Moving to the area, I had to update my auto insurance. While at it I needed to add renters'…read moreinsurance too. My carrier put me over to Secord as my handler and so far, so good. Each time I've gotten on the phone with them to handle things, it's always been pleasant. I won't name drop anyone, but I appreciate being helped in a friendly way when dealing with something that I'm not excited to have to do. When I kept getting notices of proof of insurance being required, I was helped out. I don't have a printer so that I could send these documents but thanks to my agent I could electronically sign, and they sent it directly to Progressive, who kept bugging me for the proof of coverage. So, this is a good start. I hardly ever spoke to my handlers back in NJ, and may not here either, but so far, I'm glad that they're pleasant to deal with.

Good rates. Communication pretty good but good use a little improvement. I will use them again.read more

They are the worst possible - if I could give them 0 stars I would…read more In yeasrs of getting insurance the level of incompetence and unfairness as I have had with this company is unparalleled. The rep would not give clear explanations in response to my questions, then being very unprofessional and petty they blamed me for the errors. And then refused to instate my policy even when it was their fault. Don't deal with this company. No justification for such incompetence.

In my decades of insured home ownership I've never experienced the level of incompetence and…read moreunfairness as I have with Western Coast. Their insurance rep couldn't manage to form clear explanations in response to my reasonable questions, then became punitive, unprofessional, and petty because I didn't understand. She gaslit me and painted absurd scenarios, then giddily added charges that were completely inapplicable in my situation without valid explanation or justification. This all was just to *pay* for insurance. I can't imagine the nightmare if I had to make a claim.

I give this particular Westland location at Sevenoaks in Abbotsford my 5 star rating. My family…read moreand I have been clients for several years. The care and the high level of professionalism rendered by Heather Jensen and her team were outstanding. Two years ago I had an overland flood in my principal residence, which damaged much of my personal belongings. Heather and her group managed my claim with utmost importance and sensitivity. Furthermore, Heather always kept regular contact with me to ensure that I had adequate protection as my insurance needs evolved over the years.

The reps here were simply wonderful. I renewed my auto insurance over the phone and through email…read morecorrespondence. Even though I couldn't see them, I could hear their smiles. They were quick and efficient as well as kind and patient. This is customer service, and it makes a difference. Who knew renewing my insurance would be such a bright part of my day.

I've been a customer for over a decade. My original agent left but i…read moreI returned and received amazing service from Laura Young. Highly recommend!

Thanks so much to Jessica Martinez for the professional service she had provided while we were…read morebuying our policy. I appreciated how through she was in giving us all options.

This place is great. Friendly staff (especially Sherri) and great rates. I called 4 places and this…read moreone was the best in price. It was easy and they called me back right away. I highly recommend.

Scott Richards Insurance was a great find. We had just bought our boat (Cutwater) from Bellingham…read moreYachts who suggested them. Sherri found us the right package for our needs. She and her company continue to serve us well.

Although I did not sign on with them, they were very professional and courteous, and understood my…read moreissues and concerns. If I ever need to reach out to another insurance company, they would be my first go to. Unfortunately, due to circumstances, I was unable to sign on as a customer., Not from their side, but for mine.

You will not find a better insurance agency to take care of your needs than McClain Insurance…read moreagency. I have used their services for over 20 years and I could not be happier with their friendly and knowledgeable service. Every so often I will get prices from other companies and McClain always comes in on top on value for the money I spend to protect my assets.

I had a great experience at the State Farm office thanks to Lola. She took the time to clearly…read moreexplain my claim and made the entire process so easy to understand. I felt very confident about what was happening

This agency was very professional and accomommodating with tweaking the options that were needed…read more The ultimate decision was based on what worked best for my clients but, true to form, I received a lovely response despite not being able to accept their offer. Very classy.

This companies rates were almost half of what I had been paying with another company for the last…read more10 years with very very similar coverages. Paying$2400 per year with another company now$1100 unreal.

From the owner: Harbord Insurance Services Ltd. provides a full range of insurance products, including Auto, Home,…read moreMarine and Travel Insurance, to more than 26,000 clients across British Columbia. Harbord is not an insurer; nor is Harbord owned by an insurer- so chances are, we'll come up with a significantly lower price on your insurance with our access to many different insurance markets. We do the comparison shopping for you to come up with the best pricing available. We are committed to delivering an exceptional client experience at every opportunity.