I just want to compliment Arron Abraham , from the minute we walked into the office we were…read morewelcomed with kindness and care. Arron obviously know's his job, explained everything with ease. He understood our needs and walked us through our package. A wonderful experience . Obviously, I highly recommend him. Steve Hoidal

Our call was answered. Several follow-up e-mails were exchanged and then ... nothing. I followed up…read morewith an email and still no response. Our request wasn't the easiest, but a response would have been appreciated.

Kevin at InsureOne was GREAT to work with! His knowledge and professionalism was exceptional! By…read morethe time I called him for my home insurance needs, he completed the entire process in less than 5 minutes!! AND, the yearly premium was unbeatable!! GREAT JOB KEVIN! YOU COME HIGHLY RECOMMENDED!!

Kevin was great. Huge help. Paperwork didn't take long as it was all ready very quickly.read more

Todd Smith at Bob Wallin Insurance is amazing! He knows the health insurance world backwards and…read moreforwards. Obamacare was brand new, and kind of confusing and glitchy. He's helped us navigate our way through that process. He's helped us choose the best healthcare plans for our needs. He helped us choose and sign up for a Medicare supplement plan for my husband. All along he's helped us with applications and paperwork. He recently got our Group Health insurance reinstated when they cancelled us over a billing snafu - that was huge! Who wants to go uninsured for six months at age 60?? So, I'm very grateful to have him for our agent. He's a gem.

I've been a customer of Bob Wallin for nine years. Then they became Trucordia Insurance, and I got…read morea traffic violation...and everything changed! I have been trying to get hold of them for the past 8 DAYS - tried email, then phone, then email again; nothing, nothing, nothing. I am being totally ghosted. There has got to be better service elsewhere. Don't waste your time with these people.

We recently moved from Everett to Bellingham. We've been very pleased with State Farm in general…read moreand been with them for years. However, our rate went up over $50 for 6 months, even with a 13-year-old car, clean driving record, low mileage & smaller town. Anne, at Jake Squires office, listened attentively, answered all questions, explained options expertly & was able to lower our premium. For a fair rate efficiency, clarity & competence look no further. Colleen Connors-Driftmier

I called and spoke with a rep (who wasn't the nicest when I politely said no thank you I d like to…read morespeak with the other rep I called for) leaving a msg for that rep I was referred to on 10/31/23 by a family member to this SF agency. I also sent an email directly to this rep I was referred to because I'm unhappy with the lack of customer service by my local SF rep. Well... never heard back from rep I was referred to. Soooo. Needless to say. I will be looking for a different SF rep. Watch me receive a response now because of this review. If I do. It's already too late. Agents, you need to hire reps that respond to clients. The two ladies in your office just cost you one and I'll be taking my family member with me when I find a new agent.

Selecting insurance can be confusing and Raeann makes it easy. She is extremely knowledgeable and…read morecan explain your options in simple terms that are easy to understand. She is passionate about her business and really cares about her clients. She will meet with you around your busy schedule too.

From the owner: COVID-19 Update: We are still open, but for the safety of our customers, agents, and employees,…read moreFarmers agents are available online or via phone.

My mother passed away. I contacted Bart to cancel her auto policy. I gave him my email and…read morespelled it out. I didn't get any response emails over the next few weeks but assumed that maybe, like my insurance with Safeco, I don't need to sign a cancellation form - so he just didn't bother emailing me anything. A month later, I'm getting bills for her insurance still. I call up again, speak with Bart, who can't remember if he sent it or not, but promises to send it again, and again I spell out my email address. Again, 2 weeks later, no email. I call again and this time speak to a receptionist (Bobbie), I explain the oversight, spell out my email again (3rd time here, and no, my email isn't a strange bunch of characters), I was assured I woiuld have an emailed form by end of business day. I'm busy, but a week later, still no email. I contact them AGAIN (yes fifth time). This time, she unknowingly (reading to herself under breath) mumbles that he sent it to my mother's email (disregarding my specific directions before, and the exploitation that she's now deceased), and then mumbles my email address with the wrong provider (mine is not gmail). Now simple enough, they're just busy or whatever.....yes even after contacting them 5 friggin times.....but then I finally get tired of their inability to perform simple procedures and I get HER email...I email them the request for the cancellation forms. I get an email back with the form atachment....in PDF....and a message i the body emphatically claiming that they did send this form to my email address all those other times, and that they don't know why I'm not getting it - it must be a problem on my end...... Hmmmm.....I wonder how they handle insurance claims? My advice - go somewhere else for your insurance needs.....you can do MUCH better.

Recently called in about som insurance information after filing a claim and I got Jonathan. He was…read moreoutstanding. Everything you look for in someone that works customer service. Helpful, super friendly and beyond knowledgeable. Let's be real. Most of us don't know all the ins and outs of insurance and when explained to you usually is confusing and may make you feel dumb. Not Jonathan. Explained everything in a way to make things make sense and went above to try and save me money on my upcoming policy changes. Most companies want to gouge you for every penny. Jonathan went out of his way in trying to save me money and did so more than I was expecting without losingany of my coverages. Love the State Farm team I have and Jonathan is outstanding

We have been with State Farm for over 5 years very happy with the company. The problem started…read morewhen relocated to WA and went to Sierra Belleville. Long story short, our paper work was never file properly. As a result we were overcharge or over 2 years as the address of one of the cars on the policy was never updated properly. It was their mistake but they said they could not do anything about it. Ha? We also after more than a year with Sierra starting to have trouble with our automatic payments, getting letters from Sierra that we owed. In the end, we find out that the policies for both had been transferred to WA and to Sierra's office however the billing for one of the car remained with the previous agent in a different sate. My bank information was obviously outdated . We asked Sierra's team to correct the records, they say we needed to do a final payment by phone to the old agent and that will solve the issue. We made 3 of those so called final payments. 3 Times the insurance for that car lapse due to late payments until yes you guess it, it got cancelled and had to be reinstated. Of course it did not take long for the letter of no renewal from State Farm. Never got a called directly from her or a note or she came to talk to me when I went to her office to give my notice of cancellation. Thanks Sierra for your all the inconveniences you created for us and not once try to explain or acknowledge your mistakes. Mistakes happen, how you handle them shows how much you care for your customers. Your final letter to us was an invitation to talk about our needs "Let's this be about you" you said , one of the many letters you frequently send to your customers to sell more products. What a finale! Where were you when we needed you?

Maryanne Olson is a rare find. She knows everything there is to know about insurance, true; but…read morewhat she offers is so much more. She instills confidence. I always feel like she is in my corner, and it's like having an insider advocating for you. This kind of service is why I have stuck with State Farm for well over a decade. It was founded on the principle of genuine, neighborly concern. And because Maryanne knows the industry backward and forward, it's incredibly reassuring because the industry is notoriously convoluted (the materials the company gives you to read are shockingly dense with legal jargon), and let's face it, it's a bit scary. Will I be covered if something happens? Will my life be upended? Bring your worries to Maryanne, and she will give you honest options that reassure you beyond the formulaic answers you might get from other insurance industry experts. Even when I moved away, Maryanne was there for me. Her work ethic is second to none, and her value is irrefutable. I can't say enough about how grateful I am to her.

Terry helped us walk through life insurance policies and was so helpful when our loved one passed…read moreaway. I have switched all my policies to Terry because they are great rates and amazing service.