Key Health Pharmacy is amazing! They always call you when your prescription is ready, not AI. When…read moreyou call them, they personally answer the phone, again not AI. I have been going there for years and have always been taken care of. Jessica specifically helped me by calling Walgreens for me and had my prescriptions canceled and transferred to Key. She was very helpful and friendly. Thank you Jessica and Key! I'm a customer forever.

I called Key Health Pharmacy and Compounding and spoke with Jessica. She was friendly and helpful…read moreand took the time to answer my questions. The call was straightforward and she explained everything clearly. I appreciated the good customer service.

The pharmacy is overworked. Not enough staff to keep up with the demand. Hire more people, give…read morethem more breaks.

I called in this location pebble creek & mcdowell rd to…read moreupdate my new insurance information. and the gentleman that answered the phone was extremely rude he repeatedly asked me for my dob and when I told him again he hung up on me this location seems to have employees that are not happy to work there or they do not belong in customer service. and need training again remember we are the customers and have choices . therefore I will be relocating my pharmacy to Fry's who is a lot closer this has gone on too long . both phone and walk ups...#not happy

I visit this Walmart 3 times a week, always early in the morning and 2 employees in particular are…read morealways kind to me and ask me if I need anything. One is the greeter who is friendly with everyone. He always makes me smile. The other is the lady who seems to work near the poultry department. She always has a good attitude and we cheer for the same football team. Thank you both for your professionalism and great attitude. I will recommend this particular walmart to my friends and colleagues.

I had a very disappointing experience at Walmart due to the poor customer service. All the ladies…read moreat customer service were rude, dismissive, and seemed unwilling to help. Very discriminating. Instead of addressing my concerns professionally, I felt ignored and treated like my business didn't matter. They kept whispering to each other like they thought that I can't here them. So unprofessional. The only pleasant people there are the one that work at the door. As a customer, I expect to be treated with courtesy and respect. This experience was frustrating and left me with a negative impression of the store. I hope Walmart provides better customer service training so future customers are treated with the professionalism they deserve. I will never go back there.

Once again, I went to get my prescription picked up. They sent me a message saying it was ready. I…read morego there and they don't have it once again every single month this happens to me. I waited in line for 35 minutes to be told that they don't have it ready.

Literally the worst experience. 15 minutes a car. Then the speaker is so quiet, you can barely…read morehear. The person won't let me give my insurance, says I need a pharmacy insurance card?!?! I don't have one. I say can I go in and talk to someone, he says I can just pay for it. My copay should be $5 but now I paid $50 because the guy didn't know how to put in the insurance. CVS would NEVER be so terrible. The guy was rude and unhelpful.

No bueno! Didn't even let me know my Dr called in a…read moreprescription I really needed. I call them and they basically say, " oh yah, it's been called in let us fill it! " why the hell wasn't it done yesterday when it was called in?!?! Horrible Then when you go to pick ur meds up except at least a 20 min wait in line! Complete incompetent people working there! Never have I dealt with such horrible service! Def switching no body needs this BS in their lives!

I feel this is the best Pharmacy I have ever been to. They are really good about offering me…read moreinformation regarding discounts on my medication - sometimes using good RX prices as it is frequently cheaper than my insurance. From 2020 through 2022 they were the only pharmacy to honor the GoodRX price for my dogs Valley Fever medication. I contacted all the other pharmacies in the area, such as Basha's, Costco, Sam's Club, Walgreen's, CVS, Fry's, Walmart and some local independents. Safeway was the only one to honor the price of around $75 per month (listed on GoodRx), whereas the others wanted anywhere from $350-$450 per month (but GoodRx was around $75 for all of the others). I know $75 per month isn't cheap but it allowed my dog to have a longer life and reduce the bone pain that he was feeling because the valley fever had spread.

+ They are open 24 hours except for lunch. + They have a…read moredrive threw and are polite - the automatic system for prescription status is worthless. Don't enter your phone number and DOB it will not give you a valid answer. - when you call and ask for a pharmacy tech (you have to keep telling the automated system pharmacy tech) they will pick up the phone and then put you back on hold. This happened so many times I lost count. While on hold I got back in my car and drove back to the pharmacy. - this pharmacy is horrible understaffed for the amount of business they get. They need to hire more techs and pharmacies.

I came through Walgreens drive thru on 6/13 at approximately 11:30AM to pick up my 1 prescription &…read morethe lady who was working, the drive-through got on the speaker & asked if I was here for drop off? I said no a pick up for, stated my name & she said this lane is for drop offs only. I said I don't see any signage indicating that and she said well it is and maybe the sign blew away because of the wind and hung up. She was completely unprofessional and rude! So I called the store to speak with the assistant manager Monica. I advised her that her employee could have went about this differently and didn't have to be so rude & unprofessional. She could have easily said for future reference the second lane is only for drop off and I'll take care of you this time since the sign is in fact not posted out there. By this time, waiting in line, all another three cars have been added to the line that I would've been in. Had they had the sign up! So she expected me to reverse and get to the back of the line because of an error on their behalf. I think what's even more frustrating is that they have a big window showing their entire drive-through and they can see that the sign is not there through the window. They stare out the window all day. Why didn't somebody get up & go out there and put another sign up? It took for the Assistant manager Monica to have to go out of her way, go above and beyond to provide professional assistance. Fixing a matter that could've been so easily fixed by the other woman working the pharmacy drive-through. I will not be using this pharmacy EVER AGAIN.

