Technician (Ben 6591-332) arrived for an appointment. I was scheduled to have a windshield replaced and safety equipment recalibrated. After replacing, the windshield technician was unable to recalibrate my safety equipment because he brought faulty equipment. He told me he's been having problems with the recalibration equipment. Since I've already paid the $500 deductible. The technician Ben told me I could drive almost 4 hours round-trip to their shop and they could recalibrate it there when I told him this Was totally unacceptable, he copped an attitude and left quickly.
This left me with having to go to the dealership, have them recalibrated, pay out of my own pocket and submit for reimbursement.
Had I known Safelite was gonna be such a headache I would've gone to the dealership and had the entire job done correctly there.
Instead, I'm out my time and money.
I would never recommend Safelite. read more