We're thankful that our realtor Kaysie Berry chose Cross Country Mortgage for us to work with…read more Melanie contacted us right away to get the process moving. Her team was friendly, knowledgeable, efficient and always available to answer any questions we might have. I would highly recommend Cross Country Mortgage without reservation. They helped make what can otherwise be an overwhelming process, painless.

I wanted to express my gratitude to this wonderful team. They helped us in what seemed like the…read moremost desperate of situations to help us secure our beautiful home. Melanie, Marcie, and Jennifer are dedicated to their customers. They answer emails at all hours, answered all of my questions no matter how silly they seemed, and even sent us the sweetest congratulations card when we moved into our home. We wouldn't have our dream home if it wasn't for this team. They work hard, fast, and will do everything they can to get you the best deal possible. They don't give you a bunch of fluff and aren't afraid to give you the real picture. We had tried working with BECU before and we felt like we were just a random case, being pushed through the line. Melanie and her team dedicate themselves and become your best friends. Even when the times seemed bleak and we wouldn't be able to close on time, they did everything they could to pick our spirits up.

Diane Martin and all of the staff at Caliber are fantastic! Very responsive, thorough,…read moreconscientious, and knowledgeable. We rain into a major problem during the VA appraisal process and Diane really went above and beyond for us!

Ryan helped me buy my first condo a few years ago. He described the process so clearly and answered…read moreevery question I had (and even ones I didn't know that I had) completely and in a way that a first-time home buyer could understand. He guided me through the process from start to finish and often times followed up with me to ask how other people in the process were treating me. He was always on point and timely with responding (like, immediately). I never had to wait more than about 5 minutes for a response. Highly recommend and we will be going with Team Martin when we need to upgrade!

Let's start with have both a business account and a personal account with Peoples bank. I set up a…read morebill pay for my rent to be paid on 9/30/22. The bank did not do anything until 10/3/22. It still has not arrived to my landlord today, 10/11/22. There will be a late charge, the bank say there will be a $30+ stop payment fee, it is a hard cost for me even though it is their error. The bank thinks I should explore other options beyond bill pay. Clearly the bank offers a product that they do not stand behind. My account was debited for the rent on 9/30/22, it was clearly stated on my statement. Now I have to pay for stop payment fee, late fee on rent, overnight expense to get money to landlord.. Not good business practice on the behalf of the bank. Don't use this bank for business or personal accounts!

Let me start with, I don't bank at peoples, my wife does, by my account and business accounts are…read moreheld elsewhere. I usually go through the drive through to deposit my wife's checks but I went in the lobby today and TJ at the anacortes branch called me over. As soon as he saw my wife's name on the check he knew who She was, who I was, asked about our business, asked how my wife was doing, how MY job was going, I honestly felt like I was talking to an old friend. I left people's lamenting the fact that I don't get that kinda customer service from my bank OR the bank holding our business account. And now I want to switch. He deserves a raise.

We recently purchased our first home with The Awesome Nossum Real Estate Group and with that, we…read morewere introduced to Dan Keller and his team. Throughout the whole process, Dan and the entire team were absolutely outstanding to work with! They had us pre-underwritten within just a few short days and once we put in our first (and only!) offer, his entire team was looped in on where we were in the process and what they needed next from us. We were given weekly email updates, had Tuesday phone calls to ensure we had a platform to ask any/all questions and then provided immediate responses/follow up to our emails. On top of outstanding communication, knowledge and follow through, they are also just kind, genuine people! They were so good to us and truly helped us to celebrate that moment that our loan was finalized on the day we were closing on our house. We knew immediately after meeting with Dan that he would be our mortgage broker and I'd recommend his team to any and all looking to finance a mortgage.

This team of professionals completely ROCKS! We were moving from out of state, and we wanted to buy…read morea home. We had a tricky situation due to the fact that my husband had not started his new job yet, and I was unable to qualify due to a crazy foreclosure situation. Dan, the other Dan, Jason, and everyone else completely had our back! If you are looking to buy a home, go to Dan first! Don't even look at a house until you talk to him and see what you can afford. We had a pre-approval letter in hand when we shopped for homes, and when we found the right one, we were able to make an offer, have it accepted and get everything done in LESS than 30 days! And, all this work was mostly done electronically from out of state! The icing on the cake? The night we moved in to our new place, Dan had pizza delivered to our door!!! Have you ever heard of ANY bank doing that? TOP NOTCH service all the way! Thanks to all at Dan's office that have made our home ownership dreams possible!

Our experiencing in securing a loan with Bank of the Pacific was excellent. Our loan officer Stacy…read morewas fantastic. She was very knowledgeable, was proactive and communicated with the appropriate people and businesses well. Without her, buying and selling our house could've been a lot more stressful.

From the owner: At Bank of the Pacific, the words "neighbor" and "hometown" are not just words. We get to know your…read morestory and invest in the communities we serve. We have more than 50 years' experience in the Pacific Northwest. Our focus on community and commitment to our employees and customers is what defines us. We're a full-service bank. We offer personal checking, savings, loans, and investment accounts. We also offer business loans and products, merchant services, treasury management services, and small and large commercial loans. We are an SBA-preferred lender.