Worst place I have ever dealt with, have been waiting for over 6 weeks to get a prescription…read morefilled. Very disappointed with the whole experience. I will not be using them again in the future as I need a company that can be reliable to get medication when needed.

We just moved to Crescent bar full-time. I checked with COSTCO prior to move. They said they were…read moreable to do compound medication's. unfortunately the information was wrong. I called Moses Lake Professional Pharmacy told them my problem. This was on Friday. They close by 12:30 on Friday. They said they would rush the medication and try to get it out and in the mail that day. I received my medication Saturday in the mail. The medication is needed for pain control. I am so grateful for what they were able to do for me.

Walgreens has changed so much over the past year. It used to be a great pharmacy but now it is…read moreterrible. I waited on hold for two days, with the same message coming on "there are three callers ahead of you". Those three callers must have been pissed to wait over two days and still be in the line waiting for an answer. Service here is not acceptable and should be changed. My doctor sent a prescription over to Wallgreens over a month ago and they still claim they never got it. I believe it is time to change pharmacy.

Extremely slow service only one checker at the pharmacy???..WTH..there are 2 windows only one…read moreperson,the other is stocking and can't even help??????....pitiful...don't waste your time at Walgreens folks,I guess there are 4 people here..

Horrible!!!! Went three days in a row and they said the prescriptions were "in process". On day…read morethree I said I would wait. After 25 minutes they said they didn't have either in stock and needed to order them both. Google their reviews, not an isolated incident. Too many other pharmacies in the area that are competent.

My daughter Amber was a Pharmacy Assistant at this Rite Aid. She repeatedly asked the Pharmacy…read moremanager Jay for assistance with customers due to the high volume and long waiting time. He told her customer service was not a priority for him. She was bullied by a co- worker Marisa and he refused to address it. She was diabetic and had epilepsy and one time had to go to the back and lie down to avoid having a seizure and he stepped over her and said " are you alive"? They made my daughters life horrible. She died on August 27th, at 37 years old due to a seizure.

I switched over to them 3 months ago and wish I did it sooner. No more moody counter people it's…read morenot ready we're busy not answering the phone. Staff is so friendly I enjoy going in there. With 8 prescriptions between my wife in I I need it to be ready when the say it will. Love this place

This is seriously the best pharmacy. I choose this pharmacy over all the pharmacies closer to me…read moreand drive clear across town to come here. I wanted to thank the staff for always taking care of me, and being personal with me. The way to my heart is through great customer service- something I feel Moses lake lacks a lot of. However, the employees here have always gone above and beyond. Kuddos guys!! -Megan

Switched from a large nationwide pharmacy, they always had a line with one person waiting on the…read moredrive up window and customers in line for their meds. Laketown may have a line when you walk in they are efficient and get everyone waited on and out the door. I wish I had switched to Laketown years ago. I will definitely recommend them to my friends.

I have used this pharmacy for years. They are awesome. I wouldn't want their jobs. I have anxiety…read moreand have had a melt down on them before. They have been so nice even though and made things right. They are worth my time to drive to Moses lake. They really care . I highly recommend.

Worst Walmart I have ever been in. Zero customer service, inadequately staffed, no assistance for…read moredisabled. I will drive to Ephrata Walmart rather than go back to Moses Lake store.

Walmart come on do better! Unorganized!…read moreWas looking for chicken tenders looked in every frozen section, found them by the bread/sweets?Huh? Went to look for sausages half on the floor, some mixed with other brands, some upside down. Wanted meat .. empty fridges whole row. You guys are the only Walmart in mosses lake and can't find enough employees or do managers not get paid enough to care. This is sad.

Not very happy with Rite Aid as there is NEVER any way to get someone on the phone. I can call…read moredozens of times and continuously re-direct the automated system to keep dialing into their phone. I just need to know if the meds are ready before driving 20 mins just to turn around because it's not ready. I finally called the customer service number and had to file a complaint. Maybe the upper management will do something. Not holding my breath though. Update: I did get a call from the manager. Just be told "we've been having issues with our phone system". Okay... shouldn't you be prioritizing that? I mean it's been literal months of not being able to get ahold of anyone. So at some point you should figure that out.

This has to be the worst pharmacy I've ever experienced. Prescription sent over, I call to confirm…read moreget an eta and it's a few hours every time. When I arrive, well after being told, it's still going to be a few more hours. This time was the last straw. Prescription sent at 7am, I called at 9, was told 10:30am. I get there and it's not done, I come to pickup at 4:30pm and I'm told it won't be done until tomorrow. All this time I'm waiting, in pain mind you, and not one I'm sorry for the wait.

Scheduled an appointment over the phone they called and cancelled after driving almost an hour…read more 100% their fault, wouldn't check in over the phone for express care so had to wait. The pharmacy is the real problem 6 staff members Hispanic girls at desk are arrogant to white people very nice to other Hispanics 2 people waiting require 25 minutes to fill a script with no one working on filling them. Staff sits and talks about Mexican food instead of working. Never known how people like this keep a job to do nothing and jabber about food at WORK. The medical field is ever deepening its poor performance. The doctors/practitioners are nice and knowledgeable but support staff is a joke and clearly directed to the Hispanic population instead of everyone which is very sad. White people are received with a sharp Name!? Hispanics with Hola! and a nice tone. My prescription I was first in line for came after the Hispanic folks 10 minutes after me. I don't believe in promoting any race over another and having support staff pander to it is disgusting. Priority is patients not skin tone. Do better

The pharmacy at CVCH is soo nice! Always accommodating and…read morewelcoming and smiling. The nicest pharmacist!