These folks are incredible. They have helped us through what for us were tricky situations,…read moreproviding solutions in helping us deal with my brother in Chicago with Alzheimer's. They know their stuff and how to use it to help. I cannot recommend them highly enough.

Had great service by the manager, tellers and especially Sandra in member services (second time I…read morecame in ) . I appreciate them taking time to explain there banking products and services. Super nice Sandra was !! Thank you ! Also Phil S from the north branch got back to me Immediately over a small problem!! Wow exactly why he's in management !! Impressed with chase today!

I'm 18 years old, and was looking to get my first credit card with Wells Fargo. I went online and…read moresubmitted my information and the card that was recommended for me was a Wells Fargo Secured credit card which I had to put money down on as my line of credit to use it. I was completely ok with that and verified that they may take $500 out of my checking account for the card as my line of credit, and submitted my application. Shortly after applying for this card however, I realized that I qualified for a college card with better benefits and lower interest, so as soon as the card came and they took the $500 out of my bank account I went in and cancelled the Secured card in favor of the College card, and a nice account named Heather helped me do it. I was told the money would be returned in 3-5 business days, no problem. After 5 business days I emailed the accountant Heather who helped me to ask about the delay, and over the course of several days and emails later, she tells me it may take up to 30 days to get my $500 refund. 30 days, not 3-5 like I was told by their credit department rep, 30. At this point I was frustrated, being an 18 year old college student, I don't exactly have $500 to throw around willy nilly. I thanked Heather for her assistance and waited. Today marks 30 days since my cancellation of the card on January 27th, and still no refund. I went in and spoke with Heather again who contacted their financial representative and apparently there had been an "error on their part" that requires 14 days of research and paperwork, and after another 14 days of waiting, they will CONTACT me to discuss the problem and then make ARRANGEMENTS for my refund. At this point that means after 44 days of waiting, they will contact me to tell me how much longer I will have to wait in addition to that. Horrible service, ridiculous wait for my refund, and I received an awkward apology from Heather on my way out about how "unfortunate" the situation was. Yes, it is very unfortunate. I can't believe it takes over a month and a half to return MY money from your own departments into an account that I have with your company! As soon as I have the opportunity too, I will be closing my accounts at this banking chain. I feel as though I was taken advantage of and that they're in no hurry to return my deposit, and the lack of correct information they gave me about the wait time when I went in to make the card cancellation is absolutely ridiculous.

What a great branch manager Lisa and Heather are knowledgeable and friendly. Customer service is…read morewonderful at this branch they not only know their jobs but are wonderful people!

Customer here for 35 years. Put in a claim for an unknown charge. Now the account is all locked up…read morein case of fraud my only solution thru their inept customer service is to open a new account. I specially asked when I filed dispute if this would impact current transactions and was told no Waiting for branch manager to call me back as I either want this fixed or I will be finding another bank Meg the branch manager did use common sense and got this resolved quickly. I'm changing from a 1 star to a four star because oh her l. Your customer service toll free group is the worst

I stopped by this KeyBank branch recently and had a good overall experience. KeyBank itself is a…read morebig regional bank in the U.S. offering checking, savings, credit cards, loans, and mortgages -- basically all the financial services most people need. The branch was easy to find and the staff was friendly and helpful. They answered my questions about opening an account and talked me through some options without making me feel rushed or confused. It felt like they really wanted to help rather than just push products. I also liked that KeyBank offers online and mobile banking that's simple to use -- I could check my balances, deposit checks, and move money right from my phone. Overall, this branch is solid if you need everyday banking services and someone there who won't treat you like just another number. I'd recommend giving them a try if you're looking for a local bank with both in-person and digital support.

I've been banking with them for a long time. Always great service and right on time for…read moreappointments!

My husband and I visited Wells Fargo bank in downtown Anacortes, WA to open a savings account…read more Matthew Bavaro clearly explained the choices we had. We were pleased that a modest opening balance would give us a no-fee account as long as we maintained that level of funds. Also, the interest rate is higher at Wells Fargo than similar accounts in town. Matthew was polite and welcoming, making us feel like valued customers. It was a pleasant experience and we will not hesitate to call on him should other banking needs arise.

Constantine did a great job. Was Patient, pleasant, and efficient !!!…read more Appreciate it. Cheers B

This was my first time getting insurance and my experience with insurance agent, Konstantin was…read morevery positive! He was very responsive when I had any questions and guided me through the process. He made sure to go through all of my options with me so we could find the best policy. This experience definitely made the process very simple and easy!

Great place, good people…read more Mandy understood my concerns. I needed help with my daughters taxes, while my daughter was in college. Mandy understood how to process a large inheritance for my daughter, taxes for deceased father, and discounts from attending college. Fast, efficient and reasonable. Thank you.

Wouldn't send my worst enemy there. Information was handed to them summer 2021, just got notified…read moresummer 2022 after taxes had been filed in March, a piece of key information was not there when we needed it and now we are facing probably penalties from our beloved IRS. if at the least interest owed.

We were clients of this State Farm agency for over 10 years under it's previous owner who retired…read more We were apprehensive about the change to a new agent. Having dealt with the Heather Ladd agency for the past two or three years we are completely won over! We have our home, vehicles and RV insured thru them. Every interaction with them has been very easy and problem-free. Questions are answered promptly and even more important, accurately. They are very responsive to their client's needs, which unfortunately, is not always the case in the insurance industry. Most often, we speak with Kelly. Mostly because we find her to be very knowledgeable, understanding and efficient.

As a company State Farm has become horrendous to deal with. I'm the perfect customer with…read moreimmaculate record and credit rating etc. I insure a truck in Idaho (soon to be cancelled), and a motorcycle in Anacortes WA (just cancelled), and insured a jet ski in Juneau AK (cancelled). The individual agents seem ok, but their interface with underwriting is a confusing mess. By insuring assets in different states things got really messy for me. It took months to be refunded from the jet ski cancellation, and weeks for a second vehicle cancellation in WA. Then because I insured my truck in Idaho underwriting cancelled my motorcycle in Anacortes!!! What a terrible company. I'll NEVER deal with State Farm again. Maybe the others are as bad but they cannot be worse! Sorry Heather Ladd, you may be great but the corporation you represent is the worst insurance experience of my life. AND I'm the poster child good customer you WANT. Getting quotes on truck for Idaho and I should be State Farm free soon.

Kat at Marine Documentation was so fantastic to deal with. We had a not-so-straightforward process…read moreof purchasing a boat in Seattle to bring home to Vancouver and she was excellent through the whole process. Worth every penny of their service, I'm a notorious DIY'er and have imported cars across the border, but for the cost, I'd absolutely choose to use your services again Kat. Saved us time and anxiety trying to sort through everything ourselves. Thanks again for being so great to work with and communicate with.

I used Marine Documentation for a boat purchase. Kat was professional, efficient and caring. The…read moretransaction could not have been smoother or quicker.