While calling 24Hr HomeCare can be indicative of tough and uneasy times, at least there is someone…read moreout there looking to ease the burden and be a genuine help. These guys understand urgency, and realize that life can change in a flash and are there to help as quickly as possible. Well established in the Los Angeles area, people seeking assistance in the Easy Bay should reach out to 24Hr HomeCare for a dose of relief. From the first phone call, they are willing to listen to your needs and desires, and will actually take into account exactly what you are looking for. Whether it be a one-time deal to get to and from a doctor's appointment, or just inquiring about homecare and the types of services it can provide, these people will answer all questions and perform all duties with a smile to go along with it. Better yet, they actually take the time to give back to the community they serve, as well as meet all caregivers prior to have them working with a loved one. Highly recommend giving these guys a call, day, night, weekend, or holiday. I guarantee someone will always have the time to talk with you, and help you in anyway possible.

My mother needed caregiving services after being discharged from the hospital. I would say that…read morethe intake and the care coordinators were nice and accommodating. I had to make several scheduling changes due to my mother's changing care needs and the care coordinators were able to accommodate. There was one time that they could not find a caregiver and did provide phone. I would say that the majority of the caregivers that they sent out were competent and my mom really liked them. The rest did not interact with my mom and just sat in the chair, saying nothing. One caregiver watched TV the entire night she stayed with my mom. I let the agency know and I asked them not to send those caregivers again. I was glad that we had access to caregivers but I think I may try to use another caregiver company if the need arises.

Wound care nurse Toni, made false notes in my file saying I was an addict! I have a large open…read morewound on my forearm and due to severe pain I was prescribed Norco, never in my life have I been an opiate addict! Unbelievable. She should lose her license.

What a wonderful experience to have had this quality of care by this team for my dad ! We can't…read morethank Joel and Yaqueline . They took care of my dad so nicely during his last month and a half . I highly recommend them for anyone who needs home care for their loved ones . Thank you again !

Great service of therapists coming to your home and guiding you with home physical therapy. I only…read morehad 4 visits, so the convenience was nice. I enjoyed working with Jesse, professional & arrived on time . She had great suggestions for the type of therapy exercises to do. At the end of pt time she'd list the exercises to do. She really helped encourage me and challenge me which helped my improvement & for me to regain my confidence back. I'm a lot stronger, efficient and look forward to improving more each day. Thankyou for the jumpstart Home Health and to Jesse.

Recently Muir Home Health Services provided several visits to help me…read morerecover from a major surgery. I was impressed by the expertise and attention of the staff. My favorites: 1) Tricia, visiting nurse, was very pleasant. She was on PTO for the second week I used them, so different nurses showed up the next week. 2) Stacy, the physical therapist, was outstanding. She visited three times, paying attention to every detail of how I moved through the house (bending improperly can undo the delicate surgery and mandate revision surgery). She made numerous helpful suggestions, so that I heal properly. She even suggested that we insert lifters under our couch, so my joint would heal at the optimal angle. Good eye! She treated me like a friend. 3) Amanda, the occupational therapist, was also attentive and very helpful. I highly recommend this professional company.

I cannot imagine a better company that provides in-home care. Jenny, Denise, Bonnie ... they all…read morerock, and go the extra mile to do their jobs in a thoughtful, caring manner. I only hope that they realize--even on the thankless days--that their efforts are appreciated, and I'm glad they decided to enter their profession. I cannot praise them enough for helping us out in our time of need. Their help was immediate, and helped our family more than words can say. Thanks again, ladies. You all deserve your wings!

I highly recommend Senior Helpers. If you are a senior, and need help at home, I encourage you to…read morecall Senior Helpers. Jenny the owner of Senior Helpers and her amazing team of caregivers recently saved my day at a time of need -- so I know they can save yours! After interviewing several home health care agencies that serve my area I chose Senior Helpers to assist me with needed services post-surgery. Jenny and all of her caregivers were astonishing: utterly professional, consistently dependable and, perhaps most importantly, sincerely caring and compassionate toward their clients and about their work. And, Senior Helpers is very reasonably priced. I am deeply grateful for the assistance of Senior Helpers at a critical time of need. I will continue to use them in the future to help with tasks made difficult due to aging and physical disability. You have a great team, and run an excellent business, Jenny. Thanks so much!!!

This is a good agency for elderly people and for those who need help with care…read more Highly recommended.

