This review is for David. The manager of the delivery! Thank you! I had ordered quite a bit. Heavy things. I tipped generously, it's a hot day. I didn't receive part of my order. We were having family over. I was upset. Of course! David was amazing! He reassured me it get there. I was stressed. So his calm, caring demeanor was so appreciated. He had everything resent up, very quickly!!! He was so professional and personable. Both are hard to find!! I'm off to start cooking. But Safeway, you have a gem in your ranks! Thank you David!! read more

Yestarday I bought the last carrot juice bottle, I buy up to 3/wk. There were none, so i aske a person stocking produce if he would possibly check stock. He told me they hadnt gad that particular carrot juice "in two weeks." UNACCEPTABLE. I told him him I had just bought one the day before. Now hes treating me like dirt as im walking away disgusted wirh the Safeway service. Now i might see it. This Safeway appears to suffer from blatant racism. The bakery workers speak no english. There are ONLY two Caucasian people employed here and both are mentally challenged! The hate now oozes from within the store. I went to customer service and the person there said he is the manager. Though I have spoken to the actual store manager multiple times in the past. Vrry nice person, though i dont believe he will say anything to the actual manager, or, as i adked, say anything to the employee who LIED TO ME. Ill get pictures next time. read more

Come on! Hot wheels cars for sale!! On Safeway! This one is nice , it's clean and it's organized Just a bit too crowded compared to the organic grocery stores we love .more! Convenient for the area! read more

Safeway - Grocery Near Me - Corte Madera, California

This Safeway is understaffed at times which really isn't the workers faults. I seen this lady tweak out on the cashier cause no one could open a case for her she seemed extremely impatient. The staff available helped her out as soon as they could but she was just being super annoying and passive aggressive towards them. BE NICE TO THE STAFF AS$WIPE read more

What a customer-unfriendly store! The self-checkout is loud, bossy and never shuts up. How about a mute button and closed captioning? The store is in a wi-fi hole for T-Mobile. Why don't they get a repeater? And why does the free store wifi require re-registration? We need a connection for the coupons. FedEx dropoff was so convenient. Not any more - until they canceled it. (But one extra star for Ming in sushi.) read more

Ok I agree with the T-mobile service barely being available here. But I'm here to comment on the cheesecake by the slice. I am shocked at how good it was. I'm assuming it was made by the bakery staff. So this SafeWay in Corte Madera has an very skilled baker. The bread is always good and the sold by the slice cheesecake was one of the best slices I've had outside NY. The bakery gets 6 stars read more

The only bags available are bags with NO HANDLES! This was incredibly inconvenient and made for a precarious walk home with groceries. Quite annoying and unsuitable, especially if you are on the go. Sad to see the decline in Quality at Safeway since the Albertsons merger has continued:( read more

Absolute Shit show. Overcharging Uninterested employees who don't speak English They don't answer the phone Attn CEO This store needs to be shut down read more

There is no star earned by Safeway Store #2318. In Corte Madera, Ca. We have put up with this store for a long time. Only because it's the closest Safeway. May 30th 2026 ENOUGH. Why, well we stopped by today to get some "fresh cut deli Meat" There was 5 or 6 people trying get their orders.... ONE clerk. The clerk was busy. We waited 26 min. During the wait we observed 4 different types of meats laying out on the metal tables around the base of the slicing machines. One of the slicer was covered in meat juice dried on. it still had a turkey chunk still in the machine. All the meats were brownish, which is exactly what you get when you leave meat out exposed to the air and uncovered. We had already filled the cart with other over priced items. Even though they put out the weekly sales flyer every Wednesday. Items on sale are always gone, they never restock and clearly there is no manager that gives a darn. Most of the employees act like or don't speak English when you attempt to ask for assistance. The store is a dump, needs to be closed down.... Left our cart at the vacant customer service both...........we gone. Hey not a total loss, went down to the Strawberry Village Safeway. WOW night and DAY difference. Super long isles fully stocked. The deli is spotless and everything in the store is clean, neat orderly. Even the carts where clean. Total different crowd of customers, Employees where helpful knowledgeable and had a since of pride about their Store.. Our new Safeway add a mile, no big deal. Traffic will be bad during the week and we were told it's a busy store. I can see why, Corte Madera Sucks so everyone comes here. read more

