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    San Juan Insurance Services

    5.0 (1 review)
    Open 8:00 am - 5:00 pm

    Services - San Juan Insurance Services

    Car and truck insurance

    Life insurance

    Homeowner or property

    1 More Service

    Vehicle

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    12 years ago

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    Homer Smith Insurance

    Homer Smith Insurance

    (3 reviews)

    This review is for Maggie Merritt (in the Port Townsend branch of Homer Smith Insurance) who, I…read moremust say, might be the most patient person in Jefferson County. We have Safeco insurance on multiple rentals, our home, two vehicles. Plus an umbrella policy. Over the past 18 months, we have been selling the rentals and she has unfailingly sent us the correct form to cancel our policy and promptly processed it. Ditto auto insurance. At one point, I wanted to see if we could get better coverage and contacted State Farm, Allstate, etc. through other agencies. That's where Maggie's service really shone. Responsive, accurate. We stayed with Safeco. Last year we moved into one of our rentals and sold our old residence, requiring a policy to be changed from landlord to homeowner. I, a genuine insurance dummy, got confused about all the refunds and Bal Due statements. Maggie hung in there and patiently explained what she had to do to align all our policy terms to end on the same date, again to help this dense policyholder. We've had contact with other agents at the PT office but Maggie is the one to help you. Highly recommend her!

    Offer good product but Joan has horrible customer service. She has an arrogance about her that is…read moreoff putting. Because of her poor communication style we have selected another insurance agency to conduct business with. The product and pricing were good but not good enough to have to deal with Joan.

    San Juan Insurance Services - homeinsurance - Updated May 2026

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