Trying to get $17000 for pulling a 48x56 inchpiece of particle board out of our bathroom..did not…read morefix problem. They started without insurance clearance..then started demanding money after we told ALL of them not to proceed because we had no money..we are trying to save our home with a reverse mortgage that has now stopped..I believe this is delinerate.we can no longer pay our bills on our social security.seniors stay away from these guys..

I changed my review of Robinsons to a positive as they have resolved the issues we had. Once I was…read moreable to deal with a different manager they quickly addressed the issues I have and I would now use them again. They also were the only company that came out at midnight in a weekend to help us and that was awesome service.

Came out for a quote. Looked at the job and said he was not able to do it (which is fine) and then…read morelater texted me and wanted a payment for his time stating his page says he charges to come out. I actually never saw his page and during all conversations he never stated anything about a fee. Then I looked at his page and it says free quotes. Seems odd to me.

Restoration Compass and Derick Scott Review…read more I happened across Derick and Restoration Compass while searching Reddit for answers to flood mitigation questions. My basement had flooded due to a burst water main, and I was suspicious of some of the charges listed on the mitigation invoice. After seeing Derick's offer to help another Redditor, I immediately reached out to him. Derick meticulously reviewed the invoice with me over Google Meet (we're in different states), and he identified line items where I was being double- and in some places, triple-charged. His knowledge of flood mitigation services was evident from his initial estimate of what my sq ft cleanup would typically cost for the flood category, and throughout our discussion of line items. The invoice took about an hour to go over, and Derick promptly answered all of my follow-up texts with questions. I knew there was something not right about the bill, but I didn't understand the extent to which I was being overcharged. Derick not only identified billing "errors" but he also took the time to explain the nuances of the charges, ensuring I had a clear understanding of the services. Derick was professional, approachable, and genuinely committed to making sure I had enough information and understood what I was talking about to refute invoice items. I highly recommend Restoration Compass to anyone facing a flood situation and feeling confused by the necessity and/or cost of professional mitigation services. If I had known a service like Derick's existed, and what I would be getting from a consultation, I would have called Derick before calling my insurance company, and most certainly before calling a mitigation company. I couldn't be more satisfied with the service and responsiveness. Thank you, Derick, for all of your help!

The company owner promptly replied to my service request for mold remediation. They are a…read moreprofessional company that deals with a lot of mold issues. He explained their services in detail. They are not cheap, but they are very detailed, high quality, and warranty their work unlike some other companies. If was not balancing 3 parts in 1 project on a fixed budget, I would have immediately scheduled them!!

From the owner: Since 2008, Linnton Restoration has been Portland's premier damage restoration company, setting…read moreindustry standards in water damage repair, fire restoration, and mold remediation. From humble beginnings as a family-operated business, we've grown into a full-service restoration enterprise serving the greater Portland metropolitan area with 24/7 emergency response capabilities and state-of-the-art equipment. "Our commitment to excellence isn't just about fixing properties; it's about restoring peace of mind to our community members during their most challenging times," says Leta, Linnton Restoration's founder and CEO. This dedication to customer care, combined with our IICRC-certified technicians and cutting-edge restoration techniques, has earned us recognition as Portland's most trusted restoration service provider. Looking ahead, Linnton Restoration continues to expand its service offerings while maintaining its core values of rapid response, technical excellence, and customer satisfaction. Our recent investments in advanced moisture detection technology and eco-friendly cleaning solutions demonstrate our commitment to combining traditional craftsmanship with modern innovation, ensuring we remain at the forefront of the restoration industry in the Pacific Northwest.

Last week my family learned we had a broken pipe in the crawlspace beneath our house that had been…read moredumping filthy water out into the area for an unknown amount of time, and the state of things down there was bad. As I learned, the first step in dealing with the issue was finding a company for remediation services, and the plumbers I contacted recommended ServPlus to do the work. I called, and everyone I spoke to was professional and helpful, which I really appreciated as this was a stressful situation. They even happened to have someone in the area the day I called, so I quickly got a quote and was able to arrange a time for them to come out and do the work. I would like to give a special thanks to the team who showed up - Christian, Chase and Ian. They were on time, kept me updated about what was going on, and answered all my questions. I am very happy with my experience with ServPlus.

The staff at ServPlus made the job quick and stress free. Brittany picked up a sample of the…read morewater-damaged drywall, and on the next working day Christian and Annika came to remove damaged drywall and set up the fans for mitigation. I was glad that it happened so quickly and they were very professional. Thanks again to ServPlus!

