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Safelite AutoGlass

2.6 (67 reviews)
Open 8:00 am - 5:00 pm

Services - Safelite AutoGlass

Auto mirror repair

Auto mirror replacement

Auto window repair

3 More Services

Auto window replacement

Auto windshield repair

Auto windshield replacement

Safelite AutoGlass Photos

From this Business

Recommended Reviews - Safelite AutoGlass

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Reviews With Photos

Carlos F.

Had a very minor rock chip that was barely visible. I wanted to have it taken care of just in case it decided to spread. They made it worse than what it was before. After the work was done I told them I was disappointed in how it came out. They said sorry, and said if I didn't like the results I could purchase a new windshield. I asked if they can reimburse my Insurance company on the poor work that was done and they declined. They said the worker has to be paid for the work he did. I've attached a photo of how the job looked after they finished. I could have done a better job fixing it myself.

Call hold time for Safelite!!!!  Horrible service.

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2 years ago

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23 days ago

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5 months ago

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Sorry for not delivering the service you expect.

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7 months ago

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1 year ago

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11 months ago

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1 year ago

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Sorry for the oversight, we'll do better.

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2 years ago

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We're sorry to hear that our service didn't meet your expectations.

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7 months ago

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4 years ago

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Thank you for your feedback, Brittney. We will this along to our team.

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2 years ago

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Thanks for the feedback, Q R. We're glad we could help.

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2 years ago

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4 years ago

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2 years ago

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3 years ago

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4 years ago

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6 years ago

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6 years ago

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4 years ago

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7 years ago

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5 years ago

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3 years ago

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4 years ago

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Thank you for taking the time to share your review, Lisa.

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6 years ago

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8 years ago

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4 years ago

Got my windshield replaced. And the technician told me he would vacuum up the glass that had fallen out. He never did. And he showed up late

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4 years ago

I'every body don't have computers they need people to talk to so a link won't help if you need a quote right away

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4 years ago

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6 years ago

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4 years ago

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6 years ago

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Happy to hear our team took great care of you, Julie!

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6 years ago

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4 years ago

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We're glad to hear you had a hassle-free experience!

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6 years ago

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5 years ago

They got me in and out quickly. Did an excellent job cleaning up broken glass. Friendly and profesional service!

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11 years ago

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5 years ago

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8 years ago

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8 years ago

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8 years ago

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Page 1 of 2

Ask the Community - Safelite AutoGlass

Review Highlights - Safelite AutoGlass

The guy that came out was so kind and super professional.

Mentioned in 2 reviews

Read more highlights

H&A Mobile Auto Glass & Calibration

H&A Mobile Auto Glass & Calibration

(638 reviews)

Downtown

I never in life had a cracked windshield til now. I've owned like 3 cars. So, when my windshield…read morehad a bad crack in it - I panicked. I didn't want to use Safelite due to bad reviews so I turned to other shops. I personally prefer mom and pop shops anyway! Jesse is soooo responsive with email and calls. I kid you not. Such a nice guy. Especially when I had a small meltdown on the phone, lol. Horacio and another team member (I am so sorry for blanking on name) came by and fixed my windshield. Super great guys and very dialed into their jobs. The job itself took less than an hour. They even saved my car stickers!! :)

A rock hit my windshield and cracked it. I reached out to H&A for a quote and they responded in…read moreminutes. I had used them before to repair a crack but knew this one would require a replacement. Jason gave me a quote for after market glass and also OEM. Because my BMW has heads up display and other safety features through the windshield he explained why I wanted OEM glass. Afterwards I did my own research and determined he was spot on. No pressure from Jason. He just let me know they were there when I was ready. Then I left town and it was an entire month before I got back to fixing my windshield. H&A is an approved provider through my insurance so the process was so easy. Within 30 minutes, Jason had the authorization from my insurance company for the replacement and calibration needed. Horatio called me and let me know he was on the way. He and Wilmer got right to work. In less than two hours they had my windshield replaced, did the calibration and drove it to make sure everything was functioning properly. They even were kind enough to move the sticker I need to get in our work parking lot from my old windshield to my new one. Horatio and Wilmer were both professional and efficient. I could not be more pleased with how easy H&A made the entire process. Thank you so very much. If you need your windshield fixed or replaced, this is who you need to call.

Express Mobile Auto Glass - Audi A4 during Calibration.

Express Mobile Auto Glass

(21 reviews)

A few weeks ago, on my way to Peachtree City, a dump truck threw a rock and hit my windshield. It…read morehit very hard...but...I didn't notice anything cracked (which surprised me). Well....Kimberly White noticed the crack and it has just gotten bigger and bigger until it was all the way across the windshield. I had to do something. This is going to be a commercial! I saved a lot of money, time and hassle today because of a spam phone call this morning. I'm not kidding! So.....I get this spam phone call and called Stephen White to talk to him about it. I casually mentioned I was getting my windshield fixed tomorrow in Lilburn at Safelite and it was going to be around $1,000 (insurance wouldn't cover it). My appointment was at 1:00, (3 hours minimum) and they couldn't promise it would be $1k, might be more, depending on what they ended up having to do. Stephen said, MOM...they are the most expensive place! Did you call around for estimates?" Well, I had just asked a few people and they all said Safelite. If you know me, you will have a hard time believing I didn't call around. I squeeze a dime until it screams - but this time I didn't. I googled and found a company in Grayson that had all 5 stars with many reviewers. I called and spoke to Jonathan (who I found out later was the owner). He quoted less than half the price Safelite quoted AND THEY WOULD COME TO MY HOUSE!!! OK, now I'm listening. I want you to know he was at my house a couple of hours later, installed the windshield, calibrated it (Toyota's have to be calibrated with a windshield change), cleaned my dashboard and sat with me to explain everything he did. This is a family-owned business. Nicest man you will ever meet. I am so thankful for him and all the events that led up to this! Honest, amazing work and fun to talk to! I cannot recommend them enough!

After returning from a golf trip in Ohio, during which I cracked the windshield on my Prius, I…read morecalled these guys to get an estimate on replacing it. I had no idea as to how to get this done. Their service was prompt and exemplary despite there being an issue at the warehouse. I considered the cost to be reasonable, and I would use this service again with no hesitation.

Safelite AutoGlass - autoglass - Updated May 2026

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