I must say that after shopping at quite a few other Safeways doing delivery driving, I really do appreciate the few locations with genuine, and consistently good customer service. First, having a motorized cart that is charged and works great... THANK YOU. I did a shop at the 185th location an hour before their close for a one item drop to a customer. They actually said their restroom was closed - the one that that location requires to use a code to get into...like you can't even have an employee code you in. They said their restroom is "closed for the evening". Here...restroom right there, open so a person can use it and I was so grateful. And the motorized carts right there at the entrance open that I can access. Next up, I ask for something I am pretty certain they do not have but the employees actually get it - we are in it together and they are so kind, actually looking and saying they are pretty sure but.... I appreciate that so much! And when I go back to them to check out saying, oh you found that instead... Thank you for having such a great team and store. read more

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Demeaning employee named J.D. needs to get his act together. was rude to myself and multiple customers when all we needed was help with the self checkout and it was obvious he just didn't like his job. Quite rude and didn't appreciate it honestly. read more

Pharmacy messed up ANOTHER prescription, it's over due and won't fill until it's a month past due!! And I can't access the pharmacy via phone. Had to wait on hold and leave a message with the store manager! Seriously considering changing pharmacies, as there are other closer options. read more

They sold an out of date drink (been expired for OVER a week) This is unacceptable and disgusting, I only noticed the date after a few sips and wondering why it was off. Disappointed and won't be going back to any Safeway ever read more

Safeway - Out of date protein drink - Grocery Near Me - Portland, Oregon

When I'm running errands or have appointments in this area - which is frequently - I stop at this Safeway. It's such a pleasure compared to the downtown Portland location that is closer to my house and that I renamed the Un-Safeway for obvious reasons. To be able to enter a store without stepping over people and being harassed is now a noticeable and head shaking experience! Toto, we are not in Kansas anymore! The store is clean and well stocked. Service friendly and efficient. Plenty of parking. And all the items I buy at the other locations without all things that make the SW Jefferson, Lloyd Center Pearl locations a hassle, and sometimes, unsafe, experience. read more

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I come here for their in-house deli made hot fried chicken !! Seriously, sometimes I just get a hankering for those secret ingredients. If you like KFC original recipe this Safeway is the closest for half the price. Crispy and juicy with a nice balance of seasoning, maybe even tasty enough to give The Colonel a run for the money. Be sure to get the ones that haven't been sitting there all day. I've tried other delis and they just aren't the same, Fred Meyer was super bland by comparison, which is branded by Home Chef so I'm not sure if it's even made in-house. Never been a fan of Popeye's so nothing to compare there. When I'm not scouring to satisfy my chicken craving I actually do some grocery shopping too. It's pretty much just another Safeway, nothing special, larger so there's good inventory and selection, but nothing unusual about it. Maybe not as run down or dirty as some in rougher neighborhoods. They do have higher pricing compared to Walmart or Fred Meyer, but there are deals to be had if you indulge your club card, sales and digital coupons ruthlessly. Meat and seafood department is decent, prices sure have gone up everywhere! If you're frugal with a keen eye you might find a decent fresh red steak or other tasty meat hiding in the clearance section now and then, thankfully not everything is brown or starting to decay. I do like that the seafood department usually sells clean Opillio or Bairdi Snow Crab legs, it's just a far superior tasting crab versus Dungeness, more flaky meat and much sweeter, and sometimes it goes on sale for as low as $8.99 a pound $12.99-$15 a lbs is average across the board. Sushi section is actually pretty decent too if you want a quick fix without breaking the bank, I believe they can fix it fresh or custom for you too. All the usual produce with organic selection. Full lotto machine and customer service, don't forget there's actually a doorbell button to press if no one is there. Curbside Pickup - There used to be a sweet older grandma type who worked the curbside pickup carts, not sure if she's still there. Instead of living a relaxed retired life she was always working hard pushing and running carts around for customers, maybe she just liked working and keeping busy. It was always a pleasure to chat with her a bit when I'd do curbside pickup. Always thought she was a real gem of a lady... in a picture prefect cookies and milk kind of way. Surely an asset to the business. Delivery - I haven't used it for awhile, but it was free for the first few times. They mostly use their own delivery trucks (versus Instacart or personal drivers) with refrigeration so things stay cool. Never had any complaints when I have used it. Nice to have the option for if you're ill, disabled or elderly or just plain ole tired. Bathrooms have been in decent shape the times I've gone in. Fairly easy parking, but it is often full up closer as well as not enough disabled parking. Mall lot also shared with Saturday Market during the warmer season and lots of other stores. Also blue USPS mail drop boxes and clothing shoe donation drop boxes on the lot. The mall lot is also a crow hangout during the day, it's not uncommon to see a larger murder or gathering of cheeky corvids. Only full grocer within a 3 mile radius aside from Market of Choice, which is priced more like Whole Foods or New Seasons. Newer micro Target in Cedar Mill. All in all a decent store for the area. read more

