I contacted this company to have 12 Axis Communications cameras installed, but I never got to speak with the actual installer--only with the receptionist. From my experience, they are not interested in helping unless they're also making the sale. They care only about their own profits, not the customer's needs. If you already own equipment, don't expect any support here. Very disappointing GO SOMEWHERE ELSE IT ALL WAYS ABOUT THE MONEY $$$$$$$$$$$ SO SAD read more

The technician did an amazing job from the beginning to the end they set up services in my building and I'm very thankful for them explaining everything in detail. read more

I'm the owner of a bakery in Los Angele, CA and Safe and Sound was referred to me by another one of their customer. I was intrigued with the quality of the there cameras so I decided to call. The wait time was 3 weeks so I imagine they were pretty busy. But once I got installed I was impressed with how fast they got me set up and how well the technicians explained everything. They found a package within my budget and now I'm all set. I would refer them if given the opportunity. read more

The Safe And Sound network installation team did an excellent job running cable and mounting AP units. The building is over 115yrs old without a decent cable plant. That was no challenge for Safe And Sound. Our company will definitely be using their services again! read more

We used Safe And Sound for our alarm install and most recently an upgrade to our sensors. The company seems family run, they are all kind when you call. Our service techs have always been on time and courteous. Everyone that I have interacted with has been helpful and I haven't had any issues with my system. I would recommend them over going with ADT or another large company. The whole alarm buying business is tricky. I recently purchased glass break sensors from them. I first called Monitronics (who monitors my system) and they wanted $190 per sensor. Called Safe And Sound and they were more than half off that price. I was pretty happy! read more

I had my security system installed about 6 months ago. The installation was really easy and quick and I got a great deal on my monthly monitoring cost. My sales person, Jessica, was friendly, helpful and answered all my questions. I have recommended them To my friend and family too!! read more

My alarm went off today while I was at work and I received an immediate phone call from the monitoring center and police were dispatched. Nothing stolen and everything worked as promised.(thank God) I have had the system now for a few months. So far so good. First contact was with Jessica, She was very professional and even after earning my business she still makes herself available to answer questions. I do not regret my purchase. A+ read more

Hi We needed to upgrade our old security alarm system and we found Safe and Sound Security, I am very pleased with there control unit! It is very user friendly and very nice looking machine. There staff and the manager are very helpful and professional I highly recommend this company , my sales person was Jessica and she is wonderful to deal with! Keep up the good work RY Automotive repair shop In Walnut read more

When we opened our new location we were refered to Safe and Sound security through one of our customers! Having experience with multiple security company's over the years, this company is a breath of fresh air. The consultant came out, on time and, completely knowledgeable about all the different packages that they offer, it's pretty much one stop shopping they offer all the gagets! The installer Robert was very courteous and punctual, once the alarm was installed he cleaned up the office and, left it as clean as he arrived. ( strange that I am mentioning this, previous companies had left us with dry wall dust, screws, wires, was not pleased, this is why I felt I had to mention this details!) As a company we highly recommend Safe and Sound and now recommend them to our customers as well. read more

Safe And Sound Security - Security Systems Near Me - Los Angeles, California

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These 2 guys in light blue shirts showed up at my door tonight at dinner time and tried to get me to commit to making an appointment with the "technician" for the next day, along with my husband here, to hear their pitch and buy their "security system with a special promotion". They told me they have a special code. I politely refused to commit but asked for literature to share with my husband and would write down the code. No, they couldn't give it to me. I asked for the brochure to review. They wouldn't leave that either. They don't leave any literature to review. I told them I was hesitant to do business with any company that wanted an appointment immediately, wouldn't leave any literature and their hard sell was a turn off. They continued to try and sell their "deal". My husband overheard me trying to tell them all of the above reasons repeatedly, so he came to the door to reiterate. Before he chased them away, he asked for their names and ID they refused to give it to him. SHADY! If you are a legitimate business, don't send these hard sell, door to door appointment makers and expect anyone to trust you. Find a new approach. This seems like a SCAM waiting to happen. BEWARE! read more

Super happy with the system so far. Very easy to learn/use. Installation was smooth no complications. Jessica worked with all of my requests and questions and Luis who did the installation was awesome so professional so polite and so sweet. So far so good! read more

I recently opened a business and was very confused to which security system I would need and what would be best for my business.. So I asked around a few places, my brother in law told me about safe and sound, he has it at his house and is very happy with it so he told me to give them a call. I called within a day they sent someone out to my office. Jessica Kerr came over. First of all her customer service was just amazing and friendly, she sat down within 15 mins I made up my mind to what I want and what will be best for my office. I really want to thank her very much for that. Now that I have the system its super easy to work with, user friendly and get the job done the way it suppose to be! Monthly payment terms are super cheap as well and you get so much for so cheap!!! Thank you all for the great service. read more