Last year, my godfather's health declined rapidly after a serious blood-related illness left him…read moreunable to get out of bed. After a stay in a skilled nursing facility, he still needed daily monitoring and support--but ongoing skilled nursing care was simply out of reach financially. That's when I found Home Helpers Home Care of Concord, and I can honestly say they were exactly what we needed. From the very first phone call, I felt completely at ease. I spoke directly with the owner, learned about their services, met the staff, and immediately sensed the professionalism and genuine compassion behind this company. What really blew me away was the level of personal attention. On the very first day of service, the owner showed up in person--and early--to introduce us to the caregiver and stay for a while to make sure everything went smoothly. That kind of warm, hands-on handoff is almost unheard of these days, and it made a huge difference for my godfather, who had always resisted outside help. The caregiver they matched us with was kind, patient, and incredibly attentive. My godfather felt comfortable right away, which honestly surprised me given his history of refusing care. Home Helpers provided a cost‑effective solution without sacrificing quality, and their leadership and staff consistently demonstrated reliability, professionalism, and heart. I'm truly grateful we found this company. If you're looking for trustworthy, affordable, and compassionate senior care, I highly recommend Home Helpers Home Care of Concord. They go above and beyond, and families like mine feel the difference

Just wanted to say thank you. I live out of state and you guys made it so easy for my parents…read more Thank you for the transparency and honesty.

I am an employee of Best Ever, I have been working for them for 8 months now. They set me up…read moreimmediately with some wonderful clients. The staff is hard working and very dedicated to the clients as well as the employees. They are always there when I need them. They answer all my questions on spot. They meet me at new clients homes for introduction. If I need a day or two of They are always willing to give it to me. I have been a caregiver for many years and Best Ever is one of the best. Thanks, Catherine

I expected good things from a company named 'Best Ever Home Care'. While we had to cycle through a…read morefew caregivers until they found a regular one for my mom, we had the chance of Julia being my moms caregiver for up to 2 weeks. Julia provided excellent caregiving services for my mother; taking her to the ice cream shop, and to a local man made lake to feed the ducks, she was always engaging with my mom. We then got our regular caregiver, who I thought was a pretty good math for my mom, she truly engaged with her and my mom liked her. Over the course of her week working with my mother, she divulged information that we did not need to her (her boyfriend was in jail). One day she came in, and about mid-shift, she said she needed to take a phone call and went into the bathroom for like 15 minutes talking on the phone and "cleaning" our bathroom. She came out and I asked if everything was ok, she said yes. About 1/2 hour later, sitting on my couch, her phone rang, and she asked if she could take the all, I said of course. She went out into my garage, and proceeded to yell at the top of her lungs in my garage. I went out to the garage, and asked her to tone it down, and that if she needed to leave, then she should do so, which she did. I was a little nervous with her coming in on her next day of work, but she came in, I just so happened to be upstairs showering my mother from a bathroom accident. My husband texted me and told me, the caregiver told him that she had lost her sense of taste and smell. I asked her to come upstairs and told her that she was going to have to call her company and that they will most likely ask her to go home. She called her company while on speaker phone and I heard Julia chastise her and ask her questions, instead of telling her to leave immediately. Julia wanted me to make the decision to send her home, and I told her it was her companies integrity on the line and that she needed to make the call, that I too felt she needed to leave. LONG STORY short, the caregiver tested positive for COVED-19, and we were forced on a mandatory quarantine for 14 days. This Christmas is most likely my moms last and I tried to make it as special as possible for her (she loves Christmas), and now it was all jacked up, and her other son could not come down on Christmas as planned. All 3 of us in the house went and got tested and thankfully came out negative. The hardest part of all of this is that Julie ghosted us. She was not responding to texts or calls, and then she felt like she couldn't answer questions I was asking and had to bring in other "managers" on her staff. We eventually scheduled a zoom meeting to discuss moving forward. With some troubleshooting, we finally met, but EVERY TIME I went to talk, I was interrupted, first by the scheduler Toni, then by the "risk manager" Karin. I ended up ending the Zoom since they would not hear me out or listen to me, and kept making excuses. I would be VERY wary of hiring this company to provide any caregiving services to your loved ones. Their employees to not wear their masks properly (above the nose) and that included the companies owner Julia!! The employees do not know the companies policies (mask wearing, not showing up to work when you have cold/flu symptoms), Julia kept telling me that all of their employees know their policies. Apparently not, otherwise I would not have to write this review. Hell, the company never even offered to get us groceries or send a gift card to get groceries. Never even checked on us to see how we were doing. Instead I received ZERO communication (I even had to call to find out wat the test results were from the caregiver)... again GHOSTED. This is a BAD company that provided mediocre care for my mother at $31.00/hr. I expected more! Don't expect much from this company.

Caring, professionals in PT, OT who work with clients wherever they may be along the way of their…read morerecovery.

This place was great when it was part of John Muir. Then it went private and is called 'Muir…read moreHealth' and gone downhill. Had an order for services from the doctor for my elderly parent with dementia. Called numerous times to find out when they would come and they just showed up at the facility where my parent lives without telling me. even after I had asked to please call my number. still came 2 more times without notifying me. Different nurse/PT/OT came each time. No consistency or follow up call with me after visits so no idea how visits went. Tried their advice nurse line because my loved one was having urgent issues. No answer, or call back. Left message but no one called. Stayed on hold and after 15 minute wait talked to advice nurse who said they would call the primary doctor and follow up with me. No follow up with me after 2 days. Seems doctor was never reached then it became the weekend. Had to call urgent care Person who answers main phone number is not skilled and cannot answer any questions. No point in having home health with no follow through about progress or addressing issues.