I recently needed a windshield replacement for my 2015 Nissan Rogue after a rock chip quickly…read morespread into a crack well over six inches long. The crack continued growing throughout the day, making replacement unavoidable. I shopped around and received quotes from several companies: +Pulidos Auto Glass: $427.59 +Apple Glass Company: $429.93 +Safelite AutoGlass: $496.54 I ultimately chose Pulidos Auto Glass, and I'm glad I did. They were able to install my new windshield the very next day at the best price. Before scheduling, I asked John Pulido a long list of questions about the windshield manufacturer, DOT certification, acoustic glass, molding, warranty, mobile service, and installation details. Instead of giving vague answers, he answered everything directly and professionally. He even checked my VIN before discussing specifications and confirmed my Rogue required an acoustic windshield. John explained that the replacement glass could come from manufacturers such as Pilkington, PGW, Fuyao, or AGC. After verifying my vehicle, he confirmed he would be installing a Pilkington acoustic windshield, which I was very happy to hear. The installation was performed at my home, which made the entire process incredibly convenient. My appointment was scheduled for 12:00 PM, and John actually arrived slightly early. The installation moved quickly and efficiently, and by 12:37 PM he was already calling me to let me know the work was completed. The new windshield included: +Pilkington acoustic glass +DOT-certified construction +Solar band +New molding +Mobile installation +Labor warranty John took care to protect the vehicle's interior and dashboard during the installation and cleaned up everything afterward. There was no mess left behind. He also explained the curing process clearly, including leaving the tape on the windshield for 24 hours before removing it. Most importantly, the finished product has been excellent. There have been no leaks, rattles, wind noise, or any other issues since the replacement. Overall, Pulidos Auto Glass delivered exactly what I was looking for: quality glass, knowledgeable service, mobile convenience, excellent communication, and a fair price. I saved money compared to both Apple Glass and Safelite while receiving a high-quality Pilkington acoustic windshield installed at my home. If you need a windshield replacement in Houston, I would absolutely recommend John Pulido and Pulidos Auto Glass.

On my way to work had a big almost baseball size rock hit my windshield, leading to me looking for…read moresomeone to fix it by the next day. I initially had gotten a quote with safelite for $1200 and then I ran across Pulidos Auto Glass and saw all his amazing reviews. I can testify that his 5 stars are truly well deserved. He came out the next morning, and replaced my whole windshield within 30 minutes and a fraction of the price from safelite. Definitely recommend his service!! Thank you again for an outstanding job!

When your car is broken into & you call your insurance and they recommend Safelite…read more.. My car was broken into on a Monday, after hours, call and schedule service, feeling relief that Tuesday, Robert the technician would come out. Even got an email confirming the appointment. Informed them that I was in a parking garage because it was going to rain and I didn't want to risk inside getting wet, no problem. Technician will be out, Great! Wrong, Tuesday rolls around and no call or status of Robert. I call the Safelite agent, a direct number to the shop is not provided. And even the agent had a hard time getting a hold of the shop. Understandable, they might be busy. Ally the customer service rep is more than helpful to reschedule, I again inform her that my car is in a garage, no problem. New technician, Kareem is assigned. Wednesday rolls around, Kareem the new technician gives me a call to confirm my window is between 3-5PM. Ok, again, notify that my car is in a parking garage. No problem. 430PM, I call Kareem directly as I did have his number. He says he's finishing up his current job and would be out by 530ish, ok... 558pm Kareem calls to ask what the clearance is on the garage, I tell him and "unfortunately our service trucks do not fit in the garage..." after about 15 minutes of expressing my frustration and maintaining my patience on how this is being handled we end call with him speaking to his manager on Thursday morning to possibly assign a different truck or tech. Thursday 8AM, I call the Safelite service number and agent, Briana, calls the shop, Tyler the manager gets on the call and informs me that their trucks can't enter. Will note that between Wednesday & Thursday he did offer a slight discount on the installation, however now, the convenience of having a tech come service my car is gone. I work in downtown and would need to drive to Pasadena to have the window repaired. I will say Tyler did what he could to assist at that point I was expecting a huge discount. But alas, I take the care to their Pasadena shop. Window was repaired quickly. Staff was friendly in shop. After the window was repaired I was grateful it was done... or so I thought... days pass and I use the back shield wiper... take 10 seconds to watch the video and let me know if you see something off? What is the wiper wiping? The window or the door? I call to schedule it to be fixed. Had to schedule for a weekend because I had already taken time off to resolve the initial broken window. Hopefully mine was a one off situation and in future additional questions are asked like "what's the clearance on the garage you're in?" Made for an eventful week. Glad the broken window was resolved, hope the wiper is fixed & At least it has a lifetime guarantee on the window too. Price wise, for the service I got, feel should've been less.

