California Diversion Programs, Inc. is hands-down the most disorganized, unprofessional, and…read moredownright incompetent company I've ever dealt with. From day one, it's been nothing but lies, confusion, and careless mistakes that have dragged out what should've been a simple process into over a year-long disaster.
I enrolled in May 2024 for a 6-month program while 4 months pregnant. I specifically asked Amanda what would happen if I gave birth before finishing. She told me, "You'll be done by September." That should've been my first clue this place didn't know what it was doing -- but I gave them the benefit of the doubt.
Come September 2024, I have my last face-to-face with Amanda. She tells me I'm finished, submits my completion to the DMV, and gives me instructions for paperwork. Two weeks later, I get a letter from the DMV saying I completed a 3-month program instead of a 6-month one. I had confirmed countless times with Amanda that I was in a 6-month program. When I called to ask what happened, her response was literally "Oops." That's it. No apology, no accountability, nothing -- just an "oops."
At this point, I'm weeks away from giving birth. They tell me I can go on a leave of absence as long as I need and I specifically ask, "Do I need to provide documentation?" They tell me no. Every single time I extended my leave (January, April, July 2025), I confirmed again -- and every single time I was told no paperwork needed. I even have the emails from Amanda confirming this.
Then out of nowhere, in July 2025, I get an email saying I'm being terminated unless I provide a doctor's note. The same Amanda who told me repeatedly that I didn't need one suddenly acts like I'm in the wrong. I had to go back and forth with her for weeks -- and let me tell you, her attitude is beyond unprofessional. Condescending, dismissive, and rude every single time.
After all that, she finally "allows" me to re-enroll to complete the 6-month program -- which would've never even been necessary if she had enrolled me in the correct program in the first place.
I finished my program at the beginning of September 2025. It's now the end of October, and I still don't have my completion paperwork. Every time I call, I get a different answer:
* Gabriel says I owe $120
* Maria says I owe nothing
* Amanda says "It's being sent today" -- which is a lie, because it never is.
Now they claim I owe $160 even though I've paid $940 of the $1000 total. Gabriel insists I owe "no-show" fees -- fees I already paid, and I have proof. I even sent him the receipts, and his response was, "I don't need proof." Excuse me? That's not how business works.
Here's the kicker: when they mistakenly closed me out as "complete" in the 3-month program, they wouldn't have submitted my completion if I actually owed money. So his logic makes zero sense.
This entire place is a joke. No one communicates, no one takes responsibility, and they all seem allergic to doing their jobs correctly. Emails go unanswered, calls are brushed off with "we're busy," and every single person gives you different information.
I want my money refunded so I can restart somewhere else, because clearly this place is being run by people who shouldn't even be trusted with paperclips.
Avoid this place like your life depends on it. I'm not exaggerating when I say jail would've been a smoother, more respectful experience.
California Diversion Programs, Inc. is a mess -- unprofessional, lazy, and completely untrustworthy. Save yourself the nightmare
