This is the worst store in the Bay Area. Lines are always 20 deep and there is never enough cashiers. I was just in the store, lines with very long and there was only 3 cashiers opens. With more housing be built in Bay Point its only getting worse. I'm starting to want to move. read more

556248642.jpg really!! They wanted $40.00 for this mess! I don't think so! This is an insult!! I could've done this for $5.00 bucks!!! read more

Safeway - Grocery Near Me - Pittsburg, California

What a joke! they never have any little carrying baskets and everything is locked up in cabinets and you have to wait forever to get somebody that has an attitude to help you get in the cabinet. The deli department, which I like to visit is hit-and-miss.. but lately it's been mostly" I don't have time" and today it was " why can't you take the meats we already have sliced" I left and drove to Clayton. Cleaner friendlier.. nothing's locked up. They are not under staffed. They have baskets , self checkout and smiles on their faces. read more

Super friendly courteous clerks love them all! FRIED CHICKEN SUCKS BOUGHT TWICE RETURNED IT BOTH TIMES, stay away from deli however rotisserie chicken is good ! read more

Avoid this shitfest at all cost. Been here dozens of times unfortunately, since it's right next to my house. Everyday there are long-ass lines that stretch into the produce isles. This is thanks to the clerks working like snails, and no more than 3 of the 6 check-outs open at any given time. The pastries are also a joke; I've eaten 2 cheesecakes from their bakery. The first one was MELTED. It was nothing but mush! The second one actually resembled a cake, but it was spongey, flimsy, and warm(?) That's not what you'd call a cheesecake. Perishables are always a day or two near the expiration date (sometimes they already passed it). Sadly, there is no other grocery store in Pittsburg as of yet. If possible, make a trip to FoodMaxx or Grocery Outlet in Concord instead. read more

Always a long line, Day, night, morning, don't be in a rush when you come here, you're going to wait . I write this as I'm six people deep in "express" line , don't feel bad for me, feel bad for the eight people behind me! read more

it takes you guys so long to get to the liquor aisle why did you even start locking them up if i have to wait 20 min to get a bottle of wine.. everybody that works here is super nice. but please do something about responding to customers in the liquor aisle you're making alot of ppl upset... read more

There is always long ass lines here and nobody working in front. Why?? I walked in to grab some peanut butter "real quick" and ended up spending over 30 minutes in line to pay. I don't get why there was so many workers walking around the front either if they weren't even helping with the checkout lane or bagging. Get you shit together ! read more

If I could give zero stars I would. On top of it always being dirty and crowded, the ladies working the deli are rude and have a lazy attitude. read more

Where to begin... I get stuck going here once in a while because it's close but its painful. I don't think I've ever been to a more poorly managed grocery store. The service at the deli section is INCREDIBLY slow. You get the impression that they're preparing sandwiches for the FIRST time of their lives considering how clumsy and ad-hoc their operations behind the counter are. That being said, I will give them one star for being kind and at least apologizing for their ineffectiveness, plus the staff points out that they're understaffed (which appears to be true). They could really improve the logistics of the store, and speed things up. If you get something at the deli they force you to pay for that item at the deli and then you separately have to check out with your other groceries at a different check-out. If you're then buying alcohol that can't be done at the self-check out so you're likely forced to stand in another line... In summary, if you're trying to pick up some groceries quickly then GO SOMEWHERE ELSE. There is nothing effective or quick about this business. read more

Worst Safeway ever. Lines are always ridiculously long. They need to add self checkout lines if they don't wanna hire more workers.