Walked in to see if they could repair crack in my window and they properly repaired it and was very…read morenice and courteous. They did a great job! Thank you Safelite for all your help!

Super fast installation and friendly service ‼ Very grateful…read morethe quote given was $50+ less than other places, too.

customer very happy!! excellent job…read more great price on my ram side window glass.

Great job fixing my windshield crack. Was honest about price and fixability. Easy to schedule and…read morefast service. Will be recommending to all my friends and family

Jeff explained what he was going to do and made sure I was aware of the effects of the repair…read more Great work!

TLDR: he took my money, broke my sensor cover and used globs of glue on my windshield to "fix" it…read moreand did not tell me- another windshield professional caught it! He charged me extra fees, yelled at me and called me slurs over the phone, and didn't refund me. Do not go here. Do not bring your daughters or wives here either. Zach, don't worry- I got my deposit you stole back from my bank. I'm glad I went to another company to give them my $300. I should have trusted the bad reviews. The owner took my money despite his customer service rep saying I could get a refund. I called on a Thursday. He asked for my license plate instead of the VIN to "check my sensors." The license plate doesn't give any info....even I know that. He claimed I had no sensors and ordered a windshield for $265. On Saturday, after I drove 30 minutes one way, he said I did have sensors, and the cost would be $295. He demanded a $48 deposit to order the new windshield and that I would have to come back in a week to get it installed. He didn't mention a 3.75% card fee over the phone but forced it on me in person, suggesting Zelle only after I'd paid. Shady business practices. When I got in my car, it smelled like trashy cologne, and the steering wheel was greasy. I asked him what he sprayed in the car and he said nothing. He left the sensor box under the mirror hanging and tried to delay fixing it until my next visit to pressure me into coming back. I insisted he fix it immediately. Come to find out, he glued the sensor box back to my old windshield, and now I will have to buy a new one. I found this out by another business who ended up replacing my glass. Zach did not tell me he broke MY property. When I asked for my deposit back, his rep said I could call him. I called on Monday. He threw a tantrum, yelled at me, interrupted me, called me slurs, and mocked me for asking about the cologne smell. I have migraines and cannot do intense smells. He hung up, saying he didn't need customers "like me." He also badmouthed his very young female employee for telling me I could get a refund. She honestly seemed scared and uncomfortable when he was around. I do not suggest taking small children or women here.

We had a cracked windshield & called arnd to various places After talking with Clear Lake Glass…read moreover the phone We felt confident enough to bring our car here It was a good decision for they did not disappoint They got us right in & the wait time was less than we had so expected We are very happy with the installation & service received- 5 Stars - Professional service, reasonable prices, & clean establishment

Steve & Miguel were able to repair a chip on the windshield received while traveling for the…read moreHolidays. Miguel showed up when he said was. The mobile service added peace of mind that the crack wasn't going to grow before a repair could be made.

The service by Express Windshield was EXCELLENT! it was half the cost of Safelite. they didn't…read moreunhook my camera system so they didn't have to recalibrate my camera thus saving me time and money! so glad I found this company. Ruby B.