Karissa has been cleaning my house for a few months now and she is absolutely fantastic !!!! She is so friendly and thorough in her cleaning. I don't know what I would do without her. I have been with Serenity since before COVID and couldn't imagine a better cleaning service. read more

This is a fantastic company! Natasha is unbelievable!! A definite 5 Stars!!! I also want to mention Kyleigh and Jocelyn! These girls work so hard and do a great job! We are very pleased with them! Very trustworthy, friendly and polite. Plus do a great job!!! CC M. read more

These gals are impressive. Not only were they friendly and extremely easy to work with, they went above and beyond to ensure my parents were 100% satisfied with the cleaning job. Kudos to you two for being exactly what we needed, when we needed it!! Much appreciated, and thank you for being so kind to my parents! read more

I had serenity cleaning come and clean my home last month before a houseguest came from out of town. The owner came and did her estimate, made comments that my house was very spotless. My house is always very clean. I like to have a cleaner come in about every 2 to 3 months and scrub the places that I don't get to. Like cobwebs, the showers etc. They sent 3 people to my house. When they arrived I was hesitant because it was 2 young boys and then later a young girl came, dropped off by the office lady. Three people cleaned for 2 1/4 hours which equals about 61/2 man hours between them. Generally 2 people come and clean my home and it takes them 2 hours which is approximately 4 man hours between 2 people. I did not want the young boys in my bedroom because I am a single female. So the girl was supposed to clean my bedroom and my master bathroom. She completely missed the cobwebs in my bathroom after I made a point of letting the owner and the cleaners know to get all the cobwebs. She missed dusting the headboard on my bed, she didn't clean the mirror on my dresser. Dusting my headboard and cleaning the mirror on the dresser are really super basic things that are supposed to be done when someone cleans your house. I would had been embarrassed if I hadn't noticed and cleaned those items myself before my houseguest arrived. They didn't vacuum, shake or in any other way clean the black mats in front of my stove and kitchen sink. They moved them to mop the floor because they were stuck to the floor after they were put back on top of a wet floor. The rugs were covered in cat hair and debris, worse than they were when the cleaners arrived because they had wiped crumbs from the counter or whatever onto the floor. They didn't even touch the sliding glass door in my dining room, which is something that every other housekeeper has always cleaned. They almost missed cleaning the sliding glass door on my bathroom shower in the hallway but I caught that right before they left and asked them to clean it. They didn't vacuum the cat hair off of the floor well enough before they mopped so I had white cat hair stuck to my floor because it had gotten wet and then wiped around on the floor. I let the manager know by email when I noticed that the kitchen rugs hadn't been vacuumed. She said they don't usually vacuum them because it messes them up. But every other house cleaner that I have always had for the last 10 years has cleaned the rugs, so truly it's just an excuse to cover for her team being slack. Then when I realized that my headboard hadn't been dusted and my dresser mirror hadn't been wiped down and my sliding glass door in the dining room hadn't been wiped down, I sent another email and let her know. She did not even bother to respond, just sent a bill. These kids were in my house for 6 1/2 man hours and couldn't finish the most basic stuff before they left, although every other house cleaner covers those items in 4 man hours. Which by the way I didn't give them a time limit so it wasn't like they were in a rush to get it done by the time I allowed. They were just slack and didn't do it. At 2 1/2 extra hours that I was billed for and they still couldn't clean the most basic, out-in-the open items. They were nice and super friendly but completely lacking as housecleaners. I don't pay people to come in and be my friend, I pay them to come in and do the service that I am paying them to do. If the owner or someone from the office had addressed my concerns I would not have left this review. But the fact that I was completely ignored and blown off and still charged several hundred dollars pisses me off! It's unprofessional, rude and disrespectful! I see that they have had good reviews in the past but note that two of them were five years ago and one of them was two years ago. Apparently a lot has changed. I would not recommend this company, there are much more efficient cleaners with owners that actually care about the customers concerns. read more

sanitary cleaning of some rooms prior to major surgery. Hard working w/ very good results @ a fair price.

I want to thank your staff so very much. Every month I have a beautiful clean, good-smelling house again. The crew are always on time, cheerful with a smile and good words for me, get right to the job quickly and thoroughly. Obviously well trained, they do what's required and always pleasant and accommodation if I ask more of them. So a virtual hug to my crew and "Well done". read more

Serenity has cleaned my home several times in the last few years and I am always pleased with the results! The owner, office gals, and cleaning crews are all very pleasant, personable and friendly people and they genuinely care! I feel very comfortable chatting with them and having them in my home whether I am there or not! I would say I am a fairly picky person when it comes to cleaning and notice the smallest details, and though they are not perfect they are quick to correct any mistakes at the time and remember it for the future. And when I have had a question or concern for the office, the owner, Brenda, and office gals have always addressed it professionally and with my best interest in mind! Since I am not on a regular schedule I have had the pleasure of having several of the crews in my home and Medora, Tia, and Justin (the crew supervisors) are all amazing and even though they each have their own style they all deliver a consistent product! The staff seems genuinely happy with the work they do too! I have heard several times that they love their jobs, which is rare these days and it definitely comes through in their cleaning and their good natures! I love that they get in and clean the entire house, every nook and cranny, and all those tough, time consuming jobs I simply can't find the time to do. It is always a relief and peace of mind when they come make my house sparkle (and smell so good too!) and then I have more time to spend with my family rather than cleaning up after them (at least for a little while!) Thank you Serenity Cleaning for being such an all around wonderful and professional cleaners! Go with Serenity, they are worth it, you can be confident they will do their best and always make any situation right for the you! read more

Had my first cleaning with Serenity Cleaning, they came recommended to me and I am so happy with their service, It was so nice coming home and my house was so sparkling clean, they did an amazing job and price is reasonable. I highly recommend and have already told several friends about them. Thank you Serenity Cleaning! read more

Serenity Cleaning has been taking care of me for a few years now. I also use them for open house preparation and pre-marketing cleaning on homes. They always leave the home looking great and not smelling like chemicals. They work well with clients and take care of our last minute cleaning needs. read more

The owner is great to work with and very accommodating. She has put together a great team of people. I fully recommend their services to anyone in the area! read more

I shopped around FOREVER trying to find a decent home cleaning company. Word of mouth unfortunately didn't help and everyone I called I felt was far to expensive!! Serenity did an AMAZING job for an extremely affordable price... their quote was almost dead on and there were no surprises! I even stopped by my house during the time they were cleaning and all of the ladies were very nice. I am going to continue to use them FOREVER! read more

Thank you Serenity Cleaning for cleaning up my latest rental. Your crew did a fantastic job. Very polite, efficient and hard working. I have used your service in the past and have always been impressed your company. When the crew arrived they immediately got down to business and where very professional. I highly recommend this company for any home cleaning needs. read more

I have worked with Serenity cleaning for years now. They take the time to care about each individual client. In a world where customer service is often forgotten I have found them to be top-notch. I would highly recommend them. read more

I don't have a regular cleaning service and needed one for our move out. I contacted Brenda and she was out to our home in 2 days to assess what needed to be done and give a fair estimate of cost. They have a professional staff who called me prior to arriving and did an exceptional job cleaning out the home for the new owners. The new owners complimented us on how they appreciated having a spotless home to move into. I would use Serenity again for any of my needs. read more

Serenity has the greatest teams. It doesn't matter which team that comes to your home or place of business, they are trained the same, so you get the best every time. Love how my house shined. read more

I used this service and found it to be very good. The crew worked hard and did what ever we asked. Would and have used them again and again.