Great service.. very professional attention to detail. If I has a question Jarrod (insurance…read moreassociate). My new agent. I thank you.. way to go above and beyond.. I have background in customer service and call center in banking. If I would of been your manager I would of recommended a raise and a reward of appreciation.. Thank you again.. Jarrod for working with me and fixing my issue sir.. .

I don't know why I am always skeptical about insurance agents. I can't help but feel that they have…read moresome motive besides making a buck off of me. I, however, am not skeptic at all when it comes to this place. Paul one of the agents in Upgrade Insurance made me feel like his intentions were pure and genuine. I truly felt that his goal in one of our many calls is to just simply get the best deal he can for me. I can't speak for every agent, but I do imagine that they are all as helpful as Paul is. Thank you Mr. Paul!

Found them through Yelp. Reviews don't lie. They found best…read moreoption and explained everything very well. They are excellent in communication and they truly care! We will be definitely working with them in the future. Thanks Mel!

When State Farm stopped offering renters insurance I searched for a new insurance company. I came…read moreacross these stellar reviews and took a chance with All State. Jion is my agent and I am so happy he was assigned to me. He's helped me so much and got me the renters insurance I needed but also got me a life insurance policy that's affordable. His customer service is exceptional and I will definitely be referring friends and family to him.

I emailed Aury at Rapid and she responded quickly, she was very polite and professional after a…read morecouple emails and sending her scans of a few documents, she came back with a monthly rate that was half of the lowest quote I was given by other companies. It was quite nice to be able to do this through email as I had spent hours on the phone already getting quotes which were all out of my budget She had another agent (unfortunately I forget his name) call me to take my billing information and finalize the deal. he was also very professional and helpful, I am all insured for half the price of their competitors. So, so far I am quite impressed

I recently started a new auto insurance policy with Rapid Insurance Services (Policy # RAZ2720759)…read morefor my 2023 Toyota Corolla and proactively updated my autopay banking information before my first payment was even due. Despite doing everything right, I still received a cancellation notice and a $25 fee due to what was clearly an internal processing error. I spent nearly an hour across multiple calls. On Saturday I was told to call back Monday. On Monday, after being transferred to Diana due to "system issues", she initially took an accusatory tone and insisted I had missed a payment. The issue was only resolved as a "one-time courtesy" even though my updated bank information was already on file. When I asked to speak with a manager, Diana said Jerry (the manager) was in a meeting and would call me back. Instead, Diana called me again. I had to insist on speaking with Jerry. When he finally called, his response was extremely dismissive, defensive, and unprofessional. He accused me of wasting company time, questioned why I was even bringing up the issues since the billing was fixed, and showed zero interest in addressing the process failures or employee training. This level of poor customer service and lack of accountability is a direct result of the culture set from the top down under CEO Karo Davtyan. When a proactive customer is treated this way and management refuses to take ownership or show basic empathy, it reflects poorly on the entire leadership team. I have filed complaints with the California Department of Insurance and BBB. I expected much better from Rapid Insurance Services. Current and future customers should be aware of how escalations and management responses are handled here.

Michael is awesome, always pickup calls when I need him and always looking for best rates for me…read more I'm with him for 6 years now and counting. Extremely happy with the service and expertise

Now that Michael is no longer working there.service from Onguard is almost nonexistent. The guy…read morenamed Art is ZERO help. I'm now on my own. As soon as I posted this review, Art called me right away and tried to help me and asked me to remove this review. I told him that I would modify it if his customer service improved. He then transferred me to his boss. I spoke to Aman who demanded that I remove this review or he would call Safeco to end my policy. Not only is this guy irrational, he is also extremely rude and merciless. Some people are not helpful but they're still casual and conversational. With Aman he is everything I cannot do a business with.

Peter was incredible. I have had such terrible luck with insurers, weird clauses, constant hounding…read morefor higher premiums and no flexibility in payments. Well this is NOT Horace Mann. If you're an educator of any kind, this guy is magic. He made the entire thing happen for me in less than an hour. Home and Auto - both cadillac type policies of the good old days. Still around folks! Thanks Peter! You made my life so so so much easier without even realizing it. Thanks for not wasting my time!!!!

Great value!!!…read more Somehow I got connected with Peter Tadevossian from Horace Mann Insurance, who I hadn't heard of before. Sure, the owl is my spirit animal, so their logo gave me a bit of bias but the quick service, equivalent (and sometimes better) coverage, and very competetive premiums were what really sealed the deal. Tadevossian is recommended by me, wholeheartedly.

Please consider The expertise of Escueta Ins Services for all of your insurance needs. I've been…read moretheir client for over a decade now and I couldn't more satisfied. I call Dahlia for everything! She is very knowledgeable, incredibly professional, and super kind! She takes time explaining everything you need to know about your policy. She really goes above and beyond for her clients. Call and get your quote now!!

The staff are very knowledgeable, honest, and dependable with regard to Car and Home Insurance…read more Their services are efficient and FAST. I recommend this agency to anyone

Jody helped me with a complex payment, and, like her co-workers, I received friendly, professional…read moreservice. Isabella Munoz has been my insurance agent for 19 years, and I've only received warm, welcoming service every time!

I recently, insure my car, I was help by Mayra , I was please with her customer service,very…read morehelpful, very professional Thank you Mayra.

I've been working with Naira for a while now, and she's always been super helpful and easy to work…read morewith. Today, she and Chris helped my brother with his property insurance, and they were great as always! Naira really knows her stuff, she gives you detailed info based on your situation, answers all your questions clearly, and doesn't try to sell you anything you don't need. She's honest, straightforward, and will tell you if your current setup is already a good deal or if she can beat it. Thanks again, Naira and Chris! Really appreciate you both for helping us out today.

Fantastic experience with Naira! She is knowledgeable, quick, and tries her absolute best to get…read moreyou the best pricing for any of your insurance needs. I only trust getting my businesses insured with her. She is very on top of everything and tries her absolute best to give her customers the best experience. I will continue to insure all of my future businesses with her.

I have been to this location over the last 2 weeks and I am happy to report that the people are so…read morehelpful, positive, knowledgeable and quick!!!! Highly recommend.

I'm a Member already few years and never had problem here and every single time they send me to the…read moreshort black hair older lady on the right side when you enter, she intentionally makes the process hard. Apparently she doesn't love Armenians or something. This is a clear discrimination and i'm CANCELING MY MEMBERSHIP because of only her. There are really nice people over there and she's the only one that I don't one to deal with.

Carlos and Alex were excellent. They guided me from start to finish, answered all my questions, and…read moremade sure I got the best options for my needs. I'm really glad I found them and would highly recommend them to anyone.

I've been with State Farm about 10 years now thanks to the helpful staff of Alex Amzoyan. They're…read morealways responsive and helpful when I need anything, especially when I purchased a new car last year and added another vehicle to my policy. I'm so glad I've stayed loyal all this time!