I have to say both my husband and I love this company!!! Jessica Kerr was our representative and she was awesome from the beginning...answering all questions and concerns. There have been a couple of times that the alarm was triggered in the beginning because of random reasons...forgotten code, or someone that was house sitting didn't know what they were doing lol...but each time they called to make sure we didn't need emergency services. They're so on top of things!! I would definitely recommend this company, and Jessica Kerr as a rep!! Love her!! read more

It is very refreshing to be able to find someone that comes out to your home and explains everything to you in a manner at which you can understand. Home security is important to my family. Especially with 3 little girls at home. Jessica Kerr was our rep and she was able to help us figure out technically and financially what would fit our family best. Thanks again! read more

I have to say, I didn't think it would be necessary to have a alarm system but the way the world is it doesn't hurt to have some extra security. Jessica Kerr was our representative and she was great, all our questions and concerns were answered and she went out of her way to make sure we understood the system and used it correct. I will recommend this company to all my friends. Thank you Jessica for being so helpful and making our family safe! read more

I got a telemarketing call from this company on my cellphone. Not cool and very annoying. When I mentioned this, the caller said he'd transfer me to a supervisor. He left me on hold until I hung up. The FCC website says, "Placing telemarketing calls to wireless phones is - and always has been - illegal in most cases." I don't patronize businesses who make illegal telemarketing calls; I hope you don't either. read more

I just wanted to express my gratitude to a great company. I started with my home, now my business is also monitored by Safe and Sound security! Very nice polite company. They were punctual for the appointment i never felt pushed or pressured like the two previous companies that came to my home. I have recommend many friends and family, keep up the great work! Thank you! read more

I can't give anything but praises to this company so far. Jessica Kerr our sales rep came to our appointment on time and was very professional and courteous. She did not try to do any hard sales pitch and only gave facts. She thoroughly explained the features and benefits of the system and the monitoring company. She answered all my questions and concerns. once i decided to get it, an appt was made the very next day to install the alarm system. Robert the technician was on time and was very professional and left all areas clean. He was able to give through instructions and demo of my new system. The cost was very reasonable and comparable to the previous alarm company but it uses a more current a state of the art technology. read more

Let me start by saying there sales pitch and salesperson on on point and very good at selling you there products i was suckerwd into there false promises and now just feel like i am bieng ripped off!!!! for starters there security system that is top notch never recieves its commands because it doesnt get good signal spoke to tech support they agreed something was wrong and would send out a tech never heard anything from safe and aound called 5 days after the install complaining about the crappy instalation job and how my touch pannel was not hung straight and i could walk places in my house without setting of the alarm never heard back once again..... i asked to cancel my service since i was unhappy with the system and price they said they would add more sensors yet another false promise...let me warn you save the headache and money dont make the mistake i did and go through monotronics directly witch is the company they use but if you go straight to monotronics youll save at least 20 bucks a month wish i would have waited before signing this contract that locks you in beforw the system is even installed how are you suppost to know if your going like it by the time it is installed its too late and your locked in for 2 yrs read more

My husband and I met with a representative from ADT and were looking into Simplisafe, however when we met with Jessica Kerr from Safe & Sound, it was clear that we had to go with Safe & Sound. We were really comfortable with Jessica and didn't feel like she was trying to sell us something, but that she genuinely cared about protecting our home. The price and value was better than ADT. Luis installed our system and he was very kind and educated us on all the features. We feel much more secure at home! read more

I agreed to set up an appointment for a sales rep to come out talk to us about what Safe and sound has to offer and since i have been researching few alarm companies, i knew what i wanted. The very next day Younis Drayef stop by exactly at the time of the appointment, he was very professional, not pushy at all, he took the time to explain everything to us and answered all of our questions. We looked up Safe and Sound and they have A+ rating with BBB, great reviews with Yelp. We felt very comfortable with Younis, the experience with him was far from being a sales pitch. The system that we got installed is awesome, my number one concern was and is our safety and now with this system we feel secure, nothing like the old button panel i had in my old house, the panel is very elegant and very simple to use and the monthly monitoring cost is very reasonable. The installer was on time and professional. The time came when i needed to connected my son's phone to have access to the alarm, i called the customer service and they were very friendly, professional and patient with me as i'm not a very techy guy, they walked me through it and it was a done deal. I had my share in life dealing with businesses and this company is one of my number one companies that i can say were punctual, professional and they delivered what they promised. I will definitely recommend this company, and i highly recommend that you ask for Younis, he is a great guy. If i wasn't retired i would have offered him a job, i'm sure he is a great asset for this company. Bottom line, we are extremely happy with it. read more