Safeway - Hot deli crispy fried chicken, tastes like KFC. - Grocery Near Me - Portland, Oregon

TL/DNR: Skip it. At least the picking up. Did you ever have one of those weeks where grocery shopping was impossible? you were just too busy, worked too many hours, had too many extra events/happenings/issues/challenges? We just had one of those. Actually two weeks in a row. The first week we used up all the easy slightly yummy food, the second we ran out of staples. No bread, no milk, no butter, no cheese, no eggs, no peanut butter. No frozen veggies. Nada. It was bad. My teen lived on their Amazon- delivered- it- in a -giant- box- ramen- stash. I ate tuna until we ran out of pickles. I cannot eat tuna without pickles. Late Saturday night I spotted a $10 off pickup coupon in my email and ordered groceries on Safeway's app to pick up from this store in the window between two of teen's obligations across town from one another. I stupidly ( foreshadowing) thought we would grab them and drop them off and get the kid to the second one. It was tight but doable. Their website was tricky. Lots of coupons and deals for club card holders slowed me down. It took me a whole hour to choose groceries while I was running laundry and watching Walking Dead. I got an email confirmation that my order was set for 3pm Sunday pickup. Ok. We got there at 2:55pm. There are 3 spots for pickup . One had a car in it. We were car # 2. You call the phone # on the sign. I was told they were running 20-25 minutes behind. Car #1 got their groceries at 2:25. It was freaking hot and we were cranky. Car #3 pulled up. A fourth driver didn't get a spot but came and talked to the Safeway guy after he said bye to car #1, and while he was talking to car# 3. Then the Safeway guy came and asked our name. He went in the store and before he gave car #3 their groceries he told me our credit card didn't go through. So no groceries. Ya'll... 1) why did Safeway confirm our order? 2) If my card was denied why did no one tell me sooner so we could check it or use a different card? Dude offered to take a different card and have me come back later when our order was filled. Nope. No thankyou. I took teen to work,( hungry, poor kid) and called customer support. She was really lovely btw. She checked with the store a couple times and they said they don't run the card until right before the pickup time and they will sometimes call the customer to advise them of a denied card, IF they have time. She asked me if I wanted to arrange delivery. Um no, if I was going to be home to receive groceries, I would have done that. I should have just shopped in that half hour we sat in the car waiting. At Trader Joe's though. Or most anywhere else. Meh. I haven't really ever liked Safeway. read more

Safeway - Sigh. Lies. - Grocery Near Me - Portland, Oregon

I am rather old and have a hard time shopping by myself, It's hard for me to talk to people because I have a bad lisp. I had came in to get some strawberries since they were on sale and I couldn't find them. A young man working there noticed I needed help and he was very kind and patient with me. He apologized for not having the strawberries in the display, he went into the back and carried back 3 cases in his arm and even looked through and got me the best looking ones! He was very caring and understanding and made me feel as if I didn't have a lisp at all. He made me feel so welcome I had my son help me make this account and download this app or whatever you call it. believe his name was Joey in the fruits and vegetables section. if you see this thank you very much! read more

