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Safelite AutoGlass

3.1 (25 reviews)
Closed • 8:00 am - 5:00 pm

Services - Safelite AutoGlass

Auto mirror repair

Auto mirror replacement

Auto window repair

3 More Services

Auto window replacement

Auto windshield repair

Auto windshield replacement

Safelite AutoGlass Photos

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4 months ago

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4 months ago

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Wonderful! We always appreciate hearing from a satisfied customer!

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11 months ago

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Sorry for the scheduling issue, Natalie.

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5 years ago

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2 years ago

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5 years ago

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Thank you, Tee! We love hearing from satisfied customers!

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4 years ago

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We appreciate your feedback, Eva!

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5 years ago

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4 years ago

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Thanks for the feedback, C P! We're glad you had a good experience.

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5 years ago

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7 years ago

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7 years ago

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This is what we love to hear, Scott! Thank you for choosing Safelite.

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7 years ago

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10 years ago

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4 years ago

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That's great to hear! Thank you for sharing your experience.

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10 years ago

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9 years ago

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9 years ago

Unprofessional. Slow. Ruined my brand new vehicle. Wouldn't pay for damages. DO NOT USE!

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7 years ago

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9 years ago

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12 years ago

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8 years ago

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10 years ago

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10 years ago

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11 years ago

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Ask the Community - Safelite AutoGlass

Safelite AutoGlass

Safelite AutoGlass

(53 reviews)

Walked in to see if they could repair crack in my window and they properly repaired it and was very…read morenice and courteous. They did a great job! Thank you Safelite for all your help!

When your car is broken into & you call your insurance and they recommend Safelite…read more.. My car was broken into on a Monday, after hours, call and schedule service, feeling relief that Tuesday, Robert the technician would come out. Even got an email confirming the appointment. Informed them that I was in a parking garage because it was going to rain and I didn't want to risk inside getting wet, no problem. Technician will be out, Great! Wrong, Tuesday rolls around and no call or status of Robert. I call the Safelite agent, a direct number to the shop is not provided. And even the agent had a hard time getting a hold of the shop. Understandable, they might be busy. Ally the customer service rep is more than helpful to reschedule, I again inform her that my car is in a garage, no problem. New technician, Kareem is assigned. Wednesday rolls around, Kareem the new technician gives me a call to confirm my window is between 3-5PM. Ok, again, notify that my car is in a parking garage. No problem. 430PM, I call Kareem directly as I did have his number. He says he's finishing up his current job and would be out by 530ish, ok... 558pm Kareem calls to ask what the clearance is on the garage, I tell him and "unfortunately our service trucks do not fit in the garage..." after about 15 minutes of expressing my frustration and maintaining my patience on how this is being handled we end call with him speaking to his manager on Thursday morning to possibly assign a different truck or tech. Thursday 8AM, I call the Safelite service number and agent, Briana, calls the shop, Tyler the manager gets on the call and informs me that their trucks can't enter. Will note that between Wednesday & Thursday he did offer a slight discount on the installation, however now, the convenience of having a tech come service my car is gone. I work in downtown and would need to drive to Pasadena to have the window repaired. I will say Tyler did what he could to assist at that point I was expecting a huge discount. But alas, I take the care to their Pasadena shop. Window was repaired quickly. Staff was friendly in shop. After the window was repaired I was grateful it was done... or so I thought... days pass and I use the back shield wiper... take 10 seconds to watch the video and let me know if you see something off? What is the wiper wiping? The window or the door? I call to schedule it to be fixed. Had to schedule for a weekend because I had already taken time off to resolve the initial broken window. Hopefully mine was a one off situation and in future additional questions are asked like "what's the clearance on the garage you're in?" Made for an eventful week. Glad the broken window was resolved, hope the wiper is fixed & At least it has a lifetime guarantee on the window too. Price wise, for the service I got, feel should've been less.

Safelite AutoGlass - autoglass - Updated May 2026

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