Please consider The expertise of Escueta Ins Services for all of your insurance needs. I've been their client for over a decade now and I couldn't more satisfied. I call Dahlia for everything! She is very knowledgeable, incredibly professional, and super kind! She takes time explaining everything you need to know about your policy. She really goes above and beyond for her clients. Call and get your quote now!! read more

The staff are very knowledgeable, honest, and dependable with regard to Car and Home Insurance. Their services are efficient and FAST. I recommend this agency to anyone read more

We've been with Escueta Insurance Services for 5 years now and are very happy with their service. They are courteous and highly skilled professionals who work hard to get the best deals. We currently bundle our car and home and our rates are very reasonable. They were even able to obtain earthquake insurance for our home which is difficult in California. Whenever we have questions, they are responsive with detailed explanations. read more

When I received my current car insurance rates for the following monthly withdrawal payments, I panicked because it was higher than I anticipated. I mentioned it to my sister, Alma and she referred me to Dahlia who is with Escueta Insurance Company located in Burbank California. We spoke with her and inquired about getting an estimate. And within a few days, she responded with an impressive monthly affordable quote!! I was ecstatic!! Thank you so much, Dahlia, for going above and beyond!! You are amazing!! read more

Escueta Services has always been so responsive and helpful. When searching for my new car, they encouraged me through the journey and also made sure that I was covered when driving a new car off the lot. They also helped me find the best competitive prices in the market. I appreciate all their help and attention. No complaints! read more

Update: My Yelp message got this company's attention. I did not receive an apology nor an explanation as to why I had not received a call back or replied text message. After my Yelp review, I finally received text messages with the status of my matter. A little too late, it should not take approximately 3-4 weeks to inform and/or provide status. Note, I directly had to contact Mercury. Lastly, the owner text me in part, as follows: "Your Yelp review is a shocker since you're the Only one with a Bad experience !! I wonder who'll get your attention?" Hopefully this doesn't happen to anyone else. Thank you! read more

this company continues to provide good customer service. the staff really cares about you . i just finished a conversation with Ms Melanie and Mila and both accommodated my needs . Big shout out to you both! you deserve 5 stars read more

Mila has been very helpful with my home insurance needs. Having used them for almost a year now and have no complaints so far. They are professional and take care of their clients. read more

We have been with Escueta Insurance Services for the past few years. Their company has been an absolute pleasure to work with especially Melanie and Dahlia. They have been very attentive to our needs and have provided great service since day 1. We recently dealt with adding coverage for our teenage son. Different options were given to ensure we have the best coverage for our new driver. We appreciate the attention to detail and reassurance with the chosen coverage. We give our highest recommendation, without reservation. Thank you again for all you do. read more

Last month Dahlia ands Susan helped me get more discount on our car insurance. Very helpful, understand the needful and explained and answered my questions knowledgeably. Very satisfied customer here. Nora olan read more

I have been with Escueta Insurance for about 4 years now, and this agency is top notch. They periodically review my policies to make sure that I am getting the best deal. Moreover, when adjustments need to be made, they kept me updated at all times, and accomplish the task at hand effortlessly. On top of that, the staff from this agency are always responsive and efficient. They offer excellent customer care, and promptly responds to all my concerns consistently. Simply put, Escueta Insurance is the the best! read more

I'm glad I switched to Mercury Insurance. Thank you Dahlia for taking care of everything. For picking the best deal, for always assisting us with whatever we need insurance wise. We appreciate your help and prompt response whenever we need it. You make our lives easier. read more

I would definitely recommend this place. Dahlia was very helpful and she gave me a really good deal. I was able to save hundreds of dollars on my auto insurance. People who work here are amazingly friendly and helpful. read more

They were so helpful and friendly dealing with us and the dealership. We were able to get our car out of the lot fast with their help. I will recommend them to friends and anybody who is looking from auto insurance. read more

I've been with Escueta Insurance for over 15+ years now. The company is excellent and consistently goes above and beyond. Their record keeping is top notch and has an excellent system of keeping organized. They handled my accident claim many years ago in a highly professional manner. The company is fairly small and has been around for years and years. As a result, they are well-versed in working in a timely and efficient manner. Moreover, the company size allows for personal relationships with clients which makes it easier to get ahold of people and get things done. I plan to continue with Escueta Insurance for many years to come. read more