I've been a loyal Safeway shopper for years, especially for items I'm particular about, like hamburger, or meat in general, because of the superior quality Safeway provided. When I first heard about the merger with Albertsons, I had a feeling it would eventually impact my shopping experience. Unfortunately, that day has come. All my preferred items have been replaced with lower-quality alternatives matching those from Albertsons. The Safeway brand toilet paper, which used to match Charmin in quality, has changed significantly and not for the better. The ground sirloin I've enjoyed for years was so bad I had to throw it away. These constant mergers are taking away our choices and making it harder to find quality food options. read more

Great Safeway! Stopped here on our way to the coast and to use the restroom. It's very large, clean, and well-stocked. Not to mention the location is fantastic. There is also an ample amount of parking, accompanied by a only a short drive to Forest Park, which is where we had been in the morning prior to stopping by. This Safeway is much larger than most, as the locations in Portland have way less parking and are a larger hassle to travel to. Lines seemed to be pretty short and they had a full staff of cashiers! Great location to go to if you're in a pinch for time. read more

Well, I finally caved and got a Safeway card so the checkers would stop hazing me about it. Unfortunately, the checkers continued to be very weird. It's a whole cast of characters! There's an overly buff guy who's been there a long time, and he likes to comment on what you're buying, in kind of an off-putting way. We avoid him like the plague. Then there's another guy who just grunts at you as a greeting and casually tosses the groceries toward the bagging area after ringing them up. Our favorite is the other guy who seems hard of hearing and always says weird things. Then there's a new one, who actually wanted to start an argument with us when we didn't want to round up our total to contribute to a charity. We appreciate the savings, but we go to self-check as often as possible. If we're lucky, we don't have to call for assistance. Lots of bugs in the system, such as yellow squash, for which they can't manage to get the code right. Sometimes we're lucky and don't have to interact with any of the employees. Other than that, we like the market. Edit: Thanks to Dawn for replying. We'll pass on the Kumbaya, but will appreciate it if we notice the checkers dialing it back just a bit. read more

Most helpful grocery experience I've ever had. Even the folks stocking shelves stopped what the were doing to help because my eyes were wandering. All the employees seemed happy to be there, it was so shocking and refreshing all of the same time I live in Southwest Portland and I think I will be driving to this location to shop from here on out. read more

Good produce. Clean store. Why is this making me write more. I have nothing more to say. Jeez, Yelp.

Delivery order is the worst here. No social Distancing. Customer Acknowledgement doesn't exist. Long wait time. Lack of info. Lack of what to do. You call they tell you to come in. You come in and 2nd one in line. No info what to do. Employees in your space. Mask hanging off their face with nose exposed. I get it you have to work with a mask but don't do both, get in my space and not wear it. read more

!!! Expired food!!!! The juice is expired. The customer service is 0 of 5 if I can give the start as 0. They will not give store credit if they don't return the money to a credit card. They said Store policy, well, the food policy is that not allowed to sell expired food at all. For sure, I won't shop there if I don't have to. read more

Safeway - Shoppers...PLEASE check the expiration date on your purchase. Please see the evidence... - Grocery Near Me - Portland, Oregon

Dear Safeway on Murray and Cornell... Please clean and flush the drains in your meat department. I shouldn't be walking in the front door instantly assaulted by the smell of old fish. Thanks. read more

Crappy time to have a Birthday, in quarantine. However,the Baker at Safeway helped my husband have a good laugh with his cake! Thank you! Cake was yummy! read more

Safeway - Cake - Grocery Near Me - Portland, Oregon

The best sushi in town. You can't beat this price for the quality. I visit Felix (sushi chef) at LEAST once a week. $20 salmon platter & $10 special roll. I honestly rarely ever go out for sushi anymore. read more

Safeway - The sushi chefs here are top notch!! You can't beat the price for this quality! Felix is the best! - Grocery Near Me - Portland, Oregon

Do not do a pick up or delivery order. I scheduled mine 4 days ago and I arrived at the right time. I was told the order was cancel. No text, no email, just cancelled. The app listed the order as a past order. Not cancelled. It was as if it had been completed, but it wasn't. After a looong wait on the phone, customer service said there was nothing they could do, that deliveries as well are being cancelled, and that my credit card would be refunded eventually. Not only is it totally unacceptable, but it has put a pretty bad burden on us as we're now scrambling to find groceries. Beware. I would suggest not using Safeway, and if you try you better have a plan B. read more

