My bike lock was cut and my irreplaceable bike stolen on the 1st day of an 8 day bike ride. Yikes!…read moreI phoned from out of state. The staff at San Juan insurance took care of everything quickly and courteously. I am so glad they handle all my insurance. Amber is very responsive and prompt. I got my reimbursement check quickly. GREAT service.

From the owner: As an independent agency, we work with many quality Insurance Companies. We specialize in…read moreBusiness, Comercial, and Personal insurance including: Vacation Rental, Builders Risk, and insurance for Contractors. We write all the toys like motorcycles, boats, yachts, personal watercraft, classic and custom cars. We also have markets for hard to place insurance.

This companies rates were almost half of what I had been paying with another company for the last…read more10 years with very very similar coverages. Paying$2400 per year with another company now$1100 unreal.

From the owner: Harbord Insurance Services Ltd. provides a full range of insurance products, including Auto, Home,…read moreMarine and Travel Insurance, to more than 26,000 clients across British Columbia. Harbord is not an insurer; nor is Harbord owned by an insurer- so chances are, we'll come up with a significantly lower price on your insurance with our access to many different insurance markets. We do the comparison shopping for you to come up with the best pricing available. We are committed to delivering an exceptional client experience at every opportunity.

I made an appointment to enroll in part D for medicare. Castell could have enrolled me over the…read morephone. The agent was interested in selling me a Medicare Advantage Plan instead. After 45 min, I was indecisive and left without purchasing medicare part D. The agent didn't follow up. Open enrollment closed. I was distracted by life events and didnt put on my calendar to follow up. The penalty is 1% per month of $32.74 for every month of delay. The next open enrolment will put me 10 months late. Every month, for the rest of my life, I will pay an annual penalty of $47.15 because I left the insurace agent without what I needed. This is the second time Castell has dropped the ball. I prefer to keep as much businous local as possible, but, really?

Hubby and I were driving past and noticed there was a sign saying there was an advantage plan on…read morethe peninsula. We have lived here since June 2017 but were never able to have the type of plan we had in Portland. We came into the office and James sat with us and went through everything we needed. I am so pleased with this company! Excellent service, excellent information and so much help. We saved $188.40 a month by switching to a much better insurance company. Delighted to have Castell Insurance! We will be checking into auto and home insurance. I HIGHLY recommend this insurance place. James is SO helpful. Thank you, Castell!

This review is for Maggie Merritt (in the Port Townsend branch of Homer Smith Insurance) who, I…read moremust say, might be the most patient person in Jefferson County. We have Safeco insurance on multiple rentals, our home, two vehicles. Plus an umbrella policy. Over the past 18 months, we have been selling the rentals and she has unfailingly sent us the correct form to cancel our policy and promptly processed it. Ditto auto insurance. At one point, I wanted to see if we could get better coverage and contacted State Farm, Allstate, etc. through other agencies. That's where Maggie's service really shone. Responsive, accurate. We stayed with Safeco. Last year we moved into one of our rentals and sold our old residence, requiring a policy to be changed from landlord to homeowner. I, a genuine insurance dummy, got confused about all the refunds and Bal Due statements. Maggie hung in there and patiently explained what she had to do to align all our policy terms to end on the same date, again to help this dense policyholder. We've had contact with other agents at the PT office but Maggie is the one to help you. Highly recommend her!

Offer good product but Joan has horrible customer service. She has an arrogance about her that is…read moreoff putting. Because of her poor communication style we have selected another insurance agency to conduct business with. The product and pricing were good but not good enough to have to deal with Joan.

I received fantastic support from Montana Sanderson today, and couldn't believe how quickly were…read moreable to insure two motorcycle on this first sunny day! Thanks Montana!

Never had an issue with purchasing insurance. Never had a claim so can't rate them based on that…read more BUT, when I sold my condo and had to cancel my home insurance they continued billing me. I called to try to resolve it, they pushed me off to CNS who does their billing. CNS never resolved it for me and continued billing me as well. I feel that both Harbord Insurance and CNS have failed me. In fact, one time that I called Harbord the person on the phone told me, "We are very busy right now," without offering someone to call me back or anything. Because of this I would never return to this company nor recommend it to anyone.

I have been coming here for over a decade, excellent service and staff is very helpful and fast !…read more Highly recommend

Dealing with Erica and Dan was totally unsuccessful,. they overcharged me for a dealer sale…read moretransaction and now im stuck waiting upwards of 6 months to get my refund, 3 phone calls went unanswered, and then in my conversation with the Manager he blamed me for not knowing how to do the transaction, it isn't my responsibility to do their job. Passing the buck seems to be the answer and in the end he hung up on me

We recently left a big bank which we had been with for 20 years. Walking into Island Savings was…read morelike a breath of fresh air! We were treated like humans again and not a number or a dollar sign! Everyone was genuinely friendly and all the "we can't do that" we heard at the bank suddenly became "no problem!" Can't say enough about the great treatment we've received from Island Savings!

Changed online site and now can't access any account or telephone banking. Tried calling and still…read moreon hold for 43 minutes and counting. 11 years with this bank and this.