Great experience, my dogs were cared for and healthy. I will return.
I came to Saddleback late April 2021 to board my 2 Brittanys for a week, referred from a friend. They used to go to my parents but I've accrued to many dogs for them to take them all! I appreciated that the owners also own a veterinary practice, training services, and live on property. The latter is very important to me. I found the pricing to be affordable.
They were very friendly and accommodating overall. I made a few changes with no hassle. When I got there, they let me take a tour on demand to see how the kennels were (which I thought were nice). I was able to leave their special toys. I chose not to bring food as they provide it as well if you want. They also provide the bedding.
All of the notes I provided via e-mail and verbally were obviously taken into account from feedback when I returned. My dogs were having some problems with each other the week prior and they were careful about keeping them in separate kennels and giving them supervised play time together. 3 people helped me check out and they were all very knowledgeable about the dogs individually which made me feel like they were cared for well. I returned early and called to alert them with an hour notice that I was coming to pick them up sooner. They quickly gave them their baths before I got there...which must've been quite a task to do 2.
I feared my boys would have been unhappy because of separation anxiety and my past experiences with other dogs were that they'd come home thinner as a result (not a reflection on the caretakers, just the anxious dog). But they were definitely fed and had eaten their treat toys. read more