Beware of produce out of season; these avocados I purchased yesterday aren't December-worthy. read more

Safeway - Grocery Near Me - Corte Madera, California

Nice clean supermarket. Customer service on point thru out the market. Lots of parking and Starbucks inside.

I am going to double down on a previous review I left regarding this store. If anyone in corporate is reading this, do a surprise visit in the morning where you'll find all the employees huddling around chit chatting and blocking aisle ways rather than helping customers. Try waiting extended periods of time at the deli for a sandwich when you're the only person around and the employees pass by and ignore you. Or asking the man in the deli if anyone is available at the bakery so you can pick up the order you placed, and get the dirty look like you bothered him. Or how about the checker Zadair who flips your card terminal around so he can mark enter in all high ratings for the customer survey they ask you to take when paying for your groceries. Yeah, this Safeway needs corporate to come and do a surprise visit for sure. read more

Horrible, horrible management - their app was not working properly today so took a pic of the price tag. Cashier backed out the items (3) and tried running them again and it still didn't work. Cashier called over management and he argued with me that it was my fault - I must have used ALL the coupons! - No -they just came out yesterday and of course I did not. Just ringing up 3 items. The Safeway app is perpetual nightmare and management and staff at this location make it worse! They can't assess the errors, don't understand how it works nor how to mitigate and compensate when it isn't working. They don't speak English and are RUDE, RUDE, RUDE!. I've absolutely had it with this location. I absolutely dread shopping at this location. Mill Valley location is more crowded but much better, professional staff. read more

Safeway - Grocery Near Me - Corte Madera, California

The worst Safeway ever. Recently, most checkers they don't speak English and they treat customers very poorly. The guy at customer service who claimed he was the manager, Robin Cortez, is the worst. I would give no star to this Safeway! Needs improvement in customer service and PR! read more

I usually come to the deli and pick up food to go with no issues. This time was very different. First of all the the employee behind the counter opted to help another person who lined up after me. All good I'm patient. I proceed to order a BLT and I always add a chicken tender. The chicken tender is an extra charge that's fine, but she was telling me the bacon was an extra charge too. I've never been charged extra for bacon on a BLT. I tried asking her what comes in a BLT and she couldn't answer me . She also insisted I get the combo several times after I said no. Employee needs additional training immediately! read more

Compare for yourself. I live close to this store and drive to Strawberry Village Safeway. Employees at Corte Madera are not English speaking and very rude. Leadership needs to improve on the hiring process/screening. read more

I asked for all organic vegetables and fruits from Safeway two bunches worth with no change! I received two bags of carrots that I can't eat because I have immune deficiency and bagged carrots don't have tops therefore they have virtually null vitamins. I also ordered from smart and final and starbucks. I will do a short review for them as I have carpal tunnel syndrome! Read the next two reviews! read more

We bought creampuffs with a packed date of the date they were purchased. As it turns out they were hard as a rock and the creme filling was rancid. So Safeway is repackaging old desserts now! Yesterday I bought cookies with a just 4 you half price. Went to the register and was charged full price. Rep couldn't figure out why! Disgusting corrupt store. They clearly are motivated only by profit! read more

Robin from the deli has a bad attitude...I usually buy their 8 piece chicken but this time I get 4 pieces of the chicken and they are smaller than the wings. How disappointing. I think I'll just buy fried chicken at KFC. I was waiting for service and it wasn't even busy. Robin and a crew member were more interested in what they want to buy instead of paying attention to the customers. They really should pay attention to who is in line. This guy cut in front of me and she didn't see that I was first in line. read more

