After a drain leak the water damage was extensive. Crystal Rock Restoration of Portland saved the…read morehouse and the day!

From the owner: At Crystal Restoration, LLC, we’re a small, family-owned, veteran-operated business with over 20…read moreyears of experience in the insurance and restoration industries. As homeowners who have personally faced the stress of property damage, we understand what our clients are going through—because we’ve been there, too. That’s why we go beyond standard mitigation services, guiding our customers through the entire restoration journey, from emergency response to complete repair. While many companies stop after mitigation, we stay until the job is fully done and your home or business is back to its pre-loss condition. Our team is committed to doing more than just meeting expectations—we strive to exceed them, every time.

I had a positive experience with servpro, but had many issues with the "subcontractors" they used…read more They did an amazing job cleaning up after a burst pipe and flooded house. They dried it out quickly and worked with my insurance to make the process easy. I also used them for the rebuild services because they had the quickest turnaround, and that is where we ran into issues. The "plumber" did not properly attach the new sink and it is loose and not properly bracketed. This was never resolved. The floor installers set my AC to 58Degrees, removed my inside garage door, and left the AC on max for several days straight while it was 100degrees outside. They also spilled mortar and grout all over my driveway. I asked them to clean it up but they did not understand english. It left permanent stains. The painters got paibt all over my trim and light switches and lightswitch covers. I'm pretty sure they also punched or kicked my dog, we had to put her down. Don't leave any of these subcontractors alone in your house.

Great service, communication, and professionalism! Our basement flooded and the wonderful team at…read moreServpro were attentive to our every need. They provided quick clean up and mitigation. Would not hesitate to give them a call! A+ service!

PLEASE DO NOT DO ANY BUSINESS WITH THIS COMPANY. I did a contract with Victor for my roof. He…read morecharged me 1 price then subcontracted it another contractor for less without my knowledge. I thought it was his workers but it was not. He sent them to work on the roof and I asked him for the permit and he said he is going to send it over. He did small work for me here and there so I thought we had a good relationship so I did trust him. Please do not trust him. To make matters worse, he did not pay the person he subcontracted the job to and he kept calling me for money. This has been the worse experience dealing wirh a contractor. He seems genuine but he is a fraud!! Victor I have my pictures and text messages to back everything I said in this post. Court it is.

Highly recommend! Great company and quality work. They are easy to work with and have exceeded my…read moreexpectations. They left my home spotless after the job was complete. I have recommended them to my neighbor too.

Franklin was wonderful. very honest and willing to show me exactly what was going on and what was…read moreneeded go fix the problem.

Fernando came out early to assess an in home disaster and was nothing but kind, compassionate,…read moreknowledgeable and helpful! He had a team that day mitigating the damage and ready to go ahead with the process. I couldn't recommend him any higher. I am so appreciative of his expertise and professionalism!

Despite having a small fire, our house was in need of thousands in mitigation repair and rebuild. I…read morecalled multiple companies and had a few of them to my house. As soon as Victor walked through the house with me my mind was made. Over the course of days, Victor's cleaning crew lead by Joe went from top to bottom in my house and cleaned it better than new. John, the general contractor, has been in touch with me and keeping me updated on the process of the restoration "negotiation" with my adjuster. Every step of the way, from my initial phone call with Laurie until now, they have been nothing but outstanding. Any questions or concerns that I have had they have been right there to answer and have helped guide me and give me peace of mind.

They were absolutely terrific! I could not have had a better company to help me through my…read moresituation at my house. They made the process less stressful. Thanks again for all your help and work. Ellen S.

This company was reccomend by the adjuster we hired for our claim. Dave and his crew did an…read moreexcellent job in our basement. We had about 2 inches of water. They cleared everything out, removed sheetrock and disinfected the entire area. They left air blowers for 3 days. On the 2nd day gentleman named Chris came to disinfect/spray again and rearranged the blowers. He was very nice and looked over the area thoroughly. He showed sympathy for our situation and was very sociable. In a time of crisis like this, when water needs to be removed immediately, I was so pleased with this company. They did an awesome job for an affordable price which left us with funds to rebuild. I will definitely reccomend them!!

Great company to use when you want the job done right Dave…read moreand his crew are very professional and will be definitely using them again on future projects

They will scam you out of money, take forever to do the job, do things they were not suppose to do…read more Our house was damaged during Storm Sandy we had to get rid of them, and they took 32,000 for mitigation. Our Insurance company said it should have cost about 15,000. Neighbors used them too, and are very upset also. Some houses are not even finished yet! They took on alot more then they should have, for the money of course..... Don't use them!

Rick and the guys that replaced my roof did an awesome job from start to finish. I would highly…read morerecommend this company and the outstanding employees, everything was cleaned when they left as when they came. Thank you so much!! Frances C Newington Ct

After a recent rain storm and widespread flooding in N.E. CT, Russ popped up first on a Yelp…read moresearch. He spent at least 10 minutes walking me through some costs and options of what to do or not do: don't spend $1000 to get the sitting water pumped out immediately, in case the water table just pushes more water in as it settles, do try a submersible pump to get the water ASAP. While I didn't use his services, solely based on his approach on the call, I have saved his number as someone to contact for any future water or mold issues.

We called Russ after calling a brand name mold removal company because we were concerned about the…read moreprice of the removal. Russ promptly came out the next business day and spent about two hours looking and checking out our mold problem. He was very honest and saved us thousands of dollars. We appreciate him for his honesty and his service. Thank you Reliable Remediation we will highly recommend you.

As someone who works in real estate, I am always looking for reliable vendors who can get the job…read moredone. Reborn Recovery Services has become one of my most trusted vendors due to their staff and high quality work. They have done the mitigation and repairs for several projects we've had involving mold issues, leaks, toilet backups, sink overflows and fire damaged units. Their knowledge, skill and ability to carefully handle emergencies keeps them at the top of my rolodex. I highly recommend Reborn Recovery Services for any water damage, mold abatement or fire restoration needs. Thank you, Marcelo!

My family and I moved into our first home, and within two weeks we were hit hard by Hurricane Elsa…read more My daughter's playroom/finished basement was completely flooded. It's one of the last things a new home owner expects and is financially (or emotionally) equipped to deal with. My wife and I are new to Connecticut, so we weren't even sure who to call. We tried all the huge corporate companies for help, and all they did was put us on a list and never even showed up. By luck of the draw, we tried Reborn Recovery and spoke to Marcelo Cirino -- and I consider the man a gift. He showed up immediately, exactly when he said he would, to asses the problem. He counseled us honestly and efficiently, not just for immediate repair -- but to also make sure this wouldn't happen to us again in the future. Also, while most home repair companies are always looking to overcharge and push unnecessary construction on new home owners, Marcelo is the farthest thing from that. He's a family man, sincere, very relatable and extremely patient with any concerns or questions that all early home owners will inevitably have. On top of that, for the quality of his work - which is more than great - his pricing is very fair. I don't wish for anyone to be in the stressful situation that we experienced, but if you find yourself in this position, I couldn't recommend anyone more than Marcelo and Reborn Recovery.