Ok I'm bout to vent. I'll start off by saying that I come here a lot and "ALMOST" everyone here works their butts off. Most of them are helpful, friendly, very good at their jobs. So I'm not knocking them. There are a few people that have some issues and come to think of it, I haven't seen them lately so maybe they are no longer there. Sometimes the Starbuck's staff is not so great though. Chatting with off duty co-workers instead of helping the 23950894548975 people in line, cursing while chatting, being sloppy with drinks because they are too busy chatting... that sort of irritating crappy thing. Ok, here's my other gripes: Warning: DO NOT. I repeat, DO NOT EVER use the bathrooms. They are absolutely hideous. ALWAYS. The deli. There's a huge chance you'll be standing in line for an astronomical amount of time to order. They need a new system, the way they run that whole section is just not working. At all. And their options are not great either. Other Safeways have much better options to chose from. The lines at the checkout stands during their 'busy times': Bring a book with you so you can read it. Actually... bring two books. Make sure they are both over 1,000 pages each. You will have time to read them both. The lines go all the way down the aisles, so just head to the back of the store when you are ready to check out. All the locked up items!!!!!!!!! WTF. If you want some wine, you'll have to go search the aisles for a worker and ask them to go unlock the case most all of the alcohol is in now so you can get your bottle. There's no button to push for service. Even if you are broke as hell and want a cheap ass bottle of wine, you'll need to walk up and down the aisles searching and searching for a worker. What adds to the stupidity of this is that they still stack tons of wine up on the end caps, not locked up. Some of those wines are more costly than the ones locked up!!! No logic there at all. Just pure dumbness. Need toothpaste? Some feminine products? Get to searching for a worker for that too... these are now locked up as well. Hopefully you don't have some private female issue going on at the time and end up finally finding a worker that happens to be a male. He'll now know all your business. So yeah... I've seen numerous people walk out with packs of meat, diapers, alcohol (before they locked it all up), etc. Just stroll on out. They look suspicious as hell. I can see it. Other shoppers can see it. I guess security can't see it. Maybe get more security or something to actually watch for this, and then maybe EVERYTHING won't have to be locked up. This store overall is annoying and you can't really run in to grab something real quick. It's going to take a while. And don't think you can get a coffee from Starbuck's to take with you on your shopping trek to ease your annoyance, that will likely be your longest line-waiting time. You'll be stuck near the soups, entrance/exit doors and the usually-broken-Red Box machines while people try to smoosh past you while you wait. Ugh. read more

The have moved the only cashier that was so nice to the Clayton location. The lines are still so unbelievably long that I will drive over the hill out to Clayton. It literally takes less time to travel 5 miles further than to stand in the endless lines of this Safeway. read more

I've lived in Bay Point for almost 10 years now and I just had the best experience at this Safeway. A young man named Vince help me put my bags in my car while he was on cart duty then he even opened up the door for me to get in wow he was amazing read more

I can't really hate on this Safeway location. It's conveniently located for me and it packs a load of extra intangibles that make it worth going to. It's pretty cool, for me, to have a Wells Fargo inside this Safeway, albeit it's quite small. Starbucks and Blockbuster DVD machines are also located inside. On the weekends though, it gets packed here, especially during football season. It's best to get things done early in the morning on weekends. read more

Matt Daniela and Vanessa where amazing !!! Had a accident with a cake and they were so sweet and fixed my cake !! They're awesome

Close at 12am??? More like 10:54pm this place is so stupid always close early. Always out of stock and it take forever to buy something because they only have one or two line open even I there a lot of people read more

Try to avoid store ! Super understaffed! I live in Pittsburg and prefer going to the concord / pleasant hill Safeway. Management sucks at Pittsburg/baypoint location. You will regret coming here! Bathrooms are gross, food is expired, no one to help if you need something that's locked, alcohol, etc. I'm not even sure why they have 5-7 POS lanes. Only 1-2 are used daily. It's a miracle when there's 3 lanes open ! It's so rare. Management really needs to be replaced or simply start caring about the store performance, and customer interactions. read more

Had an online pickup set between 11-12. Wasn't ready. Can't look up online orders with an order number. Store manager said he'd compensate and then went back on his word. Lady at customer service was horrible. Overall would not recommend this location. Luckys is better. ‍ read more

