in. Produce does not come this way from the distributors. The ginger we got was brown through and through, which was very bitter and unusable. I was appalled at the condition of the shelves for the fresh produce. My only hope is that no one gets sick from whatever is growing under those veggies. I would equate this condition to a lack of workmanship and due diligence in performing the work necessary to run a produce department. read more

We like the products and the people, but the bathrooms are deplorable, especially the filthy floors and stained fixtures in the men's room adjacent to Starbucks. Sad, really. read more

For the sake of germ control, I left my fabric bags in the car and decided to buy one instead. BIG mistake. Even the store employees looked embarassed when I showed it to them. The bags were so flimsy they tore in multiple places each time I adjusted by grip. I have a photo, just can post it. read more

So we used the self-check as we regularly do and my husband asked the clerk who was obviously sick to do a quantity since we had 10 of the same item. She refused said she couldn't as it wasn't available. Hello! We have shopped with Safeway for years and they always do it. When he told her this, she said no and walked away. I said it's a good thing, maybe we won't get sick from her. She then went on to tell another clerk she takes nighttime cold medicine during the day since she has ADD and it does't affect her. Seriously, this is the worse service I have yet to receive at Safeway. read more

Bathrooms are a freaking disaster! I felt like I needed to be scrubbed down with antiseptic after using. For this alone I give them a low grade. I wonder how clean the rest of the story is you know what I mean? read more

Went in this morning for donuts at 5:45 as my wife had a craving for a chocolate old fashion. I get halfway to the donuts and this young gal says "Hey stop, we're not open!" I said what do you mean? She says "We don't open 'till 6 o'clock" I asked when did that happen, you used to be open 24 hours? The little brat says "We we're NEVER open 24 hours!, can I escort you out?" When we get to the door she says "We'll see you in 15 minutes". I replied No, no you won't. That store can kiss my butt. On the way home I stopped at Wal Mart to get my wife the next best thing, a couple chocolate covered cake donuts, and mentioned this to the checker. Both he and a gal behind me inline were as surprised as I was that they were closed. Oh well, more business for Fred Meyer and Logans. read more

So I don't think Ill returning. I was treated like a criminal by a older lady in the front. I needed to return an item i had bought a few days earlier...it being the holidays i misplaced my receipt and she rudely tells me she'll return it for store credit, adding that its not for alcohol or tobacco. read more

I received exceptional service from the folks at the checkout as well as the deli, the dairy department and the bakery. I have many options in the area and happily choose our Safeway to shop. The environment is extremely clean, bathrooms are clean when I am there and as a nurse I feel very safe shopping for my items here. read more

You're bakery knocked it out of the ballpark once again with your new flavored scones!! There's 4 in a box with fruit flavors with a generous amount icing as well. On sale right now 4 for $4; what a delicious gourmet steal! read more