We recently switched to Mercury Insurance using the Escueta Insurance Services. I was pleased & satisfied particularly with their staff services. Dealt with Melanie upon switching & just recently dealt with Dahlia who addressed my concerns & delivered customer service with such professionalism & expertise! I feel valued as a customer because I can sense their genuine concerns as they look after their clients' best interest. Highly recommend doing business with them! read more

I have had this car insurance company for the last 2 years so I am pretty pleased, & content on what I pay on a monthly basis. I just purchased a new vehicle, removed my old vehicle. I reached out to Dahlia to assist me on adding my new car to the policy. Dahlia is always so helpful as well as everyone else that works here. Any questions, or concerns that I may have they are always there to assist me every way possible. I Definitely recommend them for vehicle insurance. I will be continue being with this company, and refer family and friends. Thank you! read more

I am with them for years since i start driving. Dalia is one of the best there. Actually all of them are very helpful. I highly recommend them. read more

I've had a couple auto incidents and needed to switch over insurances to something that was more affordable but still had all the coverage that was needed going forward with a new plan. Dahlia has been so helpful with choosing the most affordable plan. She is very professional and trustworthy, every question I had she had the answers to (I had a lot!). Being a young(ish) driver and not having dealt with many different insurance companies she made the whole process a breeze and not so intimidating. Overall I would recommend the services of Escueta to anyone. They have affordable prices, amazing customer service, and valuable knowledge of their services. read more

I have been a client for over 12 years and I have been completely satisfied during this time. My go to person is Melanie because she knows her craft and she provides excellent customer service. Great rates and great service!!! read more

My agent, Dahlia, is the BEST! She's professional and a pleasure to deal with. Always has the answers for me and is quick to respond to my emails and phone calls. Best rates and customer service are the reasons I remain a loyal to Escueta Insurance services. Thanks Dahlia! read more

Great service. I could not ask for more. Regina and Dahlia were soooo helpful with my issues. Employees are very patient and understanding. They protect the customers by reminding payment so insurance will not expire or calling if there is potential discount. read more

I just yelped insurance services as I needed to change my current policy due to financial difficulties. I found Escueta Insurance service, left voicemail, contact through their website and I received a call next day from Dahlia. Dahlia has been awesome and so helpful!!!! They have been so quick and diligent with their reply and services. I received quote at reasonable cost and cheaper than what I was paying, for all the coverages I was looking for. They called me and follow up with me and even reminded me on upcoming transaction. I will surely recommend them to anyone who will be looking for insurance at reasonable cost with great customer service. read more

Dahlia is very helpful and responds quickly to inquiries and updates me if there's a change in quote. Had to get a new insurance and cancel my old one. The process was smooth. I got my new insurance and will have to wait for the refund on my old one. overall, everything went smoothly and saved me money. Thank you! read more

Dahlia is a very professional agent and she cares about her clients. Recently my home insurance increased without notice. She went above and beyond to help me find the best and most affordable insurance. She called around and didn't stop calling until I was satisfied and sure she found the best one available. I really appreciate her effort and loyalty that she gives to all her client. She's very busy but she always finds time to assist you. Dahlia is the best insurance agent that I have ever worked with. I referred all my family and friends to her. Thanks again Dahlia for all your help. read more

Customer service is top notch at Escueta Insurance. We have always been extremely satisfied with how prompt the response has been to all our inquiries. The prices have always been the lowest amongst the competitors. And Dahlia is always gracious enough to find us a discount for either good driving record, or low mileage or anything else the provider offers. We are very happy to be loyal customers. read more

Esqueta insurance company is a great insurance comapany. Always responds promtly all of my concern and they gives a great deal for you car insurance. They'll try thier best to give you a great rate. Ms. Dalhia is alwasys very helpful and professional. Thank you for helping me. 100% Highly recommended! read more

I run a theatre company in Santa Ana, CA. We have liability needs and specific requests unique to producing live theatre. We LOVE Escueta Insurance. They are immediately available every time some new complicated request comes up. We could not do it without them. THANKS! read more