This Safeway is the WORST shopping experience ANYONE could be forced into. Shopping there should be a punishment for criminals! The store is always dirty, many foods are still being sold even though they are expired, cashiers that text while you are trying to get through the checkout with 1 bunch of people in line, constant discontinuing of well liked and popular foods, and courtesy clerks that race the shopping carts in the parking lot while dozens of people are stuck in line waiting for assistance. I have even take the extreme of writing to their HQ, since all of my complaints to the store manager seem to fall on deaf ears. Shop there only if you are a glutton for punishment, OK? Don't say I didn't warn you! On another note, I also have to wonder who paid the people that here on Yelp are giving this store 4 stars! I like Safeway as a whole, but this store sucks beyond belief! read more

I went there, today, at 10:30am. It was clean, quiet, and nearly deserted. The cashier was very friendly and helpful. I did not have to wait in line. The prices were better than what I pay for delivery, in many cases. We had no trouble parking, and there were plenty of carts. I would recommend going in the morning. read more

This is the worst Safway that I have ever seen. I wanted to buy food from the deli. There was only one person working behind the counter. He was working the deli AND making sandwiches. When we complained to the manager, she made nothing but excuses. MAYBE she should have gone behind the counter to help. That was a move that she never made. I now drive to the Pleasant Hill Safeway, even though the Safeway here on Bailey Rd is just down the street from my home. Service there is ALWAYS great!!! read more

Thank you Eduardo, new Safeway Store Manager, & Eduardo helpful staff. Eduardo, Store Manager, went above & beyond to right an upset Delivery Order. I thank him and look for positive improvements in Safeway Pittsburg. This is a close, local, neighborhood Grocery store that I would like to patronize by choice. read more

This particular Safeway location doesn't even deserve one star. If I could give no stars, that's what they would receive. Today, my husband purchased bacon at the Bailey store for breakfast so we could entertain guests from out of town. Once he got home, I opened the Safeway brand package and started laying it out on the baking sheet only to find green MOLD on the middle pieces of the bacon! I then looked at the sell by date and it expired yesterday! Absolutely disgusting! I contacted their customer service desk to inform them of their huge health code violation and asked them why they were selling expired bacon on the shelves. Let's just say the lady was less than helpful, like all their ill-mannered, LAZY, and RUDE employees. I went to the Concord Safeway on the corner of Denkinger and Clayton Rd and they gave me fresh sliced bacon and the district managers corporate office number which I shall be contacting tomorrow during business hours. If this had been the first time I received crappy product from the Bailey Rd Safeway, I MAY have let it go. But considering how serious food bourne illness is and how sick my 3 year old and family could have gotten, I wasn't about to let this slide. If you want to get extremely sick, risk your health, and be treated like less than a human being, by all means this Safeway is for you! Will NEVER return to Safeway! Go to Trader Joes or Whole Foods. read more

Safeway - Grocery Near Me - Pittsburg, California

worst safeway ever, ONLY ONE CASH_REGISTER OPEN, long VERY LONG LINE it just ridiculous the one star is for the bakery section the lady behind the counter was friendly and helpfull besides that don't go there it's gonna take you fore ever to get out of ther the line was worst than costco. I guess the manager was taking a siesta perhaps. read more

This Safeway sucks! The line are always really long, all day everyday. Don't they have a policy where they have to call up a cashier when there's more than three people in line? Or something of that sort. I hate this place. read more

I always do my regular grocery shopping at Safeway! While Trader Joe's is my favorite grocery store, Safeway is my go-to store for the everyday items I can't get at a specialty store (like soda!). The staff has always been friendly and helpful. I will gladly return to this store! read more

I have been using their delivery service for several months, they always forget something. This morning my paper towels did not come. I called the help line and was told they will not redeliver. I asked for credit for the missing items and a credit for the delivery fee and was told no. I asked to speak supervisor and was told there were none. They offered a credit at the store if I went and picked up the items. So tell me where the value to the customer for this delivery service. I strongly recommend you save yourself the frustration! Safeway can shove the monthly delivery service where the sun does not shine! read more