Do not use Albertson's/Safeway delivery service. I have taken them up on offers of discounts and free shipping about a dozen times now and every time there is a problem. That have never brought 100% of my items, saying they were out of stock, and they still short me items they said they brought. That makes me have to be on the phone for almost 30min to explain all of my issues and hope they refund me for the missing items and override the offer due to them not having the items. It is extremely frustrating and not worth any amount of discounts. Safeway needs to hire a better team of tech people to figure out what they have in stock and/or letting the customer know in advance that it is out of stock so adjustments can be made. Their current system forces you to accept whatever they choose to bring you and if that messes up the deal being offered, it is your problem to deal with. There are a few grocery store delivery services out there that vary in cost. I have had zero issues with Alpenrose but they are way too expensive. If only those companies can get together to make a system that is efficient, cost effective and brings you the correct items. I recommend staying away from Safeway and maybe someday they will get the hint that their system needs an overhaul. The customer service people on the phone are fairly polite but the time and headache they put on the customer to resolve the issues is not even close to worth the discounts offered. read more

I've only been to this Safeway a few times but the last couple visits I've had Lisa ring me up and she is seriously the best. She's so nice! Honestly I don't think I've ever felt inclined to review a grocery store before this so that should tell you something. Side note: It's so insanely hot this weekend... I wish management would try to do more for their cashiers and those running around stocking. If they are, I noticed no managerial presence. Get your staff some water! It's crazy hot this weekend and retail is a thankless job. Big shout out to everyone working the floor there right now. Extra side note: I can't find takis here if they even have them. Kinda sucks. You also can't see into any of the freezers lol read more

I am reviewing my experience ONLINE ordering with delivery. It turns out that the online ordering website and app are integrated and fairly easy to use. We were motivated to start ordering groceries delivered for my wife's parents who are vulnerable during COVID, and with Winter coming, we may need deliveries if we are stuck at our house due to weather. There was a promo code SAVE20 which was for $20 off delivery on online orders of $75 or more. The Safeway Club discounts were estimated, and I tried some Just 4 u digital coupons, that weren't calculated on the initial order but were correctly reflected on the receipt. We ordered at 1040am and allowed to edit before 11am, which I did as well. The order delivery was estimated to arrive the same day at 5-7pm and it arrived just before 5pm. The text alert included a link to track the delivery and it was similar to Lyft or Uber. They emailed the receipt which was a good deal since just about every deal in store works on delivery. This method of ordering groceries helps people stay safe, and the essential workers who provide the services are doing a great job! We appreciate you and I just wish there was a way to provide a tip on the app. I chose unlimited delivery for $99/year which is free for the first 30 days. read more

#### Buyer Beware ##### I am a long time Safeway shopper. I come from the same city in CA as where safeway was born and I support them whenever I can. While caring for my aged Mother in Vancouver Wa I purchased two potted orchids at Safeway. One was beautiful and one died all at once the next day. No problem I thought, I'll just return it out here where I work. The floral department representative tells me they don't take returns for other stores, you must return it where you bought it (I had the receipt). Furthermore, she goes on to say they only stand behind plant sales for 7 days (cut flowers should last that long). The manager offered me a 50% gift card with some disgust. This is an example of poor customer service from a once-great chain. Don't shop here unless you want to be dismissed, treated badly, and leave with only half of what you came with. read more

I shop at this Safeway fairly regularly. I have never once had an issue. The employees have always seemed to be nice. During the pandemic they were the only store I went into that seemed to always be stocked up on most items and they had toilet paper a lot of the time! Back in July 2021, Safeway on NW Cornell Rd. on a Tuesday evening, I went to grab a couple of sale items. Which if you shop at Safeway, you know is the last day for their weekly specials to end and new ones start on Wednesday morning. When I got up to the register, my items weren't ringing up without those sale prices as if they had ended already, even though it was still Tuesday. My cashier Mary, was so wonderful! She looked at all of the sale prices, changed all of the prices to the correct amounts right then and there since the sale was ending later that night. She was incredibly patient with me, and just an all around wonderful cashier. I asked her for her name so I could leave a review. I should've left a review sooner, I just kept forgetting to leave one with my busy schedule. I have never forgotten her kindness and patience. Thank you again Mary! I hope the store gives you a raise for your patience, kindness and your ability to deal with customers issues. read more