Dahlia is the most helpful agent I have ever dealt with. She is honest, up front and have excellent service! She does a fantastic job finding me the right coverage for our home and car insurance. I highly recommend them. read more

Escueta has been our family's insurance services for over a decade. Their service is so thoughtful and considerate of what you need and they work with you on your budget. I once left for what I thought was a better deal, was sadly mistaken for a scam and Escueta took me back and negotiated my original quote and got me back into a better place. Highly Recommend their services! Thank you! read more

Never felt so much care and careful consideration from an insurance company. We've dealt with Dahlia Silayan for many years now and I cannot imagine how we managed before we transferred to her. She makes sure we get the best coverage and pricing every time. And she explains the coverage in detail so there are no surprises. Very well recommended! read more

I have used their services for over 10 years. They have amazing customer service and very competitive pricing. Everything that you need from a trust worthy insurance services company. read more

I shopped around for the cheapest insurance and Melanie was able to give me the best deal ever. She was very helpful and honest. If she feels like i don't need certain things she takes it out of the policy and includes the essentials. I didn't even have to come, i just sent all the info through e-mail and viola! Try them out and get a quote, you've got nothing to lose. read more

This year, I made the decision of switching auto insurances to be able to save and lower my monthly premiums. I did my research and spoke to several agents, and I came across Escueta Insurance Services. My agent, Dalia is very helpful and professional. She really took the time to answer all my questions, and mind you, I had a lot! She was able to lower my monthly premiums with better coverage . Overall excellent and fast customer service!!! read more

This review is long overdue :) We've been working with Escueta Insurance for 9 years now and aren't ever planning to switch :) When we just started with Regina and Dahlia we had only one old 4 grand car, but received all the attention and detailed explanation that we needed at the time, and right now, with three expensive vehicles, we get the same personal approach, same professionalism and responsiveness as we always did. Regina and Dahlia always take time to go through different insurance companies, compare rates and make sure we're getting the best deal and don't overpay where unnecessary. Whenever I have questions I receive kind and complete responses within same business day. Great company, amazing people. Would recommend to anyone. read more

We've been working with Escueta Insurance for more than 15 years! They have always provided our home and auto insurance needs consistently, with the same great service since day 1! They always make sure that we get the best coverage with great value and costs. They work on getting a comparable premium amount or lower, if available. They promptly reply to emails and calls. We've always worked with Melani and she makes sure that they answer any questions and resolve any issues in a timely manner. read more

My wife and I were referred to Dahlia of EIS by very good friends. That referral from very good friends ended up in a very good deal. All we had to do was text Dahlia pics of our home and auto insurance policies and she promptly came back with an offer of way better coverage at a lot less cost. That, coupled with Dahlia's courteous and thorough service -- it really was a no-brainer! She answered a lot our questions even before we could ask them because she had a good sense of our needs and aspirations. She also knows that essentially, what we really want is what everybody else wants when it comes to practically almost everything -- more value for our $. Dahlia did all that without us feeling even a fleeting wisp of sales pressure from her. Dahliamazing! We are now more than adequately covered. Thanks again, Dahlia and EIS, for this priceless peace of mind that we are enjoying daily :) read more

Fast, efficient, easy to talk too. I have my car, home insurance and earthquake insurance with them. lowest price compared to other company. 2 years with them. read more

One of the best service I had for the past 10 yrs of driving in Los angeles. Great staff, fair in pricing and never had any problem for almost 4 yrs of service I really recommend them for any kind of insurance from home, auto and life insurance too. Kudos to Melanie one of the best agent out there. She will help you in anything you need. Look for Melanie!! read more

Dahlia and her team have take great care of us over the past few years. Whenever I have a question or a change, I just shoot them an email and within hours, I receive an email back or a phone call. Insurance (billing and rates) can often be confusing, and rates can vary dramatically. Dahlia always takes time to explain everything very clearly, and she's always looking at ways to help us save money. When it comes to an insurance claim or accident, they are able to personally guide you through this process. It's not always as easy as the commercials make it sound...trust me. It really helps having personal service in times like that. Highly recommend them for home / auto insurance! read more