Last week a Pipe under my sink disconnected from the main pipe, causing water to pour out. The…read morekitchen was flooded, including surrounding cabinets, with water seeping into the Garage ceiling below and flooding parts of the basement. I found Thorough Restoration on line. They came over to inspect the damage, laid out the entire plan of what was needed to clean up the damage and laid down several heavy duty fans to start the drying process. They came by daily to measure the water percent in the affected walls, floors, ceilings and carpeting and they replaced the garage ceiling and insulation to prevent the formation of mould . They were very thorough and very pleasant to work with and I highly recommend them as a restoration company.

From the owner: We provide top-notch water damage restoration services with utmost professionalism. Our team of…read moreexperts is dedicated to handling all your restoration needs efficiently and effectively. Trust us to restore your property to its original state, ensuring a thorough and professional approach every step of the way.

Ken is great. Extremely knowledgable, hardworking and reliable. A pleasure to work with.read more

Ken and his crew are dependable and experienced. He has a solid background in managing projects as…read morewell as construction. He and his crew are professional and will get the job done.

I am a realtor and had a mold emergency the day of closing! Joe was able to provide a thorough…read moreexplanation of the problem and provide us with a fair estimate for repair. He was extremely accommodating! Highly reccommend!

I can't say enough about how helpful Joe at Moldmaster is. He responded immediately, is a total…read moreprofessional, knows his stuff, is friendly, detailed, explains everything, reasonably priced, and is a wealth of knowledge. I even found Joe to be knowledgeable and helpful regarding other areas in my house that need attention. Joe is an expert in his field and beyond. I highly recommend Moldmaster.

These guys are amazing! Answered the phone and had…read moreavailability the next day. Three guys showed up on time and went above and beyond what I expected... all for the quoted price. I was expecting some time of upcharge as they did way more work than I anticipated. Professional!

When we had a flood in our basement due to a water heater crack, we called this company for water…read morerestoration. Nick V our Project Manager did an amazing job coordinating all entities involved including our insurance company. He was always available to us for any questions we had. The workers moved all the stored items and debris and returned the areas to their clean normal state. This is an outstanding company and our Project Manager, Nick V. that I would highly recommend.

Josh was very helpful, kind, and extremely knowledgeable. He…read morearrived well before the estimated time, especially impressive since it was 10 PM on a Sunday night which I truly appreciated He was professional, efficient, and took the time to explain everything clearly He quickly resolved the issue and made the whole experience stress free I'm very happy with the service and would definitely recommend Josh and Roto Rooter.

there was a flood, we needed water remediation, they kept us waiting for seven hours after telling…read moreus it would be within a four hour window. told us dispatch would call us, they never did, we had to call back three times. finally a guy shows up, no equipment and takes a look around, and says it will cost a minimum of $3500. I asked him for what and he named some weird pricing structure service. he had no water measuring tools, no flashlight. Then told me he couldn't send a crew for another three days. after he left we called Servpro, they were there within the hour and started the work an hour later with photos and water reading tools and insurance info. Roto Rooter wasted our time and their rep was useless. Dont waste your time.

Wish I could give negative stars. The ABSOLUTE WORSE. There is no communication. Workers, office,…read moreowner, are all on different pages. Mess up time and time again and expect you to waste your time waiting for them day after day just for them to mess up again, like not bring the drying mats, which was their ONLY job. MULTIPLE TIMES. I was assured by the owner Brian, this would be remedied, yet they showed up without the mats again. They obviously have no respect for their customer's time and their workload, let alone the stress they are already under facing their homes being destroyed. They just add a ton more stress. Do yourself a favor and call someone else.

Awesome team! A representative Came out within the hour and then dispatched a crew to address our…read moresewage backup. Cleaned and sanitized everything. Very professional. Great job!

Booked entirely online; not even 2 hours later technician appears, ready; assessed problem quickly,…read morequite professional, explained details and breakdown of issue and solutions; affordable pricing - problem fixed! Highly reccomend!

We needed a repair or replacement of a kitchen faucet. We contacted them on a Sunday and they came…read moreon Monday as promised. They did a good job. The only negative is that the cost seemed very high.

I met Mike when I had some questions about the line of work that he is in and he is a very…read moreprofessional and courteous individual. I have already recommended his business to family & friends! I believe every word written from the positive reviews posted on this app.

Mike, did a magnificent job. Cleaned while filming sent me some videos and pics.The job was done…read moreneatly and the area was left cleaned. Very very helpful and trustworthy! Did a great job cleaning out the duct/vents! Also gave us some recommendations for our air duct vents. We neverd smelled the disinfectant but it's okVery fair price! Thanks again!

This company was reccomend by the adjuster we hired for our claim. Dave and his crew did an…read moreexcellent job in our basement. We had about 2 inches of water. They cleared everything out, removed sheetrock and disinfected the entire area. They left air blowers for 3 days. On the 2nd day gentleman named Chris came to disinfect/spray again and rearranged the blowers. He was very nice and looked over the area thoroughly. He showed sympathy for our situation and was very sociable. In a time of crisis like this, when water needs to be removed immediately, I was so pleased with this company. They did an awesome job for an affordable price which left us with funds to rebuild. I will definitely reccomend them!!

Great company to use when you want the job done right Dave…read moreand his crew are very professional and will be definitely using them again on future projects

CAT PEE: Very old cat, 19 years old. In the end he couldn't find his cat box. We needed a Loveseat…read moreand bedroom carpet Pee smell Neutralized and Cleaned. But there was a problem from the beginning! The truck-based cleaning system broke down in my driveway, actually it was the onboard generator that runs the cleaning equipement. Walter, the cleaning technician was stranded here waiting for a new truck to be delivered. We chatted for some time, nice guy! The replacement truck was delivered by the owner of the company, Adam. He apologized to me for the inconvenience and shook my hand. I watched Walter work now and then, he cleaned, used neutralizer and smelled the loveseat cushions over and over. He did the cushion cleaning outside on a ground cloth! I waited 4 days to write this review; I wanted to make sure the Pee Smell was gone in both cases. This company presented a professional approach to me, I booked the same day, Adam did the estimate. I got a discount too for a same day booking. I canceled my next estimate. Verry Happy, Andy Rutter

Let me start by saying - my kids bought the Money Pit. You name it, they've had to deal with it. My…read morefirst call in a time of crisis is to Curtis. The team at Professional Restoration couldn't be nicer, and they get out to you quickly. They put my kids' basement back together with waterproof materials after the flood of '24, and they also remediated mold and insulated their attic which saved them a bunch of money on their heating bills over the winter. Victor who is their lead construction specialist is so friendly and puts you right at ease. When my kids had their latest problem (a plumbing leak that we thought was going to require massive construction), I didn't know who else to call. Curtis came right out to look, and he gave me the name of another remodeling person who could help us. Fantastic company. I recommend them to anyone who has a problem at their house.