If you are Jewish or Muslim, do not shop here or use the deli. All I've wanted, multiple times, is a breakfast burrito with chicken in it instead of the pork sausage and bacon that are their only options at this store. At the Safeway in SW Portland they have this option, ready to go no questions asked. At this location however, they take time to go get a manager to tell you the chicken costs too much to do that and to order the chicken bacon wrap instead without bacon -- a menu item twice the price. So I'm just supposed to forego the egg, spend twice the money for an item missing part of it, because I can't eat pork? This is blatant discrimination against people with dietary restrictions. read more

Safeway is a grocery store just like any other. However, what is different from other grocery stores is in order for you to get their "deals" and sales, you need to have a club card. So make sure you sign up for it! This particular safeway has a starbucks in it and a good sized deli/hot foods section. The staff 90% happy, cheerful, and friendly! There are a few that are not quite as friendly but luckily they do not make up the majority. Their floral department is so great, if you want some help with flowers, just ask. Sometimes they will rearrange some for you! The produce and meat are okay, better than the discount grocery store but not quite as top notch as a whole foods store - this is reflected in the price (most of the time). My only request is that they have more cost-effective "health foods." They do have wild grain rice and whole wheat pasta, organic this and that but you're better off purchasing at a whole foods or new seasons sometimes because they will be 3/4 to 1/2 of the price there. read more

I was trying to rent a rug doctor for a day.. came in and waited at customer service for someone to help me.. I was 2nd in line. Once it's my turn.. Susan asked what she can do for me.. she told me to read a notice.. and proceeds to help the next customer.. it took me 30 seconds to read this notice.. and now I've been standing here for almost 20 minutes waiting for her to finish up with the person she decided to help I was waiting longer than.. this is completely unprofessional and ridiculous.. good Thing I don't have anywhere I need to be... read more

There's something about this Safeway I really like. It's my go-to grocery store for most things. The staff is friendly and the store is well-run, with good prices on most things. read more

I usually come here for my lunch to grab salad or do my groceries. Today I stood in front of the Sushies and stared, then started to walk away with nothing. Sushi chef approached me and ask what I was looking for and I told him sashimis, he walked behind the counter and started making me Sashimis with avocadoes, just like I wanted. I walked away with sushi in hand, if that's not service, not sure what is. Definitely, keep the sushi head chef at this safeway, he's amazing! Lunch was satisfying, thanks to this guy! read more

Safeway - Sashimis! - Grocery Near Me - Portland, Oregon

I scheduled a pick up for 4pm. I got my confirmation email. I showed up a little late, but still just after 4pm and called, like the email said, and the woman on the phone said, "well did you get your email that it was ready?" The original email did not mention that I would get a follow up email at all. It said to show up in my time slot and call the number. I've been here two hours and no one can tell me anything about my order. No follow up email. It's like 6 items... I'm immunocompromised and am not willing to risk my life to go into the store. This is unacceptable. read more

This Safeway is one of the better-run chain grocery stores I frequent, and I go there all the time since it is walking distance from my home. While they do not carry some of the high-end products (cheeses, meats, etc) that I sometimes seek, and have a stagnant and uninspired wine selection; they do run a VERY tight ship, there are rarely exorbitant lines, their prices are very competitive, and their customer service is top notch. Reasons why I rate this store 4 stars... 1) You always see the same Register Clerks, AKA it must be a job worth keeping, and you can become familiar with the employees, gives it a more neighborhood feel. 2) Well staffed. Rarely do you see a situation where there aren't enough clerks to keep up with the lines. 3) Customer service. Once I was scouting a nicer bottle of wine, and chose one at about $30, on sale down from $45. Anyway, I got to the counter, and they rang it up...it came up as $56 dollars! I told them that there must be a mistake, and that I wasn't looking to spend that much on the bottle. The very nice checker insisted on walking back to the wine section with me, and we discovered that the bottle I selected was shelved under the wrong slot...long story short, I got the $56 of wine for $30. That's what keeps me coming back. The manager there is (from what I can discern) the reason it is so well run, I think he has been there for over 10 years, and is VERY hands on, always jumping on a station to help get the customers through the line, always has a smile on his face. Only if all grocery stores were this well run. Because in the end, you really aren't going to go broke or get rich shopping at one store or another, and you are always somewhat limited and liberated by what every grocery provider has to offer; in the end, if it isn't a pleasant experience shopping and hassle free, that's when I start to look elsewhere. read more