Safeway - This is not a chicken thigh!.. smaller than a wing!!! - Grocery Near Me - Corte Madera, California

Hector in the bakery is an amazing cake designer!! He is truly talented. I have now ordered 3 cakes from him and he has always delivered beautiful cakes that everyone in the party talks about. He works with me on my different inspirations and I now have friends and family special requesting Hector to design their cake. read more

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Terrible experience, and no employees cared about making it right, very unfortunate.... We usually shop at the strawberry Safeway where the produce is fresh, the shopping carts are clean and the employees greet you with a smile. Yesterday we wanted Philz coffee, and after made the mistake of stopping into the Corte Madera safeway to pick up some milk and a few other staples. I noticed spices were on sale so we stocked up on saffron, vanilla bean, and some organic teas. The total came to $103.75. The Safeway ap said spend $100 or more and you get a free turkey. Sweet... too bad they were out of the free turkeys. The manager gave us a rain check.. and said come back tomorrow, so we did, exactly 24 hours later. This time I bought Bok Choi, bean sprouts, and green onions. I found a 10.5 pound Safeway signature farms turkey that matched the rain check. At the register the cashier was confused and went to the manager who said there was no employee # on the rain check so they would not honor it. I could not make out the signature, they didn't even try. Then they asked who gave it to me and wanted me to describe them..... ah, a middle aged African American woman? They asked for my receipt, which I didn't have with me, then they just ignored me. Why not check who was the manager on duty yesterday? The rain check said "free turkey" the value was $15. Come on Safeway, get your act together and give a s**t! Do whatever you can to avoid this store and their terrible customer service! read more

Safeway - Would I really forge this? - Grocery Near Me - Corte Madera, California

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COVID-19 Informational Review: There's a central line for the registers that starts near the floral department. There will be an employee on hand to wave you to the next available cashier. Reusable bags are allowed again but if you bring yours you'll have to bag your own purchases. read more

This goes ONLY for the deli. Everytime I go it seems impossible to get anyone's attention to get help. The employees are always hoding out on the back & completely oblivious, or just don't care that I have been standing there waiting for 10 minutes or more. Please don't suggest it is because they were busy, I am a former Safeway employee years ago & customers are ALWAYS supposed to come first. I was the only one waiting there. So apparently they do not want my business, & I walked away. (I will say that there is this one guy who works there who seems an exception to this. Always friendly, with a smile & doesn't leave me waiting forever. Also, he gets it right which is something that the other deli employees, if I do manage to get their attention, cannot seem to do. I wish I knew that one guys schedule & I would only go then.) read more

This is by far one of the worst Safeways I have been too. I stopped shopping here a while ago due to bad experiences. They are always out of stock of throngs. Even milk and eggs. Once I went to the meat counter to grab something and the guy behind the counter would not help me. He said "he only does seafood". When I asked we could help me he replayed no one. Today I braved the store for some needed deli meat. When I approached the counter the 3 ladies stood there and ignored me. When I finally asked for help they said they were closed and started laughing. I thought they were just kidding with me, but kept repeating they were closed. It was 1:00 in the afternoon! I went the manger for help and he could not be bothered. Avoid this Safeway at all costs. There are many options close by and they will have what you need and treat you with respect. read more

This store's produce dept is BAD!!! Today I was shopping for produce, the asparagus was stale, every single bunch was wilted, the heads were dried, some had gone bad and were slimy. Cauliflower heads had brown spots, every one. Green beans were yellowed, wilted, some had spots. The pre-packaged veg racks were near empty. After extensive remodeling and a coupon campaign in the neighborhood to invit folks to see your refreshed digs this was huge letdown. I will be going to TJ's and Nugget in the future. read more

I'm so pleased with this location. If I have time before work, I grab a few Just 4 U items. It empty in the morning (9:00-11:00) and the staff are very accommodating. No BS. read more