I've only been to this CVS a couple of times because of their 24 hour Pharmacy…read more But, over all, the store is very clean, and the staff are courteous and polite. However, I have a CVS closer to me. So, why drive further than necessary?

la peor farmacia que encontrado por 20 viviendo en az, empleados de la farmacia racistas por no…read moresaber inglés te tratan como si tú receta no valiera ,deberían darles unas clases de como tratar a los clientes les urge, nunca hubiera pisado este lugar muy mal solo porque la aseguranza lo esta pidiendo todos son antipáticos, y para estar ahí deberian saber cómo atender y ayudar y con ellos nada lo peor !!!!!!fui esta mañana y no agarre su nombre pero sangron y arrogante el que estaba atendiendo ahí !!!!'

I think it is terrible that you would close a business without warning the patients. We should of…read morehad the choice as to where our prescriptions were sent. Walgreens of all places, they have the worst customer service! I am just surprised that you would lie to all of your clientele. You must of received a good amount of money from Walgreens. My very 1st encounter was horrible. I would rather discontinue all of my medication than to deal with any Walgreens store. Now we have to hassle to get our prescriptions sent elsewhere! I have been trying for a week. Shame on you! If you were retiring I would have congratulated you. Wow

Very friendly, they remember you after one visit. Short wait times and they work with most…read moreinsurances. Will not go anywhere else.

I'm really sad that the CVS that I've always loved, has gone down with the customer service…read moreespecially in the pharmacy. The pharmacy assistant, she is just a negative touch to the once great CVS. We are very disappointed .

Pharmacy staff is unprofessional, unpleasant, dismissive and disrespectful. As someone extremely…read moresensitive about pills -- I haven't even taken Tylenol in years -- starting RX treatment for the first time in my adult life is a big deal. Naturally, I have questions about what I'm putting in my body and how it might affect me. The impatient pharmacist wouldn't even gave me his full attention. He and the staff made it clear that my questions and concerns were an inconvenience. That's unacceptable in any healthcare setting. Patients are already dealing with pain, stress, and serious concerns which lead us to take these medications in the first place-- our concerns shouldn't be met with dismissiveness and attitude when trying to understand our treatment. Taking 5 minutes to explain something with patience and respect should be basic standard. It's concerning that it isn't here. Thank God I live in California and don't have to deal with this sour, childish, immature, unprofessional bs again. When a family member mentioned possibly switching to this pharmacy, I told them not to bother -- there are far better options where communication, human care and decency are a given. Pharmacy get your act together. Healthcare?! More like CARELESS. Fix your nasty attitude. Customers do not need more stress ON TOP of their ALREADY STRESSFUL SITUATIONS. YOU THINK WE WANT TO TAKING THESE STUPID PILLS!? ITS NOT FUN AND OUR SITUATIONS ARE NOT PLEASANT. YOU THINK WE WANT TO INCONVENIENCE OUR DAY TO PICK UP OUR MEDS?? ITS NOT A MF FIELD TRIP OKAY. You're adults. Grow up. Act like it. Get your act together. Take your job seriously in EVERY aspect. My God, remember why you chose this profession in the first place . It's not too much to ask. If AI becomes a reliable way to manage prescriptions and questions, I'll gladly take that route. At least I'd be treated with consistency and respect. I get better customer service at Burger King for God sakes. What a joke.

Your entire company is either going out of business or cutting high costs before a takeover,…read moreselloff, or some other nonsense. I am 100% of this because CVS no longer allows anyone without a recent or possibly current prescription to speak to the pharmacy staff. I called to inquire about medication availability in order to request my physician to transfer a prescription or not. That reasonable request to verify information with the pharmacy staff is no longer possible. The automated system would not connect me with anyone despite calling back and verbally answering their AI several different ways. So, I drove 10 minutes to their store to learn they too didn't have what I needed. CVS in my neighborhood is not very busy. Every few miles, there's one or two competitor pharmacies. Well. I can't imagine a company that decides to ignore customers has much of a 5-year business plan, Every once in a while, I forget why I stopped shopping with them. Address: 3361 N Litchfield Rd, Goodyear, AZ 85395 Hours: Open 24 hours Pharmacy: Open · Closes 1:30PM · Reopens 2PM · More hours Phone: (623) 935-1314

Was charged $211.11 for the wrong medication and once I got home and realized the mistake the woman…read moreon the phone as no help and rude as all get up .. very unprofessional and will be contacting corporate on this manner