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    OnGuard Insurance

    4.4 (74 reviews)
    Closed Closed
    Updated 1 month ago

    Get a quote

    Response time

    2 hours

    Response rate

    100%

    Services - OnGuard Insurance

    Car and truck insurance

    Motorcycle insurance

    Homeowner or property

    2 More Services

    Vehicle

    Boats and watercraft insurance

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    Recommended Reviews - OnGuard Insurance

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    Photo of Ari M.
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    4 years ago

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    4 years ago

    I've used this agency for quite some time. They really take care of everything and help you find the best rates. I highly recommend them.

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    4 years ago

    Veronica from OnGuard insurance provided me with exceptional customer service today! Let's just say she made my day. Thanks Veronica!

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    Page 1 of 2

    Ask the Community - OnGuard Insurance

    Review Highlights - OnGuard Insurance

    I felt more at ease because Henry was able to walk me through the process and give me quotes that were affordable.

    Mentioned in 13 reviews

    Read more highlights

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    Liberty Mutual - Liberty Mutual

    Liberty Mutual

    (5 reviews)

    Involved in an accident filed a claim. The initial inspection was completed. The body shop called…read moreon 7/13/21 asking for a Supplemental Inspection because the estimate from the initial inspection would not cover the damages to my car. The Bodyshop sent an email to the adjuster and the inspector on 6/14/21 with pictures asking for a supplemental inspection. We received no response so we sent another email and called on 6/16/21. We were told over the phone that they need an inspector to come out and photos would not suffice due to the extent of damage. They would let us know when the adjuster would come out. We didn't hear from them so on 6/19/21 we sent another email and called. Every few days we'd call/email. Yesterday I spoke to the adjuster handling my claim and he said they had no inspectors available. According to him, He had put in the request but he's "not sure what happened with the request." My we put in the request for a supplemental inspection 4-5 days after I got a rental vehicle. For 25 days we've been calling the adjuster and general customer service because we kept getting the run around. 30 days had elapsed on my rental and I was told they would not cover the rental because the contract states that they would only cover a rental for 30 days, and as "an atty. I should know that." I replied yes, but a contract requires you to uphold your end of the duties and responsibilities-part of which is to inspect the car so parts and labor can be approved in order to repair my car. Also, the purpose of the rental is to allow me to have a car while my car is being repaired. We gave liberty mutual more than a reasonable amount of time to come and inspect the car and should the repairs have taken longer due to factors outside of their control I would understand that I would be on the hook for the rental. The fact it has been 25 days we've been calling and emailing while my car sits at the lot is extremely frustrating and improper. We still cannot get anyone to tell us that an inspector has been scheduled and the rental is being charged to me as of now. Btw there is no dispute as to liability or coverage. They just aren't responsive! My Safeco/Liberty Mutual claim number is 045764191.

    This company sends out spam emails! When you click on unsubscribe, the link takes you to a login…read morescreen with NO unsubscribe option!

    OnGuard Insurance - autoinsurance - Updated May 2026

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