Customer here for 35 years. Put in a claim for an unknown charge. Now the account is all locked up…read morein case of fraud my only solution thru their inept customer service is to open a new account. I specially asked when I filed dispute if this would impact current transactions and was told no Waiting for branch manager to call me back as I either want this fixed or I will be finding another bank Meg the branch manager did use common sense and got this resolved quickly. I'm changing from a 1 star to a four star because oh her l. Your customer service toll free group is the worst

I stopped by this KeyBank branch recently and had a good overall experience. KeyBank itself is a…read morebig regional bank in the U.S. offering checking, savings, credit cards, loans, and mortgages -- basically all the financial services most people need. The branch was easy to find and the staff was friendly and helpful. They answered my questions about opening an account and talked me through some options without making me feel rushed or confused. It felt like they really wanted to help rather than just push products. I also liked that KeyBank offers online and mobile banking that's simple to use -- I could check my balances, deposit checks, and move money right from my phone. Overall, this branch is solid if you need everyday banking services and someone there who won't treat you like just another number. I'd recommend giving them a try if you're looking for a local bank with both in-person and digital support.

Just called twice; both times answering voice "Thank you for calling"; then a dead space, then…read more"Thank you for calling, goodbye." No one answered their phone. And this company is advertising for business? If that's how they begin with potential new customers, it's obvious folks should go elsewhere. Disappointed - thought American Family Insurance was one of the top rated insurance companies.

American Family Insurance, Seth Carson Agency is the best resource a new business owner can have!…read more Since moving from State Farm I now feel like I have a business partner looking out for my insurance needs vs. saying yes I have insurance but don't even know who my agent is. Seth Carson, and his team (especially Amber Bivaletz) have the best communication in the industry! Thank to their expertise I am now confident that I have the right insurance in place for my business and my family. They took care of my business, cars (including work vehicles & classic cars), homeowners, earthquake, life insurance, and my new favorite policy Umbrella! If you want more than just an autopay bill that comes out once a month, and you are looking for a business partner to look out for your liability you need to give Seth Carson & Team a call!

After 9 years, I have a small minor fraction on my windshield. They were terrible. They never…read morecalled me back and then I had a brand new Cadillac, and they wanna put a cheap windshield in, I had to pay the difference to get a manufacturer window cost $457, it was supposed to be a $100 deductible. I've paid this company 40 something $1000 and 9 years in little accident in years, and they can't even step up to the plate or even call me back and say how is everything? And when I talk to the claims department, they said it would only cost a $100. And then when I get back days later, I had the class. Please call me up and say it's going to be $457 because your insurance denied you for The factory windshield for the car when it was only 2 days old irate.This insurance company , a zero and I will go find me another insurance company that will take care of me when I need them

At the end of the day, the agents lack of attention to detail cost me an extra $500 over the…read moreoriginal quote. They may have been awesome at one point but I found the experience to be frustrating. Would not recommend them.

Trusted Allstate and purchased a plan for our home and vehicles. This is our second home we trusted…read moreto be covered. Denied coverage for over $65000 worth of damage to our home. Home was accepted as anyone's would be and water damage occurred recently. Extremely frustrating and upsetting right before winter. No discussions no considerations or appeals just straight denial within 4 days of reporting. This was also 10 months after reporting previous concerns where an adjuster was not even sent out. Feeling literally left out in the cold with 5 children and hoping we can find another company to holds up their end of the "homeowners insurance" policy.

I strongly recommend this agency! A special thanks to Debby who handled my claim so quickly and…read morepleasantly! My truck was damaged by an unknown driver. Debby handled the claim in a friendly and professional manner and the job was done within a week. Great agency!

This place is great. Friendly staff (especially Sherri) and great rates. I called 4 places and this…read moreone was the best in price. It was easy and they called me back right away. I highly recommend.

Scott Richards Insurance was a great find. We had just bought our boat (Cutwater) from Bellingham…read moreYachts who suggested them. Sherri found us the right package for our needs. She and her company continue to serve us well.

It has been a pleasure working with this office. Everyone is friendly, helpful, and very…read moreknowledgeable about insurance. They make the process easy and stress-free.

Teresa and the team at State Farm are always so helpful and welcoming. They have always been quick…read moreto respond to any questions and patient to explain anything I don't understand. Highly recommend the team at Portal Way State Farm

Kat at Marine Documentation was so fantastic to deal with. We had a not-so-straightforward process…read moreof purchasing a boat in Seattle to bring home to Vancouver and she was excellent through the whole process. Worth every penny of their service, I'm a notorious DIY'er and have imported cars across the border, but for the cost, I'd absolutely choose to use your services again Kat. Saved us time and anxiety trying to sort through everything ourselves. Thanks again for being so great to work with and communicate with.

I used Marine Documentation for a boat purchase. Kat was professional, efficient and caring. The…read moretransaction could not have been smoother or quicker.

I used to use national chains like H&R Block and Jackson Hewitt to have my income taxes prepared…read more Because I got sick of paying the exorbitant amount of money these companies charge me for simple tax returns, I reached out to several local companies. Everything went very smoothly from start to end with Nissen and Associate. McKenzie, the office assistant, responded to my inquiry promptly. It was easy to set up an intake appointment with one of their tax preparers, Michelle. I dropped off my tax documents with Michelle. She emailed me with a couple of questions before finishing up my return. I swung by the office and signed a couple of documents to authorize them to file taxes on my behalf, and that's it! Painless! Because Michelle was able to give me a great discount, I paid significantly less than I paid H&R least year. I only interacted with McKenzie and Michelle, but they are both friendly yet professional. I loved that I never felt rushed or they never tried to upsell anything (like other companies I mentioned above). I highly recommend Nissen and Associates! If you end up using their service because of my review, don't forget to mention Masanori sent you!

Very positive experience year after year. Michelle is friendly, confident and clear. I appreciate…read moreand trust her!