This review is for Maggie Merritt (in the Port Townsend branch of Homer Smith Insurance) who, I…read moremust say, might be the most patient person in Jefferson County. We have Safeco insurance on multiple rentals, our home, two vehicles. Plus an umbrella policy. Over the past 18 months, we have been selling the rentals and she has unfailingly sent us the correct form to cancel our policy and promptly processed it. Ditto auto insurance. At one point, I wanted to see if we could get better coverage and contacted State Farm, Allstate, etc. through other agencies. That's where Maggie's service really shone. Responsive, accurate. We stayed with Safeco. Last year we moved into one of our rentals and sold our old residence, requiring a policy to be changed from landlord to homeowner. I, a genuine insurance dummy, got confused about all the refunds and Bal Due statements. Maggie hung in there and patiently explained what she had to do to align all our policy terms to end on the same date, again to help this dense policyholder. We've had contact with other agents at the PT office but Maggie is the one to help you. Highly recommend her!

Offer good product but Joan has horrible customer service. She has an arrogance about her that is…read moreoff putting. Because of her poor communication style we have selected another insurance agency to conduct business with. The product and pricing were good but not good enough to have to deal with Joan.

I was insured from another company, and my rates went up after 6mo.. no explanation to why, and I…read morehave one speeding ticket " every three years" so clean record to say. I went inside " there tiny little office" spoke w someone" I walked out saving, almost 79.00 for full coverage. Not to mention 1/4 more coverage for less. I would recommend these guys.

At first I was offered a good rate. After the second month my bill kept rising due to incorrect…read moreDOB, incorrect spelling of my last name and my husband's age. You need to keep an eye on your monthly statement Jackie was the main reason I decided to cancel my policy. I have never dealt with an agent that rude. She didn't want to take collision coverage of one of my cars. She kept making excuses of why she couldn't do it. She informed me she could only lower the coverage. I then got a new quote with CONNECT which is insurance that Costco members can get. Best decision I have ever made. They dont push you and they understand you. The next day I called Jackie and told her I was calling to cancel all my policies she did not like that at all and was rude about it again. The other girls are nicer though.

I have been a customer at this office for a while now and I have had nothing but top notch service…read morefrom the staff. Barbara is always very friendly and helpful and the other sales representatives at this Allstate office are always up to speed as well. I like that they don't call me every week trying to upgrade and upcharge my policy like my former auto insurance company did. The location is great and parking is easy, in fact I have just walked over a few times to pay my premium. I had four quotes from different auto insurance companies and Allstate was the least expensive and the best location for me. The only thing I would change is the feel of the office and make it seem like they want to stay awhile ,at first impression I walked in and it looked like they just moved in yesterday, but they have been at this location for quite a few years. Hire an interior decorator and let them add some personality to the office, cubicles are boring. Keep up the good work!

I am getting calls every day from Don Schlagel Insurance even after telling them I didnt want to…read moreswitch insurance. I tried to E-mail him, but to send an E-mail you must consent to promotional calls and auto dialer phone calls. NOT THE WAY TO GET NEW BUSINESS. I have blocked the number

At the end of the day, the agents lack of attention to detail cost me an extra $500 over the…read moreoriginal quote. They may have been awesome at one point but I found the experience to be frustrating. Would not recommend them.

We've had Rice handling all of our insurance. They are a multi line agency , so they will review…read morenumerous insurance companies to get the best policies for you. They went and found a flood insurance policy for us for half of what we'd been paying, with better coverage. Nice folks. Highly recommended.

Each time I come into their office I get friendly, great service. As insurance rates go up and up…read moreand up, I've found that the State farm agents here do the best they can to keep the prices lower than the competition. Tim V. Oak Harbor

We've been customers of Karmin's for a few years and this review is long over due but better late…read morethan never right?! Every single time I call, I swear they're wizards (or I'm just the annoying customer and they've starred my phone number) but no matter who answers they know who I am, they answer my questions, take care our insurance claims (rock chips/fender bender) give friendly advice and more. If you're coming from out of state and need a local agent Karmin Landry's is the best, if you're shopping around, sure shop around, but your best bet is Karmin Landry's! (I rarely review places, no this isn't paid, I just called them about docs I needed and she sent it over in a jiff & realized I needed to review because they always provide outstanding service!) Thank you Karmin, and all the other ladies who've taken care of all my insurance needs, you're the best!!

Very nice and helpful management, informed and happy to help. Blake is an expert in the field,…read moreeasy to work with who pulls it all together for the customer.

From the owner: At Manna Insurance Group we aim to be a positive influence on the lives of our clients and…read morecommunity. We are located in Lynden, Washington and protect everything from businesses to individuals. We are here to help you find the best policy to protect your financial future so that you are always prepared. Contact us today for an opportunity to make sure you are protecting the things that mean most, not only for today, but for the future.

Allstate has treated me good for 15 years and Tamara has been my agent for the last 10 years. I'm…read morenot an insurance expert but I am happy with Tamara as my agent. She is friendly, professional and even though I don't see her often, she knows my name and things I have told her about my life. I really like that. She has even offered to stay a little past closing when my schedule wouldn't let me get to her office in time, so I could get my proof of insurance for a vehicle I wanted to drive again. Give her a try!

From the owner: Contact my Agency to get a Quick,Personalized Insurance Quote Today! A great rate is just a call…read moreor click away. As an Allstate Agent in Anacortes, I know many local families. My knowledge and understanding of the people in this community help me provide customers with an outstanding level of service. I look forward to helping families like yours protect the things that are important - your family, home, car, boat, and more.

Maryanne Olson is a rare find. She knows everything there is to know about insurance, true; but…read morewhat she offers is so much more. She instills confidence. I always feel like she is in my corner, and it's like having an insider advocating for you. This kind of service is why I have stuck with State Farm for well over a decade. It was founded on the principle of genuine, neighborly concern. And because Maryanne knows the industry backward and forward, it's incredibly reassuring because the industry is notoriously convoluted (the materials the company gives you to read are shockingly dense with legal jargon), and let's face it, it's a bit scary. Will I be covered if something happens? Will my life be upended? Bring your worries to Maryanne, and she will give you honest options that reassure you beyond the formulaic answers you might get from other insurance industry experts. Even when I moved away, Maryanne was there for me. Her work ethic is second to none, and her value is irrefutable. I can't say enough about how grateful I am to her.

Terry helped us walk through life insurance policies and was so helpful when our loved one passed…read moreaway. I have switched all my policies to Terry because they are great rates and amazing service.