I hate this store. With all that is within me. The lines are long at the most random times and not even like kind of long, like 10 people deep kind of long. They are horrible at managing the way the check-stands are managed. Beyond that it is EXPENSIVE and sometimes the selection just sucks. Like one day I went in for some of their hot soup and they had one crusty thing of soup operating and the three others were dirty and unfilled. Bummer, so I drove over the hill to Concord and got some awesome hot soup at another Safeway. I am not against all Safeways just the ones that think because they are in a lower-income areas can treat their customers like poop. read more

Every time I come here there is only one or two cashiers working and the lines are super long. You will be waiting in line for at least 10 minutes!! Maybe they're understaffed idk but they should definitely fix it! read more

I went to this Safeway only because it had a Wells Fargo ATM and I needed a few things. Never again! I went during sunset and was chased into the store by a really shady looking man with his hand in his oversized sweater that made it look like he was holding a gun (never saw one but the way his arm was positioned convinced me). I even parked in the front to avoid something like this but he didn't care, he chased me in front of the store but luckily did not follow me into the store. Scariest thing that's ever happened to me in my whole life. This happened in 2010 but I'm sure nothing has changed since then. Thanks Bay Point. read more

I have bought sandwiches from Safeway deli many times. Elijah and Michael are defiantly the best sandwich makers I have seen yet. The line was long and it took a little while, but the sandwich was worth it! read more

I used to live in Baypoint in 2006-2011. This Safeway was then smaller than most but at least carried the Safeway standards of a clean establishment, friendly customer service, and quality selection. Fast forward to 2019 I'm back and cannot believe my eyes. Not only do I feel like I need to hire security when I go which isn't often, but also feel like I've stepped into the twilight zone. EVERYTHING is locked up or guarded heavily, none of the staff is smiling, and they have NO inventory. If you end up needing to go after dark DON'T unless you bring your pit bull for protection. This location is completely run down and to no fault of the employee, this is a senior management issue. The daily employees come to work and are under the direction of their supervisor. I feel bad that they have to go to such a dreary place and spend half a day there. This is the WORST Safeway I have EVER been in and I dont plan to return. Shame on the Safeway corporation . read more

Worst Safeway I've ever had the displeasure of walking in to. Super dirty and never more than 2 registers open at a time with lines that back in to the aisles. Only go if you have to read more

Unsafe shopping. Customer service is poor and steadily declining. Some employees appear untrained. They move very slowly, look confused about how to do their job, or talk to each other instead of waiting on customers. Thieves are everywhere, in the store, outside the door, in the parking lot. They are not stopped, they are not reprimanded. There was a security guard who looked elderly and worked long shifts. Did not have quick reflexes when asked to go after a thief. A large liquor aisle indicates this store serves local thieves. read more

Horrible phone service. I've been calling for about 30 min and was never helped. The phone just cuts off after so many rings. I've tried all delta.. and no answer from any. Very dissatisfied! read more

This is the worst safeway ever. There is never enough cashiers in the evening or in the mornings. Its almost 8 am and there is only 1 cashier with customers waiting in a long line. This is always the norm at this safeway. No regards to customers time at all. read more

I will be calling corporate about just how terrible their service is. 20 minute waits, lack of staff. This is the worst Safeway I have ever been to. No joke likes with 40 people and 3 checkers? So poorly run its almost comical read more

No parking ever, there's always long lines, and yeah customers are little ghetto. Ts not too dirty and the staff aint too bad. I go all the way to concord to go shopping because Is faster. read more

This is not my typical Safeway. I only come here when I have to for it's convenient location right next to Bart. Really crowded in the evenings since it's near the Bart station! Sketch crowd too. Lots of things are locked up. Bring your own bag since they charge for bags in Pitts. read more