**Absolutely amazing!**…read more Riley Reed, I just have to say thank you, thank you, thank you! The floors look absolutely amazing. The guys were so thorough and did such an incredible job. My husband even pointed out things they fixed that the other company definitely did not like tacking down boards that had been causing squeaking. We couldn't be happier with how everything turned out. After two years, being able to finally unpack and enjoy our space is going to be so wonderful, especially with the holidays right around the corner. We were so impressed with their work that we plan to hire the same company to continue the flooring through our living room and dining room. Thank you again for doing such a beautiful, thorough job. We truly appreciate it more than you know!

I'm genuinely confused by the positive reviews because our experience has been incredibly…read morefrustrating. I've managed several renovations over the years, including projects remotely, and this has easily been one of the most disorganized and painful experiences I've dealt with. Our project has been ongoing since March, with seemingly endless delays and very little progress. I understand that insurance involvement can complicate timelines, and we've tried to be patient. However, we eventually signed paperwork agreeing to self-fund the project specifically to eliminate those obstacles and get the work completed. Despite that, the delays have continued. Communication and project management have been incredibly poor. The team has been consistently unresponsive, has confused our project with other jobs, and has repeatedly sent subcontractors to our home who either had no idea what they were supposed to be doing or arrived with a completely different understanding of the scope of work. Based on conversations with various people who have been in and out of our home, I've gotten the impression there may have been some internal management changes, which could explain the disconnect. Regardless of the reason, the lack of organization, communication, and accountability has been unacceptable. It genuinely feels like no one is overseeing the project, and we've been left to constantly follow up, clarify details, and coordinate work that should be managed by the company we're paying. Remediation is already a stressful process for homeowners, and the last thing anyone needs is a company that makes it significantly more difficult. After months of frustration, I cannot recommend this company and would strongly caution others against hiring them.

We had a dishwasher leak water into the crawl space. Called Rutman for estimate and got the work…read morecompleted. They were prompt & continued with the communication, they performed the work to our satisfaction for a fair price. I would definitely recommend them for any remediation work!

We hired Harris Restoration following a dishwasher leak, based on their strong reviews, but our…read moreexperience was very disappointing. Work was performed multiple times without prior approval or any written scope changes. Communication was extremely poor--many of our calls and emails went unanswered, and we often had to follow up repeatedly to get basic information. We also found ourselves continuously having to check if they were doing things properly. For example, they neglected to take moisture readings before removing the drying equipment to ensure that our house was indeed dry. Although they apologized, the same issues continued throughout the project. Dealing with a home mitigation situation is already stressful, and the lack of communication and clarity only made it worse. It is incredibly unsettling not knowing what is happening in your own home. Based on our experience, we would not recommend Harris Restoration, especially for insurance-related work, where clear documentation, transparency, and consistent communication are essential.

ServPro does great work, no matter how challenging the job!…read more The team taking care of a serious leak & water damage was thorough, professional, and their work exceeded all expectations!

In the process of selling our home, the inspector had noted "possible bio-organic growth" in attic…read more I knew there was no way this was possible, as I am up in the attic very regularly, and it is in very good shape up there (the roof is also newer as well). To satisfy the buyer however, I had an inspection done by ServPro so that they could write something up for me to give the buyer saying that it had been addressed and that there was no mold. The technician who came out was a very friendly, nice guy. He explained to me that what he saw in the attic was nothing more than discoloration of the wood, and there was definitely no mold. He told me they see this all the time in Oregon, and it's not a very big deal, but inspectors have to list it as "possible growth" just to cover themselves from potential lawsuits. He told me they would treat it with something (though he didn't mention what), take photos of it, and write-up a report to give to the buyers. He was out here for probably 30-45 minutes, including the time it took him to do his thing in the attic. The cost for all this? $500. Truth be told, I'd be leaving 5-stars if it wasn't for the cost. I personally would have expected something like this to cost around $300. I figure his time is probably worth $100-$150 an hour (including driving to my house), plus spraying the product, and writing up the report. So I do feel the price was greatly inflated as they know that in my position as the seller, I really have no other choice but to satisfy the buyer. That being said, if it wasn't for the outrageous price for 30-45 minutes of his time, I would be leaving 5-stars. However, I'm going to leave 3-stars because of this. I have no issues with this company as they were all very friendly, responsive, and polite. I just think that $500 is a bit of "price gouging" for something so simple. I would have had no problem doing this myself, I'm just not an official company, so I couldn't give my buyer a nice letterhead saying there was no mold. In summary: Fantastic company, friendly and punctual employees, but drastically inflated prices.