Twin Palms DUI classes have been an informative experience for me, the staff is great always very…read morepolite and friendly, and Lauren is such a sweetheart she helps us understand life can be a beautiful place living sober.

Great service over the phone they were able to answer all questions as well willing to work with me…read moreoverall a great place.

I get that we are here for a reason it was our fault but Oscar M. Can't belittle us. He was wrong…read moreon his approach on the class. I've experienced some good help to start me on my sobriety. Joseph and the other Oscar has help me on Sobriety. I've only experienced this other Oscar and he was so disrespectful to the class like he's better than everyone. Only our lord and savior is better than us. Anna takes care of me on a professional level on my admission level of here and is really truly on where in need to be but this other Oscar guy needs to be more proactive on his approach.

Oscar M. This man's…read moreamazing, knowledgeable and a great leader. Does everything to meet your needs.

First off, the staff is very amazing Antoinette, Geraldine and Nancy they have great customer…read moreservice and ppl that think otherwise are people who don't know how to follow rules and only like to blame others. I'm cheap so I made sure not to miss anything and have what is needed by the deadlines so I wouldn't pay any extra fees. Policies are straight forward the staff tells you about them when you enroll and you also read it when you sign up and if you don't then you must be illiterate. I highly recommend this dui office the staff really does care and tells you what you need to do to complete. Classes can be one online which is so convenient, but yet some people can't follow directions and still manage to get kicked out of class. SMH they must be rich. Getting a dui is a hassle and waste of money so I hope I learned my lesson because this office only does first offenders dui.

Employee Geraldine was very rude and disrespectful she needs an attitude adjustment very bad…read morecustomer service no stars should be

This program is truly great…read more If you're honest with yourself and open to the process, you will absolutely see positive changes in your life. Greg, Loretta, Amy, and Vincent -- thank you. You didn't just help me get through the requirements of the program; you gave me an experience that will stay with me for a lifetime. Going through this program forced me to face who I was when I first walked through the doors, while also helping me address parts of my past that led me there. In my opinion, it genuinely helped me become a better person. I highly recommend this program. If you're about to begin this one -- or any program like it -- I truly encourage you to take it to heart and participate fully, especially during group meetings. The more you're willing to share, the more you'll get out of it.

This program I recommend 100% they are great very friendly and awesome. They will work with you,…read moreGreg, Amy, and Gabby were very helpful and friendly. They help me with everything that I needed to take care of 100%. I recommend everybody who needs a DUI program should go there. The type of care I received from all of them was 100% on point they took care of all my needs.

Miss Anita's class was a great class I recommend this dui school. You'll learn a lot from this…read moreclass.

What an amazing program! I want to thank Miss Anita for being my counselor for 9months and for…read moregetting me through each week to getting better and better and making more responsible decisions. It wasn't easy in the beginning but having all of the support of the people in class and not feeling alone truly is rewarding when going through this. Thank you so much! -Lindsay B

My experience with this team was exceptional, they provide a lot of good information to help…read moresomeone with a baseline education around drugs and alcohol and its affects on the body, to someone that has a more serious situation that really needs handholding and help with an addiction. It started out the gates with my interaction with Juan, who's been with the program for many years and continue through the rest of the team. Thank you.

I am writing to express my dissatisfaction with the service I have received from Juan, the manager,…read moreand his team. Unfortunately, my interactions have consistently been negative, leading to a frustrating experience.Rudeness and Attitude:Each time I call, Juan has been exceptionally rude. He often hangs up on me without resolving my issues, which is not only unprofessional but also disrespectful. This behavior has been mirrored by his staff, who also display a dismissive attitude.Failure to Perform Duties: It seems that the workers are not fulfilling their responsibilities effectively. I have missed work for classes that I was assigned to, only to be told later that I am not on the roster. This kind of miscommunication is unacceptable and has caused me significant inconvenience. Desire for Higher-Level Communication: I would appreciate the opportunity to speak with someone in a higher position to address these concerns. It's crucial for management to be aware of the issues occurring within their team to ensure better service moving forward. I hope this feedback will lead to improvements in communication and professionalism within your establishment. Thank you for your attention to this matter. If i could leave zero stars trust me i would

Scams for sure. But when you have to obey by the law, you have to do what you have to do. I only…read morehope they don't use this against me as I have proof of time/date it was posted.

meh, if you gotta do it…read more There are pros and cons, but ultimately you probably got yourself into that situation so sack up and get it over with. I put in about 2.5 years because I dragged my feet for a year but I am done and plan on never having to do any of these programs again.

Super helpful!!! Thank you Andre and Sal!…read more They were able to answer any questions I had.

Should have zero star option…read more Came in to sign up for a 3 month first time dui program. I paid in full prior to even filling out any of their ridiculous paperwork. Once I finished filling out the paperwork, I went to the counter and handed it to the older Hispanic woman. She immediately begins looking through it... and starts asking me questions about my drinking right in front of a lobby full of people. I told her I felt uncomfortable and she was being unprofessional... to which she replied "that's your opinion". I had my money refunded and will never be back. From the moment I walked in their door... I was the only person waiting, and neither of their 2 employees greeted or even acknowledged me coming in. I waited for 5 minutes to even be greeted and asked what I was in for. Just rude people and extremely unprofessional. This place is being kept in business by California's dui and drug laws. Aside from that, they would never make it on their own as a private business. There are much better places to spend your hard earned money Terrible experience and I hope no one else has to experience the same

Just wanna say Jackson Bibby Victorville has been a blessing in my life. Everyone there is quick to…read moreanswer calls and emails when you have questions. My counselor Tommy Black has been the biggest blessing for me there, as he shows grace and breaks everything down in order to help you. Thank you all at Jackson Bibby for helping me with this chapter in my life especially Tommy Black.

Started program here 7 weeks ago and it's been going g great! Ms. Francis is awesome and knows how…read moreto make class interesting. The participation from everyone is great too! You can share as much as you want or as little as you want. Only complaint I have is that they're putting too many people in the classes. Maybe it's just my opinion. I counted 20 people total in a small 12x12 room (estimate). Not sure what the max capacity is for that room because it's not posted but sure seems like too many.

No one wants to go to traffic school but if you have to go then look no further!…read more I was looking for something online. I will say that a buddy of mine did her traffic school fully online in Laguna Hills for a slightly cheaper price but I'm glad I picked this one based off ratings from yelp. Every 10 sessions you do have to go in person but I will say that this program has hired some great instructors that make the time go fast. Definitely some good humor and an openness to be yourself. This is all part of the healing process and journey. At first I was a bit intimidated with the paper work but it really is t to difficult to figure out the app they use to log in to your meetings at home. It's very user friendly.

Please read ... I don't normally post bashing reviews but this company takes the cake . I was in an…read moreaccident and was admitted to the ER , I had to undergo surgery and stayed in the hospital for 3 nights . I missed my class , a they charged me a fee for missing . I explained to them my situation , and obvious documents to prove it . There policy is they don't waive fees no matter what . I asked the corporate lady if I died would I stay have to pay a fee , which quite literally almost happened thus being in the ER . she said that was a rude questions and hung up the phone . I'm honestly in disbelief how barbaric , rude and money hungry this company is . Staff is rude , fav saying is " I don't make the rules I just work here " This company is the cheapest for sure , but use at own risk . As you see the other reviews are bad . I'm a 12 year military veteran and I thought I've seen some messed up things , but charging someone a missed class fee while there in the hospital getting a emergency surgery is crazy work like I said before .. I have all the medical documents