I've been going to safeway at cabrillo and 10th for more than 30 years. I consider the people who work there not as employees, but as friends. Denise, Ricky Givens, Eric, Prudencia in produce are all hardworking and easy to get along with. They know their inventory, and are helpful in finding items that you are unable to find. They have a large parking lot and are open until 12: AM. which is convenient for those whose jobs prevent them from getting there in the afteroon. Jerry Gray 2759 McAllister St. read more

Not happy about the line outside today. This makes a trip to the local store 1hr plus. I will be shopping elsewhere until this line is gone. I saw others that also felt the same. If you want people to be safe in you're store, start taking all the crap off the floor and add space for customers. You guys have so much S--- laying around that no one can stay safely apart. read more

Absolutely love Safeway I feel that their organic food department is just outstanding I've been very happy with the quality of the fish department the meat just overall the products there you're caring I think are as good as Whole Foods and definitely better than nugget I'm not happy with nugget its whole food prices but not the quality .... Safeway you have the quality and great service I'm always happy shopping at Safeway! read more

Worst grocery store in Marin. Unfortunately I am forced to go there because it is the closest to me. Customer service is horrible. Want someone in the meat section? Good luck. Want to talk to a manager? Good luck. Want to go through a line where an actual human being scans and bags your purchase? Good luck. They only have live people for 15items or less otherwise you have to go through the self check out which is backwards. If I have a large purchase I am obviously spending a decent amount of money and should have a real person checking me out. My last four trips there have been horrendous customer service. I will find somewhere else to go even if I have to drive further. Also produce sucks. I can't remember he last time we found decent Basil there. I literally go to an entire different store just for Basil. read more

I used to shop here at least twice a week but have stopped and am not going back. There are always long lines and very few cashiers. I got tired of waiting half an hour in line to buy my groceries. There are plenty of other grocery stores in Marin who do a better job of it. read more

Meat. Not a regular consumption for me but when you need it-company dinner, a weekday burger or brisket for the Jews-you'd better have a go to. Keep your Whole Foods people I'm staying with Sean. Not just polite and kind, but efficient and accommodating. You need and he will get. Doesn't get much better than that. And he's calm. I love calm. I have no calm in my life. Last calm was my sons dead guppy. If you want organic they have if you want open all night they are if you want someone that doesn't treat you like kaka because they're probably over worked and underpaid go to Sean. I'm super appreciative. He makes the times I need it now really good and fast seem like nothing out of the ordinary and he's smiling as he's helping. Really. Wish he could live with me. Calm. Problem solver. I've a broken kitchen cabinet I bet I bet I bet he'd fix If I asked and paid a fair wage. Or he'd find someone or some way to get it done. I told him how I felt and waxed poetic to the assistant manger and filled out the online survey. Tell people when they show up for you that you're appreciative. We are all so quick to criticize. Be nice. Goes a loooong way in life. read more

Located across the road from the Best Western Plus Corte Madera Inn, I found this Safeway a convenient spot to pick up some supplies for my hotel room It's not the biggest or most well organised of supermarkets but I found my fresh fruit platter, fruit juice and putter butter M&Ms fine I love my Safeway card which gets me a handy discount and keeps my Chinese Thrift Gene happy read more

I come from the land of where all Safeways are open 24/7. We were let down to come here just after 11 pm and the place was closed. Large parking lot. read more

