One star for having a location on Friday Harbor and another star for having an ATM. No other stars…read morebecause said ATM was not functioning when I needed it, and that is unforgivable. Try harder Wells Fargo, try harder!!!

Worst customer service I have ever experienced from a financial institution. Not only do they…read morecharge you money for depositing cash, but they also refused to return three phone calls in a 10 day period to address my concerns. Unfortunately with my current business situation I have to keep using them. Would not recommend to anyone.

Despite being the only bank on the island where I live - I am now really considering joining a…read morebetter, larger bank on the mainland. I've found most of the people working here to be unfriendly and often rude, service to be inconsistent, and I get lectured when I make what they consider a large withdrawl, but they refuse to tell me what they consider large and when I need to let them know ahead of time.... Then there is the fact that they are notoriously bad with wire transfers - yet they charge fore redoing a failed transaction - charging over and over again if they make a mistake. How is that OK? They seem to treat some customers as adversaries, rather than as customers. I'll give two starts rather than one, as there is one very nice teller who is new to the band, and is always pleasant to work with.

I love these folks. The tellers are always friendly and polite. The managers work hard to get…read morethings done. I've had my account there for over 15 years, and never had a problem. This is unusual, but its a small bank, and that makes a big diffeence.

From the owner: Since 1890, Banner Bank remains committed to being the best provider of financial services in the…read moreWest. Throughout our history, we've focused on delivering competitive financial services to the clients we serve. Our motto, 'Do the right thing,' is much more than a slogan at Banner Bank. It's truly what we expect of our employees and one another as colleagues. Banner Bank is heaquartered in Walla Walla, Washington, with locations throughout Washington, Oregon, Idaho and California.

Let's start with have both a business account and a personal account with Peoples bank. I set up a…read morebill pay for my rent to be paid on 9/30/22. The bank did not do anything until 10/3/22. It still has not arrived to my landlord today, 10/11/22. There will be a late charge, the bank say there will be a $30+ stop payment fee, it is a hard cost for me even though it is their error. The bank thinks I should explore other options beyond bill pay. Clearly the bank offers a product that they do not stand behind. My account was debited for the rent on 9/30/22, it was clearly stated on my statement. Now I have to pay for stop payment fee, late fee on rent, overnight expense to get money to landlord.. Not good business practice on the behalf of the bank. Don't use this bank for business or personal accounts!

Let me start with, I don't bank at peoples, my wife does, by my account and business accounts are…read moreheld elsewhere. I usually go through the drive through to deposit my wife's checks but I went in the lobby today and TJ at the anacortes branch called me over. As soon as he saw my wife's name on the check he knew who She was, who I was, asked about our business, asked how my wife was doing, how MY job was going, I honestly felt like I was talking to an old friend. I left people's lamenting the fact that I don't get that kinda customer service from my bank OR the bank holding our business account. And now I want to switch. He deserves a raise.

Our experiencing in securing a loan with Bank of the Pacific was excellent. Our loan officer Stacy…read morewas fantastic. She was very knowledgeable, was proactive and communicated with the appropriate people and businesses well. Without her, buying and selling our house could've been a lot more stressful.

From the owner: At Bank of the Pacific, the words "neighbor" and "hometown" are not just words. We get to know your…read morestory and invest in the communities we serve. We have more than 50 years' experience in the Pacific Northwest. Our focus on community and commitment to our employees and customers is what defines us. We're a full-service bank. We offer personal checking, savings, loans, and investment accounts. We also offer business loans and products, merchant services, treasury management services, and small and large commercial loans. We are an SBA-preferred lender.