Do you have your Safeway Clubcard with you? yes, cause if you don't have one you'll be charged an arm and a leg. if you do, you'll be charged regular retail price which still sucks. Go to somewhere else. Go here if it's convinient. With the way the new better establishments are going. I would not mind spending extra for something worthy and better. If you want generic, go to Fred Meyers, albertson's for better deal and less hassle. Less talking as well. read more

It's Safeway, so nothing is THAT bad, but Winco has better prices and Bales has nicer food.

Spent five minutes standing at the bottle return right next to two associates on break. All I overheard was how good they were and how they want to move up. I asked them if they could help with the bottle return machines as they were both full, they said "Sorry man, yeah we're on break. I did hear someone call the courtesy clerk". When they finally finished their vape, he told me "Wish I had a key man because I'd totally help you out man. I'm going to go get an energy drink then find someone to come out and help." Oh yeah, another guy came out and told the two that he was going on break. The courtesy clerk finally came after I went in and asked. He had no idea what to do. He walked at a snails pace and tried to push down the bottles and cans in the bins then finally said. "I think the sensors need to be cleaned...". That was it. The trash on the ground at the machines was piled up two feet up the wall and took over half the ground space in front of the machines. Not one person cleaned up the area. The two guys on break, the guy going on break and the clerk that couldn't fix the machine. Shows you what type of leadership exists at the store. Inside the store, every single line was five customers deep down the aisles. No one seemed in an urgent mode of work. No courtesy clerks available to expedite things. I wouldn't be so frustrated to the point of leaving a bad Yelp review but this store is always this way. Every time we go back we just hope it is a different experience. I don't know why we punish ourselves. But the other Safeway is on 185th and out of our way and QFC is overpriced. read more

Walking into this safeway was literally one of the best decisions I have ever made. Did you know this store is literally FULL of food and other useful household items? Well, it is! The logical and easy-to-navigate layout allowed me to find a gallon of milk and carton of non-dairy holiday nog lickety-split! And how could I forget the helpful and non-judgemental staff, who so kindly directed me and my fidgeting 6-year old toward an immaculate public restroom?! I would be a fool not to go back to this Safeway, should my travels ever take me to the 135th NW block of Cornell again. read more

This is by far the best Safeway around the Beaverton/Hillsboro area. The Isles are wide. Good product selection. The floral department is top shelf on par with any florist shop but much better prices. This will be our Safeway from now on, a bit farther to drive but worth it. read more

Not the cleanest Safeway I've been to but great wine selection. The bread pudding that is sold in the bakery is amazing. Also at 8:00 pm the deli sells any unsold of there heated food for 50% off. There's also a Starbucks inside the store so you can get your coffee on while shopping for coffee. The staff is very helpful, friendly, and fairly knowledgable. Avocados are currently .99 each. read more

This Safeway is great. Well managed, professional staff. However, Safeway in general has gotten really annoying. Having to use an app to get the specials is even worse than clipping coupons. Isn't our time and your time more valuable? Why waste it on gimmicky sales stuff? Simplify and we can all save money. Please stop the stupid! read more

Rick & Nick in charge of this clean store with GREAT Service & Prices it sure does show,WOW !! Has a great team with smiles and service A+=5 stars- from a loyal customer Daryl Smith read more

Safeway's Cedar Mill Locale has one word for this store iber all: Professionalism. Their idea of working together brings teamwork, which brings success in the lifestyle of customers who frequent for their daily needs, dinners, and needed items in the home. All the smiles received is a blessing for all who enter this establishment. Keep up the great work from Rick Edmunds and staff! read more