Staffing and attitudes at Strawberry and Corte Madera stores unfortunately appear to have declined substantially. Prices always ring up wrong and new staff always want your phone claiming it is a clip or click problem. Most of the time its not and, no - I don't want to give you my phone to prove the issue and have you fumble around with it and have to follow you around the store to get it back while dragging my cart and child along. I can't visit these stores anymore without 2 to 3 pricing issues every time I visit. It used to be there wasn't an assumption it was automatically the customer's fault and an argument/hassle, but now every time staff assume its the customer's fault when its been (1) a wrong sign or promos, (2) not on click and clip promos or (3) stock on the wrong shelf, etc. Staff are condescending and usually wrong - but gone are the apologies and polite attitudes. I agree as others have said - getting help at the Deli takes an act of God. (Last time I saw a woman just walk around and help herself out of frustration.) Most staff and management at these stores no longer appear to want to be in a Customer Service roles- so really, why are you? I'm sure these jobs are challenging but I did it when I was younger and people can be good at it. If you aren't, you should move on. I'd rather deal with a stupid automated scanner and 1 person that is able to troubleshoot than the current hassles. So Safeway - I suggest you do the math if each time moving forward the pricing glitches happen - I'll just take it up with the credit card company next time there is a pricing issue and, you Safeway, can deal with that and the chargeback fees of $25 a pop for pricing mistakes (which will far exceed any profit you will make.) I'll then save my sanity and skip purchases at the Deli and head over to Trader Joes (whose staff are much more attentive and polite.) read more

OMG, baker Hector came through for me once again! My son wanted his bday theme to be a popular boys' anime called "BeyBlade". I've contacted specialty bakeries i.e., Sift, Cako, Victoria's Pastry, Susie Cakes, etc., to see if they'll make this cartoon character, and they refused due to copyrights. I ran down to Safeway with a picture of BeyBlade, and they advised Hector can make this happen on my son's bday which was on 11/11/11 (truly special & super lucky). The cake was immaculate, and he transposed my pictures onto edible paper. He noted every color & detail (even the blades) - the kids thought it was amazing! My son had a blast on his 8th birthday (lucky #8) @ House of Air, couldn't have asked for more! Many thanks to the Safeway team and their Employee of the Month Hector for making it happen!!! read more

This location is just dreadful. No one working here is willing to help you find anything. When they see you approaching, they scurry away or pretend they didn't see you. Don't bother going to their non-existent customer service area. During my last visit, I stood there for 15 minutes waiting for someone to show up. I kept signaling to one of the two checkers working that day to see if they could call someone. When someone did finally show up, they said "someone will be right with you" and darted off into that little office space and didn't come out for another 8 minutes only to leave abruptly. Customer service here is terrible, at all levels. Everyone seems so unhappy working there. That's one thing. What Safeway offers is another. Their produce is some of the worst anywhere in the bay area. It's not at all fresh looking and their organic section is a joke. I went to buy some pre-pealed garlic the other day that was in a jar and noticed it was imported from China, really? We live only a few hours a way from the garlic capital of the world and they're selling garlic from China. There are so many other great options for groceries in our area. I'll limit my shopping here from now on to emergencies only, if that. read more

I would be giving this rating a 5 star, but sometimes I run into a Safeway employee that goes by the name Luz Maria, that works in the deli department. When I see her, well she ruins my day. She is rude to EVERYONE. She doesn't know how to be friendly, and is very unprofessional. Overall I love this Safeway and visit it a couple times a week (avoiding Luz Maria). read more

At the flower department, Mrs. Maria Melendez is the best florist in CA as I know of. She knows how to treat flowers as well as customers. Her passion towards to jobs is extremely professional. I bought some flowers and she turned it to a very gorgeous one!!! Thank you Maria!!! read more

Safeway - Grocery Near Me - Corte Madera, California

I visited Safeway this evening, and the guy working behind the deli counter told me that they were not allowed to slice anymore cheese. Because, "they have cut our ours and the deli has to be closed by 8:00." I asked to speak to the manager, and he replied that the manager was already gone for the evening. He was visibly upset and apologetic. Of course there was the usual two very long lines with only two cashiers for the whole store. A third, quite rude cashier who was working the self checkout was bossing around other customers in line with alcohol to purchase telling them to check out everything but their alcohol at the self checkout and then wait at customer service to pay for the alcohol. Tonight reminded me of why I swore not to spend another dollar at Safeway. Terrible customer service, and they obviously treat their employees awfully. I wish they would shut down the Safeway and replace it with anything else